Business Operations Program Manager Jobs in Springfield, MA

Date Posted:

2026-05-05

Country:

United States of America

Location:

US-CT-EAST HARTFORD-ETC ~ 400 Main St ~ BLDG ETC

Position Role Type:

Onsite

U.S. Citizen, U.S. Person, or Immigration Status Requirements:

U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract.

Security Clearance Type:

None/Not Required

Security Clearance Status:

Not Required

At RTX, the world largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world’s most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world. 

Pratt & Whitney is a world leader in the design, manufacture and service of aircraft engines and auxiliary power systems and has been revolutionizing modern flight for over 100 years. Join us and help shape the future of aerospace and defense.

What You Will Do:

CORE, Customer Oriented Results & Excellence (formerly ACE), is the RTX operating system. It focuses on the drivers of competitive excellence — our people and our work processes. Our leadership and empowered employees work together to implement CORE practices in all our activities across every RTX business to benefit our customers and share owners. Selected applicant will be a key member of a dynamic team responsible for manufacturing process, business processes and some strategic alignment across the Module Center that will deliver to our military and commercial customers around the globe.

Responsibilities:

• Lead CORE & Overall Continuous Improvement activities at the Turbine Module Center that drive tangible action and metric improvements across all manufacturing processes.
• Collect, standardize, report, and automate where possible, Business Unit level, and HSMC South Key Performance Indicator (KPI) metrics and utilize that data to identify areas that require improvement plans.
• Manage and aid in deploying digital technology resources to improve metrics that are lagging with CORE specific activities.
• Assess, establish and execute improvement plans for CT metrics, CORE maturity level, Standard Production System (SPS), OpX/WAVE, Industry 4.0, and other P&W and RTX initiatives.
• Plan and lead business level CORE events, CORE Council Meetings & CORE Leadership Weeks, drive follow up actions and provide regular report outs to leadership team.
• Establish & oversee CORE proficiency growth of the HSMC-S employee population working in collaboration with Black Belt & Red-X Specialists to leverage HSMC activities for broad employee skill growth.
• Minimal travel may be required as needed.

Qualifications you must have:

• Bachelor’s Degree in Business, Engineering, Statistics or Operations, Supply Chain or similar field and 7 years of experience; or an Advanced Degree with 5 years of experience
• U.S. Citizen - U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract.

Qualifications we prefer:

• CORE Apprentice Certification or 3 or more years of working experience in lean manufacturing, continuous improvement, operations or preferably six sigma background
• CORE Professional Certification, Six Sigma Training or other continuous improvement training
• Excellent problem solving and analytical skills.
• Proven ability to manage, work with, coach, motivate, and influence others.
• Ability to work independently, while delivering on executive leadership expectations.
• Experience/Proficiency using project management and statistical analysis tools.
• Experience leading large scale continuous improvement initiatives across functions.
• Proven project management experience or certification.

Learn More & Apply Now:

In addition to transforming the future of flight, we are also transforming how and where we work. We’ve introduced role types to help you understand how you will operate in our blended work environment.

This role is:

Onsite: Employees who are working in Onsite roles will work primarily onsite.

Please ensure the role type defined below is appropriate for your needs before applying to this role. This position is classified as:

As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.

The salary range for this role is 107,500 USD - 204,500 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills.Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance.This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.

RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.

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