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Business Process Management Jobs in Georgia (NOW HIRING)

US IT Solutions Inc

Business Analyst

Atlanta, GA

Business Process Management Must possess strong organization, planning, interpersonal, and negotiating skills Ability to communicate precisely and clearly with all levels of management Able to handle ...

Truist

IT Business Analyst II

Atlanta, GA · On-site +1

Lead work on all phases of systems analysis up to the enterprise level of the organization's business processes and systems. * Provide project and portfolio management for smaller projects and ...

Truist

IT Business Analyst II

Atlanta, GA · On-site

Lead work on all phases of systems analysis up to the enterprise level of the organization's business processes and systems. * Provide project and portfolio management for smaller projects and ...

Maania Consultancy Services

SAP HCM Manager

Atlanta, GA · On-site

Expert knowledge with at least 10 years' experience in project management and business process management. Experience in information technology related field is a plus. * 5 or more years' experience ...

Droisys

Business Analyst

Atlanta, GA · On-site

Familiarity with Risk Management, Business Intelligence, Corporate Governance, Data Asset Management and/or Business Process Management solutions. Familiarity/Experience in the Financial Services ...

Pwc

Oracle PMO - Manager

Atlanta, GA · On-site

$99K - $232K/yr

... Business Process Management to enhance project outcomes - Leading cross-functional team coordination to drive continuous process improvement - Providing coaching and feedback to team members to ...

360 IT Professionals

Business Analyst

Atlanta, GA · On-site

Develop and manage service level agreements. Practices safety conscious behaviors in all processes and procedures. Interact with Flight/In-Flight Operations business partners, team members, other ...

Accenture

ERP Finance Consultant

Atlanta, GA · On-site

Business Process Management * Interface with clients and internal technical teams to ensure a clear understanding of functional requirements. * Lead client workshops, analyzing business process ...

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All JobsBusiness Process Management JobsBusiness Process Management Jobs in Georgia

Business Process Management information

See Georgia salary details

$49.4K

$106.3K

$153.7K

How much do business process management jobs pay per year?

As of Aug 10, 2026, the average yearly pay for business process management in Georgia is $106,303.00, according to ZipRecruiter salary data. Most workers in this role earn between $85,300.00 and $131,300.00 per year, depending on experience, location, and employer.

What is business process management?

Business Process Management (BPM) is a systematic approach to improving an organization's business processes. It involves analyzing, designing, implementing, monitoring, and optimizing processes to enhance efficiency, effectiveness, and adaptability. BPM helps organizations streamline operations, reduce costs, improve customer satisfaction, and ensure compliance with regulations. By continuously refining business processes, companies can better respond to market changes and achieve their strategic goals.

What do business process management do?

Business Process Management (BPM) professionals analyze, design, implement, monitor, and improve organizational processes to increase efficiency and effectiveness. They use tools like process mapping and workflow automation, often working with software such as BPM suites, to optimize business operations and support strategic goals.

What are the key skills and qualifications needed to thrive in business process management, and why are they important?

To thrive in Business Process Management (BPM), you need a strong understanding of process analysis, workflow optimization, and project management, often supported by a degree in business or related fields. Familiarity with BPM software (like IBM BPM, Appian, or Bizagi), process modeling tools, and relevant certifications such as CBPP (Certified Business Process Professional) are commonly required. Critical thinking, effective communication, and change management skills help professionals drive process improvements and collaborate across teams. These skills ensure streamlined operations, cost savings, and sustainable organizational growth through continuous process improvement.

What is the difference between Business Process Management vs Business Analyst?

AspectBusiness Process ManagementBusiness Analyst
Primary FocusDesigning, analyzing, and improving business processesGathering requirements, analyzing business needs, and recommending solutions
Skills & CertificationsProcess modeling, BPM tools, certifications like CBPPRequirements gathering, data analysis, communication skills
Work EnvironmentProcess improvement teams, operations, project managementStakeholder engagement, project teams, IT departments
Industry UsageManufacturing, finance, healthcare, service industriesIT, finance, consulting, product development

While Business Process Management focuses on optimizing and managing overall business processes, Business Analysts concentrate on understanding business needs and translating them into technical or operational solutions. Both roles often collaborate but serve distinct functions within organizations.

What are some common challenges faced by professionals in business process management and how can they be overcome?

Professionals in Business Process Management (BPM) often encounter challenges such as resistance to change from employees, difficulty in aligning processes with organizational goals, and managing cross-functional collaboration. To overcome these, it's important to foster open communication, provide adequate training, and actively involve stakeholders throughout the process lifecycle. Utilizing BPM software and methodologies can also streamline process mapping and ensure continuous improvement, making it easier to adapt to evolving business needs.
What are the most commonly searched types of Business Process Management jobs in Georgia? The most popular types of Business Process Management jobs in Georgia are:
What are popular job titles related to Business Process Management jobs in Georgia? For Business Process Management jobs in Georgia, the most frequently searched job titles are:
What job categories do people searching Business Process Management jobs in Georgia look for? The top searched job categories for Business Process Management jobs in Georgia are:
What cities in Georgia are hiring for Business Process Management jobs? Cities in Georgia with the most Business Process Management job openings:
Business Process Management jobs near you
Infographic showing various Business Process Management job openings in Georgia as of August 2026, with employment types broken down into 7% Internship, 86% Full Time, and 7% Contract. Highlights an 100% In-person job distribution, with an average salary of $106,303 per year, or $51.1 per hour.

Senior Design Thinking and Process Improvement Consultant

Innovative Healthcare Informatics

Decatur, GA • On-site

Part-time

Re-posted 11 days ago

Job description

We are seeking an Human Centered Design and Process Improvement Consultant to drive the optimization of government and commercial services, programs, and operational workflows through human-centered methodologies and structured process improvement techniques. This role focuses on enhancing efficiency, accessibility, usability, and public service outcomes by aligning constituent and staff needs with agency goals, policy requirements, and service delivery priorities.
Key Responsibilities
  • Utilize both human-centered design and business process improvement methodologies to identify bottlenecks, pain points, service gaps, inefficiencies, and root causes across public-facing and internal government processes.
  • Lead current-state and future-state process mapping efforts for programs, services, and operational workflows, including handoffs, approvals, decision points, dependencies, and failure points.
  • Conduct stakeholder interviews, workshops, journey mapping, service blueprinting, and user research to understand how policies, processes, systems, and organizational structures affect the people who use and deliver services.
  • Develop practical recommendations that improve accessibility, efficiency, transparency, customer experience, and service outcomes while aligning with agency mission, compliance obligations, and policy requirements.
  • Facilitate cross-functional collaboration among program, operations, policy, IT, digital, and leadership teams to move improvements from discovery through implementation.
  • Define success metrics and support agencies in measuring, sustaining, and continuously improving redesigned services and operational processes.
  • Lead or support organizational change initiatives associated with service redesign, process improvement, and transformation efforts, including stakeholder engagement, communications, training support, and adoption planning.
  • This role is remote, with up to 50% travel to customer sites in the Atlanta/Northeast Atlanta area for onsite design/process improvement, organizational change management and training activities.
Required Qualifications
  • Bachelor's degree in public administration, public policy, business, organizational development, industrial engineering, operations management, design, human factors, or a related field.
  • Five or more years of professional experience in human-centered design, process improvement, service design, operational excellence, organizational transformation, or consulting, preferably in government, public sector, or other highly regulated environments.
  • Demonstrated experience applying human-centered design methods such as user interviews, journey mapping, service blueprinting, co-design, synthesis, prototyping, and iterative testing to improve services and operations.
  • Demonstrated experience with business process mapping, workflow analysis, process redesign, and optimization using structured improvement methods such as Lean, Six Sigma, BPM, or related frameworks.
  • Certification in human-centered design, design thinking, service design, or a comparable discipline from a recognized program.
  • Certification or formal training in business process mapping, Lean, Six Sigma, BPMN, business process management, or related continuous improvement methodologies.
  • Experience leading organizational change initiatives tied to process redesign, service modernization, digital transformation, operating model change, or enterprise improvement efforts.
  • Experience developing and executing change management strategies that support stakeholder alignment, communications, training, adoption, resistance management, and sustainment.
  • Strong facilitation, communication, and stakeholder engagement skills, with the ability to work effectively across executive leadership, program teams, frontline staff, policy owners, and technical teams.
  • Ability to translate complex workflows, research findings, and operational issues into clear recommendations, visual artifacts, and implementation plans.
  • Knowledge of accessibility, equity, and inclusive service delivery principles relevant to public sector environments.
  • Ability to operate effectively in environments with multiple approval layers, competing priorities, policy constraints, and legacy systems common in government settings.
Preferred Qualifications
  • Master's degree in public administration, public policy, business administration, organizational leadership, systems design, or a related field.
  • Experience supporting federal, state, county, municipal, or quasi-government agencies on service delivery, customer experience, business transformation, or operational improvement initiatives.
  • Lean Six Sigma Green Belt, Black Belt, or equivalent advanced certification in operational excellence, quality, or process improvement.
  • Prosci Certified Change Practitioner, CCMP, APMG Change Management Foundation/Practitioner, or similar organizational change management certification.
  • Additional public-sector or federal change management training or certification is preferred, particularly for candidates supporting agency-wide transformation initiatives.
  • Experience improving constituent-facing services such as benefits, licensing, permitting, case management, workforce, digital services, health and human services, or other public programs.
  • Familiarity with government customer experience, service modernization, and digital transformation initiatives, including discovery, iterative testing, and service improvement practices.
  • Experience aligning recommendations with policy, compliance, privacy, records, procurement, risk, accessibility, and security requirements.
  • Proficiency with tools such as Mural, Miro, Lucidchart, Visio, Figma, Microsoft 365, or similar platforms used for facilitation, process documentation, research synthesis, and collaboration.
  • Experience developing implementation roadmaps, performance measures, dashboards, and change adoption plans to support sustained outcomes.

Key Competencies
  • Systems thinking and process analysis.
  • Human-centered and empathetic problem solving.
  • Process mapping and service design.
  • Facilitation and stakeholder engagement.
  • Organizational change leadership.
  • Analytical thinking and decision-making.
  • Communication and influence.
  • Accessibility, equity, and public service orientation.
  • Continuous improvement mindset.

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