Branch Managers provide overall leadership for branch operations while driving sales performance, customer experience, and team development. This role is responsible for hiring, coaching, and ...
Branch Managers provide overall leadership for branch operations while driving sales performance, customer experience, and team development. This role is responsible for hiring, coaching, and ...
Branch Managers provide overall leadership for branch operations while driving sales performance, customer experience, and team development. This role is responsible for hiring, coaching, and ...
Branch Managers provide overall leadership for branch operations while driving sales performance, customer experience, and team development. This role is responsible for hiring, coaching, and ...
Branch Managers provide overall leadership for branch operations while driving sales performance, customer experience, and team development. This role is responsible for hiring, coaching, and ...
Branch Managers provide overall leadership for branch operations while driving sales performance, customer experience, and team development. This role is responsible for hiring, coaching, and ...
Branch Managers provide overall leadership for branch operations while driving sales performance, customer experience, and team development. This role is responsible for hiring, coaching, and ...
Branch Managers provide overall leadership for branch operations while driving sales performance, customer experience, and team development. This role is responsible for hiring, coaching, and ...
Branch Managers provide overall leadership for branch operations while driving sales performance, customer experience, and team development. This role is responsible for hiring, coaching, and ...
Branch Managers provide overall leadership for branch operations while driving sales performance, customer experience, and team development. This role is responsible for hiring, coaching, and ...
Branch Managers provide overall leadership for branch operations while driving sales performance, customer experience, and team development. This role is responsible for hiring, coaching, and ...
Branch Managers provide overall leadership for branch operations while driving sales performance, customer experience, and team development. This role is responsible for hiring, coaching, and ...
Branch Managers provide overall leadership for branch operations while driving sales performance, customer experience, and team development. This role is responsible for hiring, coaching, and ...
Branch Managers provide overall leadership for branch operations while driving sales performance, customer experience, and team development. This role is responsible for hiring, coaching, and ...
Branch Managers provide overall leadership for branch operations while driving sales performance, customer experience, and team development. This role is responsible for hiring, coaching, and ...
Branch Managers provide overall leadership for branch operations while driving sales performance, customer experience, and team development. This role is responsible for hiring, coaching, and ...
Citizens Branch Manager
Rochester, NY · On-site
As a Branch Manager (BM) , you will lead your team in exceeding customer expectations, nurturing ... By leveraging inspirational leadership, collaborative partnerships, and sound operational practices ...
Citizens Branch Manager
Rochester, NY · On-site
As a Branch Manager (BM) , you will lead your team in exceeding customer expectations, nurturing ... By leveraging inspirational leadership, collaborative partnerships, and sound operational practices ...
Citizens Branch Manager
Rochester, NY · On-site
As a Branch Manager (BM) , you will lead your team in exceeding customer expectations, nurturing ... By leveraging inspirational leadership, collaborative partnerships, and sound operational practices ...
New
Citizens Branch Manager
Rochester, NY · On-site
As a Branch Manager (BM) , you will lead your team in exceeding customer expectations, nurturing ... By leveraging inspirational leadership, collaborative partnerships, and sound operational practices ...
New
As a Branch Manager (BM) , you will lead your team in exceeding customer expectations, nurturing ... By leveraging inspirational leadership, collaborative partnerships, and sound operational practices ...
As a Branch Manager (BM) , you will lead your team in exceeding customer expectations, nurturing ... By leveraging inspirational leadership, collaborative partnerships, and sound operational practices ...
Citizens Branch Manager
Rochester, NY · On-site
As a Branch Manager (BM) , you will lead your team in exceeding customer expectations, nurturing ... By leveraging inspirational leadership, collaborative partnerships, and sound operational practices ...
Citizens Branch Manager
Rochester, NY · On-site
As a Branch Manager (BM) , you will lead your team in exceeding customer expectations, nurturing ... By leveraging inspirational leadership, collaborative partnerships, and sound operational practices ...
Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures. Required Qualifications, Capabilities ...
New
Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures. Required Qualifications, Capabilities ...
New
Full Time Associate Banker, Canandaigua Branch, Canandaigua, NY
Canandaigua, NY · On-site
$20 - $24.66/hr
Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures. Required Qualifications, Capabilities ...
Full Time Associate Banker, Canandaigua Branch, Canandaigua, NY
Canandaigua, NY · On-site
$20 - $24.66/hr
Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures. Required Qualifications, Capabilities ...
Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures. Required Qualifications, Capabilities ...
Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures. Required Qualifications, Capabilities ...
Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures. Required Qualifications, Capabilities ...
Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures. Required Qualifications, Capabilities ...
Part Time (30 Hours) Associate Banker Canandaigua Branch, Canandaigua, NY
Canandaigua, NY · On-site
$20 - $24.66/hr
Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures. Required Qualifications, Capabilities ...
Part Time (30 Hours) Associate Banker Canandaigua Branch, Canandaigua, NY
Canandaigua, NY · On-site
$20 - $24.66/hr
Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures. Required Qualifications, Capabilities ...
Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures. Required Qualifications, Capabilities ...
Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures. Required Qualifications, Capabilities ...
Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures. Required Qualifications, Capabilities ...
Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures. Required Qualifications, Capabilities ...
Full Time Associate Banker, Irondequoit East Branch, Irondequoit, NY Bilingual Spanish Required
Irondequoit, NY · On-site
$20 - $24.66/hr
Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures. Required Qualifications, Capabilities ...
Full Time Associate Banker, Irondequoit East Branch, Irondequoit, NY Bilingual Spanish Required
Irondequoit, NY · On-site
$20 - $24.66/hr
Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures. Required Qualifications, Capabilities ...
Branch Operations Manager information
See Rochester, NY salary details
$36.8K - $43.2K
9% of jobs
$43.2K - $49.6K
13% of jobs
$50.8K is the 25th percentile. Wages below this are outliers.
$49.6K - $56.1K
17% of jobs
The median wage is $61K / yr.
$56.1K - $62.5K
14% of jobs
$62.5K - $68.9K
9% of jobs
$68.9K - $75.3K
8% of jobs
$78.6K is the 75th percentile. Wages above this are outliers.
$75.3K - $81.8K
11% of jobs
$81.8K - $88.2K
9% of jobs
$88.2K - $94.6K
4% of jobs
$94.6K - $101.1K
3% of jobs
$101.1K - $107.5K
3% of jobs
$36.8K
$67.6K
$107.5K
How much do branch operations manager jobs pay per year?
As of Aug 15, 2026, the average yearly pay for branch operations manager in Rochester, NY is $67,581.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,900.00 and $81,600.00 per year, depending on experience, location, and employer.
What is a branch operations manager?
Branch Operations Managers are professionals responsible for overseeing the daily operations of a branch office within an organization, such as a bank or retail business. Their duties include managing staff, ensuring compliance with company policies and regulations, improving operational efficiency, and enhancing customer service. They play a key role in implementing business strategies at the branch level and often serve as the primary point of contact between the branch and upper management. Successful Branch Operations Managers have strong leadership, organizational, and problem-solving skills.
What are the key skills and qualifications needed to thrive as a branch operations manager?
To thrive as a Branch Operations Manager, you need strong leadership, organizational, and financial management skills, typically supported by a bachelor's degree in business or a related field. Familiarity with branch management software, ERP systems, and knowledge of compliance regulations are commonly required, and certifications such as Six Sigma or PMP can be valuable. Excellent interpersonal skills, problem-solving abilities, and adaptability help you motivate teams and address operational challenges effectively. These competencies are essential for ensuring efficient branch performance, regulatory compliance, and a positive customer experience.
What are some common challenges faced by a branch operations manager, and how can they be addressed?
Branch Operations Managers often navigate challenges such as balancing staff workloads, maintaining regulatory compliance, and ensuring consistent customer service standards. Managing these demands requires strong organizational and communication skills, as well as the ability to adapt to changing policies or market conditions. Successful managers frequently implement regular training, foster an open feedback culture, and collaborate closely with both frontline staff and upper management to identify and resolve issues proactively.
What are popular job titles related to Branch Operations Manager jobs in Rochester, NY?
For Branch Operations Manager jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Branch Operations Manager jobs in Rochester, NY look for?
The top searched job categories for Branch Operations Manager jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Branch Operations Manager jobs?
Cities near Rochester, NY with the most Branch Operations Manager job openings:
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Re-posted 4 days ago
Five Star Bank (New York) rating
7.9
Based on 11 frontline employees who took The Breakroom Quiz
79th of 171 rated banks
Job description
Five Star Bank is growing, and we’re always looking for talented individuals to join our branch teams. If you don’t see a current branch opening on our careers page, we encourage you to apply here. Your information will be reviewed and considered as opportunities become available in your area.
Opportunities in our Branches Include:
Service Associate:
Service Associates are often the first point of contact for customers in the branch and play a vital role in creating a welcoming, accurate, and efficient banking experience. This position focuses on processing routine transactions, supporting daily branch operations, and assisting customers with account needs. Service Associates build strong customer relationships by delivering friendly, dependable service while ensuring compliance with policies and procedures.
Relationship Banker:
Relationship Bankers take ownership of the customer experience from beginning to end by proactively developing new relationships and strengthening existing ones. This role emphasizes outbound prospecting, financial needs discovery, and consultative conversations to recommend appropriate banking products and services. Relationship Bankers support customers’ financial well‑being while driving branch growth through solution‑based selling and exceptional service.
Branch Manager:
Branch Managers provide overall leadership for branch operations while driving sales performance, customer experience, and team development. This role is responsible for hiring, coaching, and mentoring staff; ensuring operational excellence and regulatory compliance; and fostering strong community relationships. Branch Managers balance strategic growth initiatives with day‑to‑day leadership to achieve branch goals, deepen customer relationships, and contribute to the bank’s long‑term success.
Why You’ll Love Working at Five Star Bank:
- In‑branch incentives to help increase your earning potential
- Access to premier banking services
- Competitive paid time off
- 11 paid company holidays
- Comprehensive health and welfare benefits starting the first of the month after hire, including medical, vision, dental, prescription coverage, flexible spending accounts, life insurance, voluntary benefits, and company‑provided disability coverage
- Retirement benefits including a 401(k) and an employer‑funded pension plan
- Employee perks such as tuition reimbursement, wellness reimbursement, employee‑only financial services, and an employee referral program
- Paid volunteer opportunities to support the communities we serve
Candidates selected to move forward in the hiring process will be required to apply to the specific job posting associated with the role being offered, in accordance with standard company hiring practices.
A member of our team will reach out directly if an opportunity aligns with your background, experience, and interests.
What Five Star Bank (New York) employees say
Pay
Benefits
Hours and flexibility
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