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Business Process Improvement Jobs in Raleigh, NC

3B Staffing LLC

Business Analyst

Cary, NC · Hybrid

$45/hr

Proven expertise in business process and system analysis, design, improvement, and implementation efforts and translating business process needs into technical requirements * Ability to absorb and ...

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Showing results 21-40

All JobsBusiness Process Improvement JobsBusiness Process Improvement Jobs in Raleigh, NC

Business Process Improvement information

See Raleigh, NC salary details

$39.9K

$81.7K

$146.8K

How much do business process improvement jobs pay per year?

As of Sep 5, 2026, the average yearly pay for business process improvement in Raleigh, NC is $81,710.00, according to ZipRecruiter salary data. Most workers in this role earn between $53,500.00 and $94,300.00 per year, depending on experience, location, and employer.

What is a business process improvement?

A Business Process Improvement (BPI) job focuses on analyzing, optimizing, and improving an organization's processes to enhance efficiency, reduce costs, and increase overall effectiveness. Professionals in this role identify bottlenecks, streamline workflows, and implement best practices or automation solutions. They often work with cross-functional teams to ensure continuous process improvements align with business goals. The role typically requires skills in data analysis, process mapping, project management, and change management.

What are some common challenges faced by professionals in business process improvement roles?

Professionals in Business Process Improvement often encounter resistance to change from teams who are accustomed to established workflows. Navigating cross-departmental collaboration and aligning diverse stakeholders can also be challenging, especially when implementing new processes that impact multiple business areas. Effective communication and perseverance are essential for overcoming these obstacles and achieving buy-in. Success in this role requires balancing analytical work with strong relationship-building skills to ensure improvements are both effective and sustainable.

What are the key skills and qualifications needed to thrive in the business process improvement position, and why are they important?

To thrive in Business Process Improvement, you need strong analytical skills, expertise in process mapping, knowledge of Lean or Six Sigma methodologies, and a relevant degree in business or engineering. Familiarity with process modeling tools (such as Visio), workflow management systems, and certifications like Lean Six Sigma Green or Black Belt are highly valued. Effective communication, problem-solving, and change management skills distinguish top performers in this role. These capabilities are essential for identifying inefficiencies, driving organizational change, and ensuring sustainable improvements.

What does a business process improvement specialist do?

A business process improvement specialist analyzes and redesigns workflows to increase efficiency, reduce costs, and improve quality within an organization. They use tools like Six Sigma, Lean, or process mapping and often collaborate with teams to implement changes and monitor results.

What jobs involve business process improvement?

Jobs that involve business process improvement include Business Analyst, Process Improvement Specialist, Operations Manager, and Lean Six Sigma Consultant. These roles focus on analyzing workflows, identifying inefficiencies, and implementing strategies to enhance productivity and reduce costs, often utilizing tools like process mapping and data analysis.

What are popular job titles related to Business Process Improvement jobs in Raleigh, NC?

For Business Process Improvement jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Business Process Improvement jobs in Raleigh, NC look for?

The top searched job categories for Business Process Improvement jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Business Process Improvement jobs?

Cities near Raleigh, NC with the most Business Process Improvement job openings:

Business Process Improvement jobs near you
Infographic showing various Business Process Improvement job openings in Raleigh, NC as of August 2026, with employment types broken down into 83% Full Time, 14% Part Time, and 3% Contract. Highlights an 90% Physical, 3% Hybrid, and 7% Remote job distribution, with an average salary of $81,710 per year, or $39.3 per hour.

Business Analyst (Data Modernization Initiative)

Expert Technology Services

Raleigh, NC • On-site

Contractor

Posted 18 days ago

Key responsibilities

  • Conduct stakeholder analysis and facilitate stakeholder engagement sessions.

  • Gather, document, validate, and manage business, functional, technical, and transition requirements.

  • Develop business process models, workflows, gap analyses, and process improvement recommendations.

Job description

Job Title: Senior Business Analyst (Data Modernization Initiative)

Client: NC Department of Health and Human Services (NC DHHS) – Division of Public Health (DPH)
Location: Raleigh, North Carolina (Onsite Required)
Role Type: Contract
Region: State of North Carolina

Position Overview

The NC Department of Health and Human Services (NC DHHS), Division of Public Health (DPH), is seeking an experienced Senior Business Analyst to support the Data Modernization Initiative (DMI) project. The selected candidate will work closely with business stakeholders, project teams, and technical resources to perform business process analysis, requirements gathering, documentation, procurement support, testing, and implementation activities.

This role requires strong business analysis expertise, technical writing capabilities, healthcare data systems experience, and the ability to facilitate collaboration across diverse stakeholder groups.

Note: Candidate must be available to work onsite in Raleigh, NC and attend local meetings as required.

Key ResponsibilitiesBusiness Analysis & Requirements Management
  • Conduct stakeholder analysis and facilitate stakeholder engagement sessions.
  • Gather, document, validate, and manage business, functional, technical, and transition requirements.
  • Analyze current-state and future-state business processes.
  • Develop business process models, workflows, gap analyses, and process improvement recommendations.
  • Create and maintain Requirement Traceability Matrix (RTM).
  • Author user stories, acceptance criteria, use cases, and functional specifications.
Process Modeling & Documentation
  • Develop:
    • Context Diagrams
    • Functional Decomposition Models
    • Business Process Workflows
    • Use Cases
    • Wireframes
    • Entity Relationship Diagrams (ERDs)
    • Data Dictionaries
    • System Context Diagrams
  • Prepare analysis reports, project documentation, user manuals, meeting minutes, and implementation artifacts.
Procurement & Vendor Support
  • Support procurement activities by developing business analysis deliverables for RFPs and procurement packages.
  • Assist in drafting procurement-related documentation and evaluation criteria.
  • Conduct market research and analysis to support procurement decisions.
Testing & Implementation
  • Develop test scenarios and test cases.
  • Perform functional, integration, and User Acceptance Testing (UAT) support activities.
  • Validate system functionality against business requirements.
  • Support go-live and post-implementation activities.
Collaboration & Project Support
  • Partner with Project Managers, Developers, Architects, and End Users throughout the SDLC.
  • Participate in PMO meetings and adhere to PMO methodologies and standards.
  • Support Agile project delivery and related documentation.
  • Perform additional project-related duties as assigned.
Required Qualifications
  • Minimum 7 years of Business Analysis experience.
  • Extensive experience in business systems analysis, process modeling, and requirements management.
  • Strong knowledge of SDLC methodologies and Agile practices.
  • Experience creating:
    • Business Requirements Documents (BRDs)
    • Functional Requirements Specifications (FRS)
    • User Stories
    • Workflow Diagrams
    • Context Diagrams
    • Functional Decomposition Models
  • Strong technical writing and documentation skills.
  • Experience conducting functional and integration testing.
  • Proficiency with:
    • Microsoft Word
    • Excel
    • PowerPoint
    • Visio
    • Microsoft Project
  • Experience using SharePoint sites, libraries, lists, and groups.
  • Strong communication, facilitation, presentation, analytical, and problem-solving skills.
  • Ability to manage multiple priorities and workstreams.
Preferred Qualifications
  • Experience working within State Government environments.
  • Healthcare or Public Health sector experience.
  • Experience supporting Healthcare Data Reporting Systems.
  • Experience developing procurement documentation, including RFPs and evaluation criteria.
  • Knowledge of PMI PMBOK principles and Business Analysis best practices.
  • Understanding of application development, database design, and systems architecture.
Skill MatrixSkillRequired/DesiredExperienceExtensive knowledge of Business Systems Analysis techniques and testing methodologiesRequired7+ YearsBusiness Requirements Gathering and DocumentationRequired7+ YearsDevelopment of Business Rules and Process FlowsRequired7+ YearsBusiness Process Design, Definition, and Re-DesignRequired7+ YearsBusiness Analysis Methodologies and Problem SolvingRequired7+ YearsMicrosoft Office Suite (Word, Excel, PowerPoint, Visio)Required7+ YearsMicrosoft ProjectRequired7+ YearsExcellent Verbal and Written Communication SkillsRequiredStrong ExperienceProcurement Documentation (RFPs, Evaluation Criteria)Required5+ YearsContext Diagrams and Functional DecompositionRequired5+ YearsUser Stories and Acceptance Criteria DevelopmentRequired5+ YearsRequirements Traceability Matrix (RTM)Required5+ YearsFunctional, Integration, and UAT TestingRequired5+ YearsSDLC MethodologiesRequired5+ YearsAgile MethodologiesRequired5+ YearsSharePoint Administration/User Experience (Sites, Lists, Libraries, Groups)Required5+ YearsHealthcare Data Reporting Systems ExperienceRequired3+ YearsHealthcare/Public Health Domain ExperienceHighly Desired3+ YearsState Government ExperienceHighly DesiredAnyData Modernization / Data Governance InitiativesDesired3+ YearsPMI PMBOK KnowledgeDesired3+ YearsTechnical WritingRequired5+ YearsGap Analysis and Business Process ImprovementRequired5+ YearsAnalytical and Detail-Oriented SkillsRequiredStrong ExperienceLeadership and Team Building SkillsRequiredStrong Experience