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Business Process Manager Jobs in Ontario (NOW HIRING)

Capital One

Sr. Associate, Process

Toronto, ON · Hybrid

The process manager will be responsible for improving process improvements, validating business intent and working with internal and external stakeholders to ensure we are working towards improving ...

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Senior Manager Cross Process Integration

Toronto, ON

CA$111K - CA$149K/yr

With a customer-first mindset, we make doing business with McCain easy. About the role. The Senior Manager - Cross Process Integration plays a critical leadership role in driving the design ...

Omers

Lead, AI & Automation Process

Toronto, ON

This role combines the strategic planning and leadership of a Project Manager with the analytical, process improvement, and solution design expertise of a Business Analyst, requiring the successful ...

City of Toronto

BUSINESS ANALYST

Toronto, ON · On-site

CA$89K - CA$132K/yr

Leads review/re-engineering sessions and business process mapping exercises with key stakeholders and senior management to document business processes, systems and data requirements, and identifies ...

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Showing results 21-40

All JobsBusiness Process JobsBusiness Process Manager JobsBusiness Process Manager Jobs in Ontario

Business Process Manager information

See Ontario salary details

$55K

$101.8K

$159.5K

How much do business process manager jobs pay per year?

As of Sep 3, 2026, the average yearly pay for business process manager in Ontario is $101,766.00, according to ZipRecruiter salary data. Most workers in this role earn between $74,500.00 and $120,000.00 per year, depending on experience, location, and employer.

What does a business process manager do?

A Business Process Manager is responsible for analyzing, designing, and optimizing an organization's business processes to improve efficiency, quality, and productivity. They work closely with different departments to identify areas for improvement, streamline operations, and implement best practices. Their role often includes mapping workflows, managing process change initiatives, and ensuring that processes align with strategic business goals.

What does a business process manager do?

A business process manager evaluates current business processes and designs, tests, and implements new processes to improve efficiency, profitability, and performance. As a business process manager, your primary duties include ensuring that your ideas conform to the organization’s long-term business strategy and collaborating with different departments so processes work in harmony. You also report on the entire implementation procedure.

What are the key skills and qualifications needed to thrive as a business process manager, and why are they important?

To thrive as a Business Process Manager, you need expertise in process mapping, analysis, and improvement methodologies such as Lean or Six Sigma, often supported by a bachelor’s degree in business or a related field. Familiarity with business process management (BPM) software, data analytics tools, and relevant certifications like Six Sigma Green Belt are typically required. Strong communication, leadership, and problem-solving skills help you drive change and collaborate across departments. These competencies are vital for streamlining operations, increasing efficiency, and delivering measurable organizational improvements.

What are some typical challenges a business process manager faces when implementing process improvements across departments?

Business Process Managers often encounter challenges such as resistance to change from employees, difficulties in aligning processes across diverse departments, and ensuring that improvements do not disrupt ongoing operations. Successful managers address these by fostering strong communication, involving key stakeholders early, and providing clear training and support. Navigating these challenges requires adaptability, collaboration, and a strong understanding of both business objectives and team dynamics.

What is the difference between Business Process Manager vs Business Analyst?

AspectBusiness Process ManagerBusiness Analyst
Primary FocusOverseeing and improving business processesAnalyzing and defining business requirements
Skills & CertificationsProcess improvement, project management, certifications like Six SigmaRequirements gathering, data analysis, certifications like CBAP
Work EnvironmentOperations, process improvement teams, managementProject teams, IT departments, business units
Industry UsageManufacturing, finance, healthcare, any process-driven industryIT, finance, consulting, business development

While both roles aim to improve business efficiency, Business Process Managers focus on managing and optimizing processes, whereas Business Analysts concentrate on analyzing business needs and defining requirements for solutions.

How much does a business process manager make in the US?

The average salary for a business process manager in the US is approximately $85,000 to $120,000 per year, depending on experience, industry, and location. Senior roles or those with specialized skills and certifications can earn higher salaries, often exceeding $130,000 annually.

What is the role of a business process manager?

A business process manager is responsible for analyzing, designing, implementing, and optimizing organizational processes to improve efficiency and effectiveness. They often use tools like process mapping and workflow analysis and may oversee process improvement initiatives or projects. Strong analytical skills and knowledge of business operations are essential for this role.
More about Business Process Manager jobs

What are the most commonly searched types of Business Process jobs in Ontario?

The most popular types of Business Process jobs in Ontario are:

What are popular job titles related to Business Process Manager jobs in Ontario?

For Business Process Manager jobs in Ontario, the most frequently searched job titles are:

What job categories do people searching Business Process Manager jobs in Ontario look for?

The top searched job categories for Business Process Manager jobs in Ontario are:

What cities in Ontario are hiring for Business Process Manager jobs?

Cities in Ontario with the most Business Process Manager job openings:

Business Process Manager jobs near you
Infographic showing various Business Process Manager job openings in Ontario as of August 2026, with employment types broken down into 81% Full Time, 16% Part Time, and 3% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $101,766 per year, or $48.9 per hour.

Business Analyst - Security Screening Process Optimization

Onepoint

Ottawa, ON

Full-time

PTO

Posted 5 days ago

Job description

Company Description

Wepoint is the architect of major transformations for businesses and public sector organizations.

We support our clients from strategy through technological implementation, always striving to think beyond the obvious and to act within the framework of Economic, Social, Environmental, and Technological Responsibility (RESET). Our goal is to create new ways of working, new economic models, and smarter environments.

In nearly 20 years, we have become one of the key players in digital transformation, employing 3,500 people across Europe, Tunisia, North America, and the Asia-Pacific region.

What We Are Looking For

COURAGE - AUTHENTICITY - OPENNESS - COMMITMENT - ELEGANCE

Do these words resonate with you? They are our company values.

At Wepoint, we are looking for committed talents who are ready to share their expertise within open and collaborative teams, and who are not afraid to take initiative. We also value people who are able to challenge themselves and continuously improve.

At the heart of relationships at Wepoint are authenticity and the constant pursuit of excellence for our clients - this is what we expect from our future colleagues.

Description du poste

Nous sommes a la recherche d'un(e) Analyste d'affaires - Optimisation des processus de filtrage de securite pour rejoindre notre equipe.

Responsabilites

  • Realiser des evaluations de l'etat actuel des processus de filtrage de securite, de gestion des acces, de verification des entrepreneurs et de gestion des visiteurs afin d'identifier les lacunes, les inefficacites, les risques et les occasions d'amelioration;

  • Collaborer avec les parties prenantes et les consulter afin de recueillir les besoins d'affaires, documenter les enjeux rencontres, evaluer les besoins futurs et soutenir l'elaboration de recommandations pour les programmes;

  • Evaluer les mecanismes de gouvernance, de gestion des risques, de prise de decision, d'imputabilite, de delegation et d'escalade afin d'assurer leur alignement avec les exigences operationnelles et de securite;

  • Elaborer des recommandations d'amelioration des processus visant a simplifier, normaliser, rationaliser, numeriser et automatiser les activites du programme en s'appuyant sur les meilleures pratiques de l'industrie et des analyses comparatives;

  • Concevoir des modeles operationnels cibles et des cadres de processus pour le programme de filtrage de securite et de gestion des acces, incluant les structures de gouvernance, les flux de travail, les roles et responsabilites en utilisant ServiceNow;

  • Definir les exigences d'affaires et formuler des recommandations de mise en uvre afin de soutenir les initiatives de transformation numerique, notamment l'automatisation des flux de travail, les capacites de production de rapports et les solutions de modernisation des processus;

  • Mettre en place des cadres de mesure de la performance en definissant les indicateurs cles de performance (ICP), les mesures de reference, les exigences en matiere de rapports et les approches de realisation des benefices afin de soutenir l'amelioration continue;

  • Elaborer des feuilles de route de mise en uvre, des strategies de gestion du changement, du materiel de formation ainsi que des recommandations destinees a la haute direction afin d'assurer la modernisation reussie et la perennite du programme de filtrage de securite et de gestion des acces;

  • Effectuer toute autre activite connexe et produire les livrables requis.

Qualifications

  • University degree or college diploma in Business Administration, Public Administration, Operations Management, Management Consulting, or a related field;
  • Lean, Six Sigma, Business Process Management (BPM), Prosci, or equivalent certification;
  • A minimum of seven (7) years of demonstrated experience in business analysis, process improvement, operational transformation, or program modernization initiatives within large and complex organizations;
  • A minimum of three (3) years of demonstrated experience conducting current-state assessments, gap analyses, governance reviews, and risk assessments to identify operational inefficiencies, control gaps, and opportunities for improvement;
  • Demonstrated experience supporting initiatives related to security screening, access management, compliance, risk management, workflow automation, digital transformation, or operational resilience;
  • Demonstrated experience gathering and documenting business requirements, facilitating workshops and stakeholder consultations, and developing recommendations for process optimization and modernization;
  • Demonstrated experience designing future-state operating models, developing implementation roadmaps, establishing performance measurement frameworks, and supporting change management activities;
  • Demonstrated ability to conduct process assessments, process mapping, gap analyses, root-cause analyses, and business process re-engineering activities;
  • Demonstrated ability to gather, analyze, document, and validate business and functional requirements using industry-standard business analysis methodologies;
  • Demonstrated ability to assess and design governance frameworks, operating models, workflows, accountability structures, risk controls, and escalation processes;
  • Demonstrated ability to define requirements and develop recommendations for workflow automation, process digitization, reporting solutions, and business process modernization initiatives;
  • Demonstrated experience using ServiceNow to analyze, design, configure, implement, or optimize workflow automation, case management, approval processes, reporting capabilities, and business process modernization solutions;
  • Demonstrated proficiency with business analysis, process mapping, reporting, and presentation tools such as Microsoft Visio, Microsoft 365, SharePoint, Power BI, Jira, Confluence, or equivalent tools;
  • The Consultant must be eligible to obtain the following security clearance: Reliability Status, which requires a minimum of five (5) years of verifiable personal history.

Only candidates legally authorized to work for any employer in Canada will be considered.


Wepoint Benefits


  • Minimum of 3 weeks of vacation starting from the first year;
  • Comprehensive group insurance with a generous employer contribution;
  • Employer contribution to a group RRSP;
  • Full remote work flexibility: Hybrid, Remote, or On-site;
  • A warm, bright, and welcoming office offering fresh fruit, coffee, beverages, occasional meals, etc.;
  • Annual IT equipment budget;
  • A balanced work environment with flexible working hours;
  • Career development: training and certifications, online or in-person learning, Wepoint Academy, etc.;
  • An international community of experts ready to share their knowledge;
  • A company culture focused on individuals' needs and their belonging to a strong community.

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Permis CNESST : AP-2504754, AP-2504755, AR-2504756

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