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Business Services Representative Jobs (NOW HIRING)

$52K/yr

Business Services Representative Classification: Non-Exempt Salay: $52,000/yr Scope of Position The Business Services Representative (BSR) responds to employers who want to connect with our system of ...

$28.62/hr

The Business Service Representative actively engages local employers to promote the Career Centers ... Provide various services to businesses including job order posting, job referrals, recruitments ...

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Business Services Representative information

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How much do business services representative jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for business services representative in the United States is $22.25, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $25.24 per hour, depending on experience, location, and employer.

What does a business services representative do?

A Business Services Representative acts as a liaison between a company and its clients, primarily focusing on understanding client needs and providing solutions that support business operations. They typically handle client inquiries, resolve service issues, and ensure customer satisfaction with the products or services offered. Additionally, they may assist with onboarding new clients, managing accounts, and identifying opportunities to offer additional services. Their goal is to maintain strong business relationships and help clients achieve their operational objectives.

How does a business services representative typically collaborate with other departments to address client needs?

As a Business Services Representative, you will frequently work with colleagues across departments such as sales, customer support, and operations to ensure client requirements are met efficiently. This collaboration often involves coordinating meetings, sharing client feedback, and streamlining service delivery processes. Building strong interdepartmental relationships is key to resolving issues quickly and providing seamless support to clients, which can improve satisfaction and retention. You'll also participate in regular cross-functional meetings to discuss ongoing projects and identify opportunities for service improvements.

What are the key skills and qualifications needed to thrive as a business services representative, and why are they important?

To thrive as a Business Services Representative, you need strong customer service, problem-solving, and organizational skills, often supported by a background in business administration or a related field. Familiarity with CRM software, office productivity tools, and sometimes industry-specific platforms is typically required. Excellent communication, relationship-building, and adaptability are standout soft skills in this role. These competencies are vital for effectively supporting clients, streamlining business operations, and fostering long-term client satisfaction.

What is the difference between Business Services Representative vs Customer Service Representative?

AspectBusiness Services RepresentativeCustomer Service Representative
Required CredentialsHigh school diploma; some roles may prefer associate degreeHigh school diploma or equivalent
Work EnvironmentOffice settings, client meetings, account managementCall centers, retail, online support
Employer & Industry UsageBanking, finance, business servicesRetail, telecommunications, service industries
Common Search & ComparisonOften compared for client interaction and account management rolesCompared for direct customer interaction and support roles

The main difference is that Business Services Representatives focus on managing business client accounts and providing specialized services, often in a professional office setting. Customer Service Representatives primarily handle direct consumer inquiries and support, usually in call centers or retail environments. Both roles require strong communication skills but differ in their target audience and work context.

Is a Business Services Representative an entry level job?

A Business Services Representative is often considered an entry-level position that typically requires strong communication skills and basic knowledge of business operations. Many roles offer on-the-job training and do not require extensive prior experience, making it accessible for recent graduates or those new to the field.

What cities are hiring for Business Services Representative jobs?

Cities with the most Business Services Representative job openings:

Who are the top companies hiring for Business Services Representative jobs?

The top employers for Business Services Representative jobs are:

What states have the most Business Services Representative jobs?

States with the most job openings for Business Services Representative jobs include:

Infographic showing various Business Services Representative job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 16% Part Time, and 4% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $46,277 per year, or $22.2 per hour.

Business Services Representative Target

First Citizens Bank

Jupiter, FL

Full-time

Re-posted 3 days ago


First Citizens Bank rating

7.4

Company rating: 7.4 out of 10

Based on 106 frontline employees who took The Breakroom Quiz

106th of 171 rated banks


Job description

Overview
At First Citizens Bank, together we become better. We're looking for people who want more than just a job - who want to make a difference in the communities where we live and work.The Business Services Representative is responsible for providing cash management solutions to commercial and business banking relationships. This role delivers a full range of business deposits and related services to clients. The BSR partners with Business and Commercial Bankers as a subject matter expert in business deposits and related business services and self-sources new business opportunities.
Responsibilities & Qualifications
Duties & Responsibilities:
Sales - Achieve individual and/or team financial, production and relationship results relative to the specific metrics and goals assigned. Sales results should align with the needs of the community and ultimately support the organizational commitment to diverse lending. Engage with customers, prospects and referral sources through proactive outreach. When appropriate, represents the Bank in the community by attending and participating in civic and community events for the purpose of generating additional business and identifying potential CRA opportunities for the Bank. Engage in sales practices that are aligned to create value for both the customer and the bank. Appropriate partnering, planning and preparation occurs to ensure conversations provide the relevant financial guidance needed to drive informed decisions.
Service Standards - Foster collaborative partnerships that deliver value for customers, prospects and colleagues. Initiate conversation to uncover sales or referral opportunities. Listen attentively and ask insightful questions to understand customer needs and preferences; and take prompt actions to address immediate needs. Proactively look for way to optimize performance by seeking coaching, supporting Bank initiatives and leveraging tools to enhance activities.
Operations and Administration - Comply with all regulations, bank policies, procedures and delegated authorities to manage risk related to credit, operational, reputational, regulatory and legal aspects of personal interactions, customer transactions and financial exposures. Complete required training by established deadlines. Perform general office management duties as assigned to ensure operational efficiency. Associates in roles defined to take deposits are accountable for transaction accuracy and operational efficiency of that function. The results may include an accountability for individual contribution as well as team performance.
Position Specific Skills:
Application of a structured sales process
Providing financial guidance and expertise
Financial literacy
Knowledge retail and wealth solutions referred
Knowledge of business deposit and cash management solutions
Business development
Networking and building centers of influence
Qualifications:
Minimum Required Education and Experience: Bachelor's Degree and 2 years' experience OR High School Diploma or GED/Equivalent and 6 years' experience in Sales or financial services sales
Preferred Education:
Preferred Area of Study:
Preferred Area of Experience:Business development, business banking, lending, merchant services, treasury management
Required Licenses or Certifications: Must possess a valid driver's license. Position requires frequent driving to other offices, bank customers, etc. Bank car not provided. - IO
Preferred Licenses or Certifications:
Additional Information

Bachelor's Degree and 2 years of experience in Sales or financial services sales OR High School Diploma or GED and 6 years of experience in Sales or financial services sales

Preferred Area of Experience: Business development, business banking, lending, merchant services, treasury management

License or Certification Type: Must possess a valid driver's license. Position requires frequent driving to other offices, bank customers, etc. Bank car not provided.

Required Skill(s): Application of a structured sales process, Providing financial guidance and expertise, Financial literacy, Knowledge of retail and wealth solutions (referred), Knowledge of business deposit and cash management solutions, Business development, Networking and building centers of influence

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

Qualifications:

Bachelor's Degree and 2 years of experience in Sales or financial services sales OR High School Diploma or GED and 6 years of experience in Sales or financial services sales

Preferred Area of Experience: Business development, business banking, lending, merchant services, treasury management

License or Certification Type: Must possess a valid driver's license. Position requires frequent driving to other offices, bank customers, etc. Bank car not provided.

Required Skill(s): Application of a structured sales process, Providing financial guidance and expertise, Financial literacy, Knowledge of retail and wealth solutions (referred), Knowledge of business deposit and cash management solutions, Business development, Networking and building centers of influence

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

Education:UNAVAILABLEEmployment Type: FULL_TIME

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