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Business Process Optimization Jobs in Ontario (NOW HIRING)

Reconomy

The Director of Business Process & Systems is responsible for designing, optimizing, and enabling endtoend business processes through technology platforms, with a primary focus on ERP and CRM systems.

DUCA Financial Services Credit Union Ltd.

The Business Optimization Analyst assesses current state processes then recommends, and participates in, the design and development of future-state processes that deliver tangible business benefits.

BFL Canada

Business Analyst

Toronto, ON · Hybrid

Identify opportunities for operational efficiency and process optimization through automation and ... Bachelor's degree in Business Administration, Finance, Computer Science or a related field. * 4-5+ ...

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Business Process Optimization information

What are some typical projects or tasks a business process optimization professional might work on?

Business Process Optimization professionals often lead initiatives to streamline workflows, reduce costs, and improve productivity across various departments. Typical projects include analyzing current processes, identifying bottlenecks, designing and implementing new procedures, and measuring outcomes to ensure continuous improvement. Collaboration with cross-functional teams is common, and they frequently facilitate workshops or training sessions to support change adoption. These professionals may also support digital transformation initiatives, helping integrate new technologies to further optimize business operations.

What are the key skills and qualifications needed to thrive in the business process optimization position, and why are they important?

To thrive in Business Process Optimization, you need strong analytical skills, a background in process improvement methodologies like Lean or Six Sigma, and experience with process mapping and documentation. Familiarity with tools such as Microsoft Visio, process mining software, and relevant certifications like Lean Six Sigma Green or Black Belt is highly valued. Strong communication, problem-solving, and change management skills set top candidates apart. These competencies are essential for identifying inefficiencies, driving organizational improvements, and ensuring cross-functional collaboration.

What is a business process optimization?

A Business Process Optimization job focuses on analyzing, improving, and streamlining an organization's workflows to enhance efficiency and effectiveness. Professionals in this role identify inefficiencies, implement process improvements, and leverage technology to optimize business operations. They collaborate with different departments to redesign workflows, reduce costs, and improve productivity. Strong analytical, problem-solving, and project management skills are essential for success in this role.

What are popular job titles related to Business Process Optimization jobs in Ontario? For Business Process Optimization jobs in Ontario, the most frequently searched job titles are:
What job categories do people searching Business Process Optimization jobs in Ontario look for? The top searched job categories for Business Process Optimization jobs in Ontario are:
Business Process Optimization jobs near you
Infographic showing various Business Process Optimization job openings in Ontario as of August 2026, with employment types broken down into 88% Full Time, 10% Part Time, and 2% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution.

Director, Business Process & Systems

Reconomy

On-site

Full-time

Medical, Dental, Retirement

Re-posted 13 days ago

Job description

At Lincoln Waste Solutions, powered by Reconomy, our vision is a waste-free world where resources are conserved, and economic growth is achieved through sustainable, circular practices. We provide a full-service management approach for all types of waste and recycling, offering services such as recycling, waste consulting, hauler management, and back-office support. 
With a proven track record, we work with hundreds of clients across the globe, including regional and national companies across various industries. Leveraging strong partnerships with over 6,000 haulers, we help our clients achieve greater waste efficiency, increased recycling, improved sustainability data, and cost savings, all while moving toward a more sustainable, waste-free future. 

The Director of Business Process & Systems is responsible for designing, optimizing, and enabling endtoend business processes through technology platforms, with a primary focus on ERP and CRM systems. This role bridges operations and systems, ensuring business processes are standardized, scalable, and effectively supported by core enterprise platforms.
The position has end-to-end ownership across both process architecture and system enablement, including process design, system configuration alignment, implementation support and performance optimization. This role works cross-functionally across Operations, Finance, IT, and Commercial teams to drive digital transformation, system adoption, and operational efficiency.
End-to-End Process Design & System Alignment

Lead current-state process mapping across core business functions (e.g., order to cash, procure to pay, service delivery).
Identify inefficiencies, bottlenecks, risks, and control gaps in existing workflows.
Design future-state processes that improve efficiency, scalability, compliance, and customer experience.
Establish standardized process documentation, SOPs, and governance frameworks.
Drive implementation of redesigned processes across the organization.
Translate end-to-end process designs into clear, structured business and system requirements for ERP / CRM platforms, ensuring alignment between business objectives and system configuration. 
Operational Performance & Data Insights
Define KPIs and performance metrics aligned to process outcomes (e.g., cycle time, cost, error rates).
Analyze operational data to identify improvement opportunities and root causes.
Lead continuous improvement initiatives to enhance productivity and service quality.
Partner with operations leaders to embed accountability and performance management.
Improve reporting, dashboards, and data visibility for decision-making.
Ensure data accuracy, consistency, and governance across systems. 
Process Governance & Enablement
Establish and maintain enterprise process architecture and taxonomy.
Implement governance frameworks for process ownership and continuous improvement.
Collaborate with IT to enable automation, workflow tools, and system integration where appropriate.
Ensure processes align with compliance, regulatory, and financial control requirements.
Support or lead ERP / CRM implementations, upgrades, and enhancements across the organization.
Cross-Functional Transformation & Integration Partner with business leaders to align systems and processes with strategic priorities and growth initiatives. Support M&A integrations by aligning acquired businesses to core ERP / CRM platforms and standardized processes. Lead workshops to drive process and system adoption across teams. Manage stakeholders across Operations, Finance, IT, and Commercial functions. As Needed


Bachelor's degree in Business, Information Systems, Engineering, or a related field
Lean Six Sigma Green Belt or Black Belt preferred but not required ERP / CRM system certifications preferred but not required (e.g. Salesforce Business Analyst)
Experience: 
5-8 years of experience in business process improvement, systems implementation or transformation roles 
Direct experience leading end-to-end process design or re-engineering initiatives 
Direct experience with ERP and CRM platforms 
Experience leading or supporting ERP / CRM implementations, upgrades or integrations 
Demonstrated ability to drive cross-functional change and operational transformation 
Experience working with process mapping tools
 Experience with PE-backed companies preferred but not required.
Key Skills
Strong process design, operational and systems thinking 5+ years
Ability to translate process designs into business and system requirements 3+ years
Experience with process mapping and improvement methodologies (Lean, Six Sigma) 5+ years
Analytical skills, including data interpretation and problem-solving 5+ years
Data analysis and reporting (Excel, BI tools, dashboards) 5+ years
ERP / CRM implementation and optimization experience 3+ years
Ability to lead cross-functional initiatives and influence stakeholders 3+ years
Success Metrics
Measurable improvements in process efficiency and automation Reduction in operational errors, rework and compliance risks 
Standardized processes across business units, departments and acquisitions 
Successful implementation and sustainment of process improvements 
Stakeholder satisfaction and cross-functional alignment


  • Comprehensive health and dental benefits 
  • Employer matching of employee retirement contribution 
  • Supportive work-life balance: hybrid/in-office work schedule 
  • Supportive of professional development 
  • Dynamic and international working environment 
  • Will work in close coordination with Reconomy teams in the Americas and periodically with other regions 

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