Business Performance Manager Jobs in Boston, MA (NOW HIRING)

BPI -PeopleandChangeManager

You Belong Here

The Protiviti Career provides opportunity to learn, inspire, and advance within a collaborative and inclusive culture. We hire curious individuals for whom learning is a passion. We lean into our mission:We Care. We Collaborate. We Deliver.

At every level, we champion leaders wholiveour values ofintegrity, inclusion, innovation, and commitment to success. Imagining our work as a journey, we believe integrity guides our way, inclusion moves us forward together, innovation creates new destinations, and our commitment to success empowers us to deliver on our vision to be the most trusted global consulting firm.

Where We Need You:

Protiviti is looking for a People & Change Manager to join our growing Business Performance Improvement team.

What You Can Expect:

As aManager, you will be an integral part of our People & Change practice, leading the delivery of people-focused transformation solutions with a strong emphasis onmanaginglarge-scalechange programsforERP Platforms, such asWorkday,Oracle and/or SAP S/4HANA.You will:

• Lead day-to-day change management delivery onERPtransformation programs, with a focus ontwoor more of the followingfunctions: (1)HumanCapital Management(HCM);(2)Record to Report (RTR);(3)Procure to Pay (PTP); (4)Lean Warehouse Management (LWM);(5)Plan to Make (PTM).

• Integrate withERPSystem Integrator and/or Business IntegratorasChange ManagementOffice / PMO leader toleadthrough the employeechange managementexperience.

• Design and implement stakeholder engagement strategies, communication plans, and role-based training programs forERPend users, includingtrainingdevelopment.

• ConductERP-specificchange impactinventory collection andpersona/function-basedimpact assessments, change readiness surveys, and adoption analytics to track and improve transformation outcomes.

• Facilitatedesign-thinkingworkshops and working sessions withstakeholdersto drive alignment, problem-solve, and co-create solutions.

• Have superiorwritten, verbaland presentation communication skills toengageanddrive changeactivitywithlarge ERPteamsof100+ project team members.

• Mentor and coach junior team members, promoting a collaborative and high-performance team culture.

• Contribute to business development activities, including proposal preparation, solution design, and client presentations.

• ApproachChange Management delivery with aninnovative mindset andintegrateAItoolstoacceleratechange managementcommunicationand training delivery.

What Will Help You Be Successful:

• Youhave proven experienceengaging withC-suiteexecutivestogainalignment anddrive the changemanagement agenda.

• You enjoy thepeopleside of ERP transformations and understand how technology changes impact employees at every level of an organization.

• You are motivated to continuously learn and stay current on change management methodologies,ERPecosystem developments, and AI-enabled delivery tools.

• You are passionate about building client relationships and delivering exceptional client experiences.

• You have a natural ability to lead teams, manage project workstreams, and keep engagements on track.

• You promote a positive, inclusive team culture that fosters open communication and diverse perspectives.

• You thrive in a fast-paced consulting environment and can manage multiple priorities simultaneously.

Do Your Talents Include the Following?

• Demonstrated experience with:

• Supporting or leading change management onERPimplementations, including experience with at leasttwoof the following modules:(1) Human Capital Management (HCM); (2)Record to Report (RTR); (3)Procure to Pay (PTP); (4) Lean Warehouse Management (LWM); (5) Plan to Make (PTM).

• Developing and executing change management deliverables including impact assessments, stakeholder maps, communication plans, training needs analyses, and resistance management plans.

• Conducting organizational readiness assessments and post-go-live adoption tracking for ERP programs.

• Facilitating design thinking workshops and user acceptance testing (UAT) readiness sessions with business stakeholders.

• Analyzing HR or operational processes toidentifygaps, compliance requirements, and improvement opportunities in the context of SAP-driven change.

• Utilizing AI tools and digital accelerators to improve workflow efficiency, enhance stakeholder communication, oroptimizechange analytics.

• Ability to evaluate, synthesize, and interpret data to support decision-making and communicate findings clearly to diverse audiences.

• Experience supporting business development activities,includingidentifying scopeforengagements, developing proposals, and presenting to stakeholders.

• Ability toestablishand cultivate professional relationships with client personnel, including senior leaders.

• Leadership and supervisory experience, including mentoring team members, conducting performance feedback, and coordinating cross-functional delivery.

Your Educational and Professional Qualifications:

• Bachelor's degree from an accredited university in a relevant academic area or equivalent relevant work experience.

• 5+ years of experience in Human Capital Consulting, Change Management, or HR Transformation; managementconsulting experience is highly preferred.

• Hands-on experienceleading change programsforleading ERP platforms.

• PROSCIcertification (or equivalent change management certification) preferred.

• Professional certifications,such as PMPor similar,are a plus.

• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Visio); familiarity with change management tools, LMS platforms, and AI productivity tools preferred.

Our Hybrid Workplace

Protiviti practices a hybrid model, which is a combination of working in person with a purpose and working remotely. This model creates meaningful experiences for our people and our clients while offering a flexible environment. The ratio of remote to in-person requirements vary by client, project, team, and other business factors. Our people work both in-person in local Protiviti offices and on client sites, which can include local or out-of-state travel based on our projects and client requests and commitments.