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Brokerage Operations Manager Jobs in Seattle, WA

Expeditors

Senior Customs Brokerage Agent

Federal Way, WA · On-site

$40 - $50/hr

The Senior Customs Brokerage Agent is a key operational and technical resource within the U.S. Import Brokerage team. This role combines customer account management, customs brokerage expertise ...

olt

Customs Brokerage Manager - Import

Fife, WA · On-site

$95K - $105K/yr

Customs Brokerage Operations * Oversee the day-to-day clearing of inbound cargo and ensure customer service requirements and procedures are effectively managed. * Ensure the Customs Brokerage ...

JAS

Operations Manager

Seattle, WA · On-site

$110K - $115K/yr

Our services include air and ocean freight forwarding, contract logistics, customs brokerage ... The Operations Manager will be responsible for all operational services, including but not limited ...

olt

Customs Brokerage Manager - Import

Fife, WA · On-site

$95K - $105K/yr

Customs Brokerage Operations * Oversee the day-to-day clearing of inbound cargo and ensure customer service requirements and procedures are effectively managed. * Ensure the Customs Brokerage ...

Odyssey

Customs Brokerage Manager - Import

Fife, WA · On-site

$95K - $105K/yr

Customs Brokerage Operations * Oversee the day-to-day clearing of inbound cargo and ensure customer service requirements and procedures are effectively managed. * Ensure the Customs Brokerage ...

New

Kidder Mathews

Operations Manager

Seattle, WA · On-site

$33.65 - $42/hr

We offer a complete range of brokerage, appraisal, asset services, consulting, and debt & equity ... The Operations Manager will ensure that the Kidder Mathews Team reflects the highest level of ...

JLL

Deal Analyst, Team Lead

Seattle, WA

What this job involves We are looking for a Deal Analyst Team Lead to join our Brokerage Operations team and serve as a team lead. This person will operate as a player coach, managing a team of deal ...

JAS

Business Development Manager

Seattle, WA · On-site

$150K - $750K/yr

The Business development manager (BDM) is responsible for increasing gross profit and market share ... customs brokerage operations. * Must have a deep knowledge of the local market, customers, and ...

Compass

VP, Data Products & Solutions

Seattle, WA · On-site

Internal Enablement - tools that fuel FP&A, recruiting, brokerage operations, and agent ... This vision is not a slide deck - it is the engine of change management. As we transform a ...

Compass

VP, Data Products & Solutions

Seattle, WA · On-site

$300 - $350/hr

Internal Enablement -- tools that fuel FP&A, recruiting, brokerage operations, and agent ... This vision is not a slide deck -- it is the engine of change management. As we transform a ...

New

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All JobsBrokerage Operations JobsBrokerage Operations Manager JobsBrokerage Operations Manager Jobs in Seattle, WA

Brokerage Operations Manager information

See Seattle, WA salary details

$35.3K

$72.2K

$134.9K

How much do brokerage operations manager jobs pay per year?

As of Aug 29, 2026, the average yearly pay for brokerage operations manager in Seattle, WA is $72,215.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,700.00 and $88,200.00 per year, depending on experience, location, and employer.

What is a brokerage operations manager?

Brokerage Operations Managers are professionals responsible for overseeing the daily operations of a brokerage firm, ensuring that all transactions and processes run smoothly and comply with industry regulations. Their duties typically include supervising staff, managing trade settlements, monitoring compliance, and implementing operational procedures to increase efficiency. They play a crucial role in risk management, customer service, and maintaining strong relationships with clients, regulators, and other financial institutions.

What are some typical challenges a brokerage operations manager faces in ensuring smooth transaction processing?

A Brokerage Operations Manager often encounters challenges related to managing high transaction volumes, ensuring regulatory compliance, and maintaining data accuracy. Coordinating among different departments—such as compliance, trading, and client services—requires strong communication skills and the ability to resolve issues promptly. Additionally, adapting to rapidly changing financial regulations and implementing new technologies to streamline operations are key aspects of the role. Successfully navigating these challenges helps maintain client trust and operational efficiency.

What are the key skills and qualifications needed to thrive as a brokerage operations manager, and why are they important?

To thrive as a Brokerage Operations Manager, you need strong knowledge of financial markets, operations management, and regulatory compliance, often supported by a degree in finance, business, or a related field. Familiarity with trading platforms, clearing and settlement systems, and certifications such as FINRA Series 7 or 99 are typically required. Outstanding leadership, problem-solving, and communication skills enable effective team management and cross-departmental coordination. These competencies ensure smooth trade execution, regulatory adherence, and efficient workflow within the brokerage environment.

What is the difference between Brokerage Operations Manager vs Brokerage Associate?

AspectBrokerage Operations ManagerBrokerage Associate
CredentialsRelevant licenses (e.g., Series 7, 63), industry certificationsLikewise, licenses such as Series 7, 63, but typically less managerial experience
Work EnvironmentOversees operational processes, manages teams, ensures complianceSupports client transactions, processes trades, assists senior staff
Employer & Industry UsageUsed in brokerage firms, financial institutions, investment firmsCommonly employed in brokerage firms, financial services

The Brokerage Operations Manager focuses on overseeing daily operations, compliance, and team management within brokerage firms. In contrast, the Brokerage Associate primarily supports transaction processing and client service. Both roles require relevant licenses, but the manager role involves more leadership and oversight responsibilities.

What are popular job titles related to Brokerage Operations Manager jobs in Seattle, WA?

For Brokerage Operations Manager jobs in Seattle, WA, the most frequently searched job titles are:

What job categories do people searching Brokerage Operations Manager jobs in Seattle, WA look for?

The top searched job categories for Brokerage Operations Manager jobs in Seattle, WA are:

What cities near Seattle, WA are hiring for Brokerage Operations Manager jobs?

Cities near Seattle, WA with the most Brokerage Operations Manager job openings:

Brokerage Operations Manager jobs near you

Senior Customs Brokerage Agent

Expeditors

Federal Way, WA • On-site

$40 - $50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 27 days ago

Expeditors rating

8.2

Company rating: 8.2 out of 10

Based on 89 frontline employees who took The Breakroom Quiz

36th of 366 rated logistics

Job description

Company Description
We take care of our employees, and they take care of our customers!
Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.
Our Mission
We recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us!
Job Description
Summary Description:
The Senior Customs Brokerage Agent is a key operational and technical resource within the U.S. Import Brokerage team. This role combines customer account management, customs brokerage expertise, mentoring, compliance support, and process improvement. The successful candidate will serve as a subject matter expert, trusted customer advisor, and mentor while helping drive operational excellence and a positive team culture.
Key Responsibilities
  • Manage a portfolio of import brokerage accounts of varying size and complexity.
  • Serve as the primary point of contact for customers on brokerage operations, compliance requirements, and service-related issues.
  • Support onboarding and implementation of new brokerage accounts.
  • Communicate with U.S. Customs and Partner Government Agencies (PGAs) regarding examinations, holds, releases, and regulatory requirements.
  • Act as a liaison between Compliance and Operations by translating regulatory requirements into practical operational guidance.
  • Mentor and train Customer Service Representatives on brokerage processes, customer service, and compliance-related procedures.
  • Partner with analysts and operational teams to drive process improvements, create templates, improve data quality, and increase efficiency.
  • Maintain and update SOPs, rate schedules, process documentation, and account-specific work instructions.
  • Support timely resolution of debits, credits, and other account financial activities.
  • Serve as a resource for troubleshooting complex brokerage transactions and operational challenges.

Position Allocation
  • 50-75% Customer Account Management and Brokerage Operations
  • 25-50% Mentoring, Training, Process Improvement, Customer Onboarding, and Departmental Leadership Initiatives

What Success Looks Like
The Senior Customs Brokerage Agent is recognized as:
  • A trusted advisor to customers.
  • A technical expert for complex brokerage matters.
  • A bridge between Compliance and Operations.
  • A mentor who develops future brokerage talent.
  • A collaborative leader who strengthens team culture and drives continuous improvement.

Qualifications
Minimum Qualifications
  • Minimum 5 years of progressively responsible brokerage experience.
  • Strong written and verbal communication skills

Preferred Qualifications
  • Current U.S. Customs Broker License
  • Certified Import Clearance Specialist (CICS) Certification
  • Dangerous Goods Certification
  • Previous mentoring, training, or leadership experience
  • Experience communicating directly with CBP and PGAs

Additional Information
Expected Salary Range: $40-$50/hour
Expeditors offers excellent benefits:
  • Paid Vacation (first year prorated based off month of hire)
  • Holidays (10)
  • Flexible Days (2)
  • Paid Sick Time (accrual rate of 1 hour of sick time per 30 hours paid)
  • 401(k) Retirement Savings Plan with employer match
  • Employee Stock Purchase Plan (ESPP)
  • Medical, Prescription Drug, Dental & Vision Coverage
  • Health Savings Account (HSA)
  • Life and Disability Insurance
  • Paid Parental Leave (additional eligibility criteria)
  • Dependent Care Flexible Spending Account (DC FSA)
  • Commuter Benefit
  • Employee Assistance Program (EAP)
  • Training and Personnel Development Program
  • Educational Assistance and Reimbursement

All your information will be kept confidential according to EEO Guidelines.

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