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Business Account Manager Jobs in Rochester, MA (NOW HIRING)

MOO's Business Services offering provides an online platform for businesses to create and scale ... As an Account Manager you will serve as the primary contact for MOO for Business clients ...

MOO's Business Services offering provides an online platform for businesses to create and scale ... As an Account Manager you will serve as the primary contact for MOO for Business clients ...

MOO's Business Services offering provides an online platform for businesses to create and scale ... As an Account Manager you will serve as the primary contact for MOO for Business clients ...

Job Purpose The Account Manager will build strong relationships with key internal and external stakeholders and grow the territory revenue of the Standards business, with a primary focus in the ...

Account Manager

Providence, RI · On-site +1

$105K/yr

Job Purpose The Account Manager will build strong relationships with key internal and external stakeholders and grow the territory revenue of the Standards business, with a primary focus in the ...

Account Manager Job Locations US-RI-Providence Category (Portal Searching) Account Manager Business Unit AUS Overview Company Overview: Allied Universal, North America's leading security and facility ...

Account Manager

Sharon, MA · On-site

$100K/yr

Partner with the Business Development Team to identify and capture new business opportunities with ... for assigned accounts. * Manage quote and order activities, negotiate pricing and terms for ...

Account Manager

Sharon, MA · On-site

$100K/yr

Partner with the Business Development Team to identify and capture new business opportunities with ... for assigned accounts. * Manage quote and order activities, negotiate pricing and terms for ...

Account Manager

Sharon, MA · On-site

$100K/yr

Partner with the Business Development Team to identify and capture new business opportunities with ... for assigned accounts. * Manage quote and order activities, negotiate pricing and terms for ...

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Business Account Manager information

See Rochester, MA salary details

$24.2K

$75.9K

$137.8K

How much do business account manager jobs pay per year?

As of Jul 31, 2026, the average yearly pay for business account manager in Rochester, MA is $75,873.00, according to ZipRecruiter salary data. Most workers in this role earn between $55,000.00 and $93,000.00 per year, depending on experience, location, and employer.

What does a Business Account Manager do?

A Business Account Manager is responsible for maintaining and growing relationships with a company’s business clients. They oversee client accounts, understand their needs, and provide solutions to help clients achieve their business objectives. Their duties often include negotiating contracts, identifying new sales opportunities, and acting as a liaison between the client and internal teams. Success in this role depends on strong communication, sales, and problem-solving skills.

What is the difference between Business Account Manager vs Sales Executive?

AspectBusiness Account ManagerSales Executive
Primary RoleManage existing client accounts, foster relationships, and upsell servicesGenerate new leads, pitch products, and close sales
Required SkillsCustomer relationship management, communication, negotiationProspecting, persuasion, product knowledge
Work EnvironmentOffice-based, client meetings, account managementFieldwork, client meetings, sales presentations
Common CertificationsCRM certifications, sales trainingSales certifications, product-specific training

While both roles involve client interaction, the Business Account Manager focuses on maintaining and expanding existing accounts, whereas the Sales Executive primarily seeks new clients and sales opportunities. Understanding these differences helps in choosing the right career path or hiring the appropriate professional for your business needs.

What are the key skills and qualifications needed to thrive as a Business Account Manager, and why are they important?

To thrive as a Business Account Manager, you need strong sales acumen, customer relationship management skills, and typically a bachelor's degree in business or a related field. Proficiency with CRM platforms like Salesforce, data analysis tools, and Microsoft Office Suite is commonly required. Excellent communication, negotiation, and problem-solving abilities help foster trust and long-term partnerships with clients. These skills are vital for driving revenue growth, ensuring client satisfaction, and maintaining a competitive edge in business markets.

What are some typical challenges faced by Business Account Managers when managing multiple client accounts simultaneously?

Business Account Managers often juggle multiple client accounts, each with unique needs, expectations, and timelines. A common challenge is balancing proactive relationship-building with meeting immediate client requests, all while ensuring no details are overlooked. Effective prioritization, time management, and strong communication skills are essential to maintain client satisfaction and deliver consistent results. Utilizing CRM tools and collaborating closely with sales, marketing, and product teams can help streamline workflow and address client needs efficiently.
What are popular job titles related to Business Account Manager jobs in Rochester, MA? For Business Account Manager jobs in Rochester, MA, the most frequently searched job titles are:
What job categories do people searching Business Account Manager jobs in Rochester, MA look for? The top searched job categories for Business Account Manager jobs in Rochester, MA are:
What cities near Rochester, MA are hiring for Business Account Manager jobs? Cities near Rochester, MA with the most Business Account Manager job openings:

Small Business Account Manager (Hybrid)

Patriot Growth Insurance Services

Taunton, MA • On-site

$55K - $75K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 19 days ago


Patriot Growth Insurance Services rating

7.5

Company rating: 7.5 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

214th of 300 rated insurance


Job description

About Patriot Growth Insurance Services: Founded in 2019, Patriot Growth Insurance Services (Patriot) is a growth-focused national insurance services firm that partners with employee benefits and property and casualty agencies across the United States. Patriot is currently ranked as the 24th largest broker in the U.S. by Business Insurance and has been named to the 2025 Inc. 5000 list of fastest-growing companies. With over 2,100 employees operating in 150+ locations in over 45 states, Patriot's collaborative model delivers resources and strategic support to its agencies. Patriot creates true alignment with its partner agencies, and its operating philosophy fosters enhanced career opportunities for its dedicated and professional team. We are committed to working with like-minded individuals who share our vision of creating an insurance agency focused on operational excellence and a relentless pursuit of growth.
Position Overview: The Small Business Account Manager oversees client relationships and is responsible for successfully managing and renewing a segment of client business. The Account Manager establishes a strong rapport with clients and seeks to identify and present the best products and services to meet their needs and objectives.
Work Arrangement: This is a full-time, hybrid position reporting our office in Taunton, MA.
Professional Responsibilities:
  • Provide excellent service to clients by proactively servicing accounts and addressing client concerns in a pleasant and professional manner.
  • Pre-qualify new business per agency guidelines.
  • Prepare and review registry transactions.
  • Process new business, endorsements, and cancellations according to guidelines
  • Inform and educate clients about coverage, exclusions, and exposures, while documenting electronic files accordingly.
  • Provide technical support to Producers (i.e., coverage, renewal proposals, suspense items, etc.) to meet client's needs.
  • Complete the application submission process by preparing proposals and applications, submitting them to insureds and carriers, obtaining clients signatures on all applications, and following-up to ensure timely responses in conjunction with Producer.
  • Explain audit procedures to clients and review interim reports for accuracy.
  • Respond to clients' needs by producing binders, certificates, policies, and other related items accurately and timely.
  • Renew/remarket policies per agency standards working in conjunction with client and producer; ensure exposures are adequately covered, insurance is placed with best company and remarket when appropriate.
  • Process incoming and outgoing communication requests professionally, accurately, and timely (i.e., email, mail, voicemail, and faxes).
  • Follow-up on open activities in a timely manner.
  • Take first report of loss and file with carrier according to specific company guidelines, assign adjuster as necessary; log appropriate follow-up in tracking system for claims team to handle.
  • Maintain files in systems accurately and consistently in accordance with guidelines.
  • Refer insureds to other departments for cross-sell opportunities.
  • Address unusual or difficult client inquiries/situations with a personal consultative approach and demonstrate appropriate awareness to involve additional internal team members to ensure appropriate and timely resolution, as needed.

Qualifications and Requirements:
  • 3+ years of P&C account management experience, OR 4+ years of P&C commercial lines industry experience
  • High School Diploma/GED
  • Bachelor's Degree in Sales, Marketing, Business Administration, or similar preferred
  • Professional Property & Casualty Insurance License (must obtain within 3 months of hire date)
  • CIC, CPCU, MAIA or similar designations preferred
  • Proficient in Microsoft Office Suite
  • Authorized to work in the U.S. without sponsorship

Why Patriot Growth Insurance Services: Patriot offers the opportunity to be a part of a fast-growing company since its inception. We strive to create a flexible and collaborative environment for our employees, and our goal is to provide enhanced career opportunities for our dedicated and professional team.
In addition to a competitive salary, we provide a comprehensive health and welfare program to employees, family members and domestic partners. Employees are eligible for benefits coverage the first of the month following 30 days of employment. We offer:
  • Medical, Dental, and Vision Benefits
  • Flexible Spending Account (FSA) and Health Savings Account (HSA) and Commuter Transit Programs
  • Company paid Short-Term Disability, Long-Term Disability and Group Term Life
  • Company paid Employee Assistance Program
  • Paid Parental Leave
  • Paid holidays
  • Personalized PTO
  • 401 (k)

Salary Range: A starting base salary of $55,000 - $75,000 plus commission, depending on the candidate's experience.
*A wide salary range is posted for this position, and any job offer is based upon a salary analysis to comply with the required state pay transparency law. The salary analysis considers relevant experience, education, certifications, and seniority as compared to others doing substantially similar work. There is no guarantee an offer will be at the top of the posted range based on the salary analysis.
Patriot Growth Insurance Services is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, citizenship or immigration status, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, leave of absence, compensation, benefits, and training. Patriot makes hiring decisions based solely on qualifications, merit, and business needs at the time. For more information, read through our EEO and DE&I Policy located on our website at www.patriotgis.com.

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