Broker Manager Jobs in Rochester, NY (NOW HIRING)

Heritage Christian Services is seeking an energetic and positive person with a record of providing person centered supports. The Fiscal Intermediary Coordinator is responsible for providing support and guidance to individuals who self direct their services through a self directed budget.  Responsibilities include active participation in the person centered planning process and oversight of the self directed budget once approved. 

We’re making the hiring process easier by using a video interviewing technology called HireVue. After completing your online application, record your job interview using your computer or smartphone at a time that works for you. HireVue will send you an email with a link and instructions. If you can’t complete your interview right away, we’d love for you to complete it within a few days. One of our recruiters will be in touch within one to two business days with next steps. We can’t wait to see what you have to offer.

Text “START” to 47257  or Click HERE to opt in to receive the invite via text message. Message and data rates may apply.

Pay for this position:  $ 24.50 / hr - $ 26.50 / hr

The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, and training. The above range represents the organization's good faith and reasonable estimate of the range of possible compensation at the time of posting

• Read, understand and ensure compliance with relevant OPWDD and DOH guidance and ADMs including Community Habilitation, Broker, Respite, SEMP, FI, IDGS, etc.
• Ensure timely and accurate enrollments in Self-Directed Services (CHOICES, eVero).
• Actively participate in Circle of Support (COS) and Life Plan meetings for assigned individuals.
• Provide information, guidance, support and education to Self-Directing Participants on Self-Direction rules and regulations and internal policies.
• Review submitted self directed budgets; ensure all required elements are in place prior to submission to OPWDD.
• Provide support as needed with obtaining and maintaining housing subsidies. Ensure all housing subsidies are renewed annually by November 15th.
• Maintain a compliant, electronic record for each individual you are assigned to support including current Life Plans, budget justifications, Staff Action Plans, LCEDs, Psychological Evaluations, etc.
• Supervise, train and co-manage Self-Hired employees.
• Review all service documentation (staff documentation, invoices, reimbursement/payment requests, etc) for accuracy, completeness, and compliance with applicable requirements.
• Complete self-hired staff management related activities and ensure level 3 FI Fee Billing requirements are met on a monthly basis.
• Report all Reportable Incidences immediately and ensure immediate protections are in place in the event of a reportable incident.
• Ensure timely process of payroll documentation.
• Ensure timely reimbursement processing for reimbursement requests from Self-Directing participants, their families and self-hired staff.
• Regularly monitor budget spending for assigned individuals and address issues/concerns proactively with the individual, broker, Care Coordinator/Manager and members of the COS as appropriate.
• Attend FI/Broker OPWDD Webex quarterly meetings and other trainings as assigned.
• Attend Team Meetings as scheduled.
• Work cohesively as part of a larger team.

• Associate’s Degree Required or Equivalent of 2 years of relevant experience
• Strong organizational and time management skills
• Strong Writing and Communication Skills
• Ability to multi-task
• Personable and energetic with positive attitude
• Bilingual in English and Spanish, with the ability to communicate effectively with Spanish-speaking individuals, preferred
• Valid driver’s license that is in compliance with Heritage Christian Services’ motor vehicle record standards, and reliable transportation to and from work

Our Commitment to Equity and Justice

We believe that people are entitled to dignity, respect, equity and justice. We champion a society that removes barriers. We reject racism and discrimination of any kind. We protest systemic and political inequities that marginalize people, recognizing that there is a history of structural racism in the United States. We will continue to learn and change to achieve justice. We know that strength comes from unity.