Business Process Manager Jobs in Portland, OR (NOW HIRING)

Salary: $28.96/hr. - $31.99/hr. ($60,200/yr. - $66,500/yr.)

              (Bilingual Spanish) $31.57/hr. - $34.87/hr. ( $65,600/yr. - $72,500/yr.)

Morrison Child and Family Services: We are a Joint Commission and Sanctuary accredited non-profit organization that provides a comprehensive array of services to children, adolescents, and their families. As an agency, Morrison, its team members, and clients commit to the following values of trauma-informed care. 

• Nonviolence - being safe and doing the right thing  
• Emotional Intelligence - managing our feelings so we don’t hurt ourselves or others 
• Social Learning - respecting and sharing ideas of our teams 
• Democracy - shared decision making whenever possible 
• Open Communication - saying what we mean and not being mean when we say it 
• Social Responsibility - everyone makes a contribution to the organizational culture 
• Growth and Change - creating hope for our clients and ourselves  

Job Summary:

Business Manager is responsible for ensuring successful operations of the ORR program(s), and sets up processes for Administrative staff. This position is responsible for working with the Director of Business Operations on ORR reporting requirements and federal and state audits.   Coordination with internal Morrison Departments is essential to the operations of the ORR programs; this position has a key role in coordination with fiscal, quality management, IT/Facilities, and human resources.

Duties and Responsibilities: 

•  Oversees operations of the programs, including setting up and monitoring processes for ORR Administrative staff.
•  Supervises the Business Coordinator and Administrative Coordinators, as needed from Program Directors
• ORR reporting requirements; including quarterly and annual reports
•  Manages the Case File review process
•  Manages the new hire onboarding system
•  Manages the Child and Youth Care Certification (CYCCB) implementation
• Support Director of Business in oversight of over $10 million budget; this includes running monthly budget meetings with Program Directors
• Co-facilitates program level Quality Improvement Committee meetings with Program Evaluation department
• Assists with Office of Training, Investigation and Safety (OTIS) abuse allegation investigations
• Communication and coordination with federal stakeholders, as designated by supervisor
• Coordination with Morrison Fiscal, Human Resources, Program Evaluation, and Development departments
• Manages checking accounts for all ORR programs, prepares and tracks purchase orders
• Co-manages facilities projects with Safety and Maintenance Coordinators
• Coordinates and Supervises the State Licensing requirements and renewal process
• Coordinates and Supervises the ORR Monitoring Visit preparation, and subsequent Corrective Action Plans
• Safety Committee member.
• Provides trainings to staff, including the State Licensing Annual Training, ORR Orientation, and fiscal policy trainings. 
• Assist with special projects identified by the programs and/or funder, as needed.
• Is aware of Morrison Compliance Program including Compliance Officer, Compliance Standards of Conduct, and Employee Compliance Hotline. Understands Compliance Standards of Conduct and signs attestation document. Completes all assigned compliance, HIPAA, client privacy, and fraud, waste, and abuse training. Knows how to report any client privacy or fraud, waste, or abuse concerns.  
• Demonstrate a commitment to developing a thorough knowledge and application of the Sanctuary model and other organizational policies & practices.  
• Participate in staff development, in-services, and training related to workplace effectiveness; model professional behaviors and implement improvements to business practices with awareness of their impact in a trauma-informed behavioral healthcare organization.
• Other duties, as assigned 

Competencies:

• Communicate clearly and effectively, orally and in writing in English
• Maintain effective working relationships with the general public, funders, and agency employees at all levels
• Define and resolve moderately complex problems.
• Ability to organize tasks and create project management plans
• Intermediate skills in using Word processing, Excel spreadsheets, databases and email applications.

Required Position Qualifications:

• High school diploma or equivalent is required
• One year office management/leadership experience
• 3 years progressive employment experience in an office setting

Preferred Position Qualifications:

• Bachelor’s degree in business administration, Public Administration, Public Policy.
• Bi-lingual in Spanish and English, written, read and verbal. Must clear a language proficiency test.
• Technical writing skills
• Experience with accounting or budget management
• Experience facilitating training for adults
• Experience providing supervision to other employees

Other Requirements:

• Pass a criminal history background check though Morrison and a suitability determination investigation through the U.S. Office of Personnel Management. For further information review :https://www.opm.gov/suitability/suitability-and-credentialing-faqs/ 
• Pass a DHS criminal history background 
• Complete ORR Enhancement Suitability background check 
• Be in compliance with ORR vaccination requirements 
• Meet agency driving requirements
• Travel between program locations
• CPR/First Aid certification within 30 days of hire and kept current
• All other applicable trainings as required with necessary updates and reoccurrences
• Work irregular hours outside of normal business hours.