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Business Process Manager Jobs in Washington (NOW HIRING)

Capital One

Process Manager

Mclean, VA · On-site

Business Process Management, PMP, Lean, Agile or Six Sigma certification At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related ...

WorkNovas LLC

Business Process Lead

Hanover, MD · On-site

Part and BOM management * Document control and release processes * Product structure governance ... Translate business needs into clear, actionable process requirements for configuration in PLM JD ...

Bowhead

Business Process Engineer

Annapolis Junction, MD · On-site

$90K - $125K/yr

Overview Business Process Engineer: Bowhead is seeking a Business Process Engineer for an upcoming ... Performance Measurement and Management * Develop and implement performance metrics and key ...

Bowhead

Business Process Engineer

Annapolis Junction, MD · On-site

$90K - $125K/yr

Overview Business Process Engineer: Bowhead is seeking a Business Process Engineer for an upcoming ... Performance Measurement and Management * Develop and implement performance metrics and key ...

Amdex Corporation

Business Process Analyst

Potomac, MD · On-site

$50K - $70K/yr

The Business Process Analyst shall provide expert analysis, design, and implementation of business ... Gathering requirements from stakeholders, including employees, management, and external partners ...

Cornerstone Defense

Business Process Analyst

Reston, VA · On-site

$63K - $85K/yr

... agile management, as well as targeting operations and intelligence analysis. Our support to our ... Business Process Analyst FSP is a requirement Seeking a Business Process Analyst responsible for ...

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All JobsBusiness Process JobsBusiness Process Manager JobsBusiness Process Manager Jobs in Washington

Business Process Manager information

See Washington salary details

$66.3K

$142.6K

$206.1K

How much do business process manager jobs pay per year?

As of Aug 14, 2026, the average yearly pay for business process manager in Washington is $142,587.00, according to ZipRecruiter salary data. Most workers in this role earn between $114,400.00 and $176,100.00 per year, depending on experience, location, and employer.

What does a business process manager do?

A Business Process Manager is responsible for analyzing, designing, and optimizing an organization's business processes to improve efficiency, quality, and productivity. They work closely with different departments to identify areas for improvement, streamline operations, and implement best practices. Their role often includes mapping workflows, managing process change initiatives, and ensuring that processes align with strategic business goals.

What is the difference between Business Process Manager vs Business Analyst?

AspectBusiness Process ManagerBusiness Analyst
Primary FocusOverseeing and improving business processesAnalyzing and defining business requirements
Skills & CertificationsProcess improvement, project management, certifications like Six SigmaRequirements gathering, data analysis, certifications like CBAP
Work EnvironmentOperations, process improvement teams, managementProject teams, IT departments, business units
Industry UsageManufacturing, finance, healthcare, any process-driven industryIT, finance, consulting, business development

While both roles aim to improve business efficiency, Business Process Managers focus on managing and optimizing processes, whereas Business Analysts concentrate on analyzing business needs and defining requirements for solutions.

What does a business process manager do?

A business process manager evaluates current business processes and designs, tests, and implements new processes to improve efficiency, profitability, and performance. As a business process manager, your primary duties include ensuring that your ideas conform to the organization’s long-term business strategy and collaborating with different departments so processes work in harmony. You also report on the entire implementation procedure.

What are the key skills and qualifications needed to thrive as a business process manager, and why are they important?

To thrive as a Business Process Manager, you need expertise in process mapping, analysis, and improvement methodologies such as Lean or Six Sigma, often supported by a bachelor’s degree in business or a related field. Familiarity with business process management (BPM) software, data analytics tools, and relevant certifications like Six Sigma Green Belt are typically required. Strong communication, leadership, and problem-solving skills help you drive change and collaborate across departments. These competencies are vital for streamlining operations, increasing efficiency, and delivering measurable organizational improvements.

How much does a business process manager make in the US?

The average salary for a business process manager in the US is approximately $85,000 to $120,000 per year, depending on experience, industry, and location. Senior roles or those with specialized skills and certifications can earn higher salaries, often exceeding $130,000 annually.

What are some typical challenges a business process manager faces when implementing process improvements across departments?

Business Process Managers often encounter challenges such as resistance to change from employees, difficulties in aligning processes across diverse departments, and ensuring that improvements do not disrupt ongoing operations. Successful managers address these by fostering strong communication, involving key stakeholders early, and providing clear training and support. Navigating these challenges requires adaptability, collaboration, and a strong understanding of both business objectives and team dynamics.
More about Business Process Manager jobs

What are the most commonly searched types of Business Process jobs in Washington?

The most popular types of Business Process jobs in Washington are:

What are popular job titles related to Business Process Manager jobs in Washington?

For Business Process Manager jobs in Washington, the most frequently searched job titles are:

What job categories do people searching Business Process Manager jobs in Washington look for?

The top searched job categories for Business Process Manager jobs in Washington are:

What cities in Washington are hiring for Business Process Manager jobs?

Cities in Washington with the most Business Process Manager job openings:

Business Process Manager jobs near you
Infographic showing various Business Process Manager job openings in Washington as of August 2026, with employment types broken down into 81% Full Time, 15% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $142,587 per year, or $68.6 per hour.

Process Manager

Capital One

Mclean, VA • On-site

Full-time

Posted 15 days ago

Capital One rating

7.7

Company rating: 7.7 out of 10

Based on 147 frontline employees who took The Breakroom Quiz

91st of 171 rated banks

Job description

Process Manager

The Process Manager will be a critical driver of organizational efficiency and strategic alignment across our support towers. This role requires an individual who can seamlessly blend hands-on project management, data-driven analytical rigor, and executive-level communication to influence outcomes, secure leadership buy-in, and deliver complex operational improvements with minimal guidance.

Key Responsibilities

  • Strategic Project Delivery: Lead and manage end-to-end operational projects (e.g., technology integrations, new agent rollouts, organizational change initiatives) from concept development through launch, ensuring objectives are clearly defined and met.

  • Executive Communication & Influence: Drive senior leadership alignment and secure project funding/approval by developing clear, concise, and compelling data-driven presentations. Tailor complex messages and strategies to resonate with diverse audiences, from frontline associates to C-level executives.

  • Operational Excellence & Analysis: Independently identify organizational needs and systemic problems using advanced analytical techniques (e.g., capacity modeling, Erlang model generation, and complex data manipulation). Develop and implement innovative, cost-saving technical and process solutions to drive efficiency and strategic objectives.

  • Planning & Governance: Facilitate and manage critical business cycles, including Quarterly Business Reviews (QBRs), Objective and Key Results (OKR) planning, and annual budget formulation (e.g., Zero-Based Budgeting or ZBB).

  • Team & Culture Enablement: Proactively manage cross-functional collaboration, build consensus among stakeholders with varied viewpoints, and actively contribute to a positive, inclusive work environment by mentoring associates and leading diversity and inclusion initiatives.


Basic Qualifications

  • High School Diploma, GED or equivalent certification

  • At least 1 years of Process Management or Risk Management experience

Preferred Qualifications

  • Bachelor's Degree

  • 2+ years of Project Management experience

  • Business Process Management, PMP, Lean, Agile or Six Sigma certification

At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (e.g. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-3, and O-1, or any other forms of work authorization that require immigration support from an employer).

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

McLean, VA: $73,300 - $83,700 for Process Manager


Plano, TX: $66,700 - $76,100 for Process Manager


Richmond, VA: $66,700 - $76,100 for Process Manager









Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at theCapital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

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