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Branch Operations Manager Jobs in Chicago, IL (NOW HIRING)

Florida Tile

Branch Operations Manager

Chicago, IL · On-site

The Branch Operations Manager (BOM) must ensure that customer service, inside sales, and sales support functions are provided at the highest level, all while maintaining 100% compliance with FTI ...

Packaging Exchange Inc.

Be Seen First

Regional Operations Manager

Lockport, IL · On-site

Oversee multiple branch Operations Managers and General Managers within a defined geographic region to ensure operational excellence across all facilities. * Drive consistent implementation of ...

New

BrightView Landscapes

Branch Manager

Elmhurst, IL

Branch Operations * Supervise and support daily branch operations to ensure safety, efficiency, and compliance with company policies and procedures * Oversee the delivery of operational services and ...

BrightView

Branch Manager

Elmhurst, IL · On-site

Branch Operations * Supervise and support daily branch operations to ensure safety, efficiency, and compliance with company policies and procedures * Oversee the delivery of operational services and ...

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Branch Operations Manager information

See Chicago, IL salary details

$40.2K

$73.8K

$117.4K

How much do branch operations manager jobs pay per year?

As of Aug 20, 2026, the average yearly pay for branch operations manager in Chicago, IL is $73,834.00, according to ZipRecruiter salary data. Most workers in this role earn between $55,600.00 and $89,100.00 per year, depending on experience, location, and employer.

What is a branch operations manager?

Branch Operations Managers are professionals responsible for overseeing the daily operations of a branch office within an organization, such as a bank or retail business. Their duties include managing staff, ensuring compliance with company policies and regulations, improving operational efficiency, and enhancing customer service. They play a key role in implementing business strategies at the branch level and often serve as the primary point of contact between the branch and upper management. Successful Branch Operations Managers have strong leadership, organizational, and problem-solving skills.

What are the key skills and qualifications needed to thrive as a branch operations manager?

To thrive as a Branch Operations Manager, you need strong leadership, organizational, and financial management skills, typically supported by a bachelor's degree in business or a related field. Familiarity with branch management software, ERP systems, and knowledge of compliance regulations are commonly required, and certifications such as Six Sigma or PMP can be valuable. Excellent interpersonal skills, problem-solving abilities, and adaptability help you motivate teams and address operational challenges effectively. These competencies are essential for ensuring efficient branch performance, regulatory compliance, and a positive customer experience.

What are some common challenges faced by a branch operations manager, and how can they be addressed?

Branch Operations Managers often navigate challenges such as balancing staff workloads, maintaining regulatory compliance, and ensuring consistent customer service standards. Managing these demands requires strong organizational and communication skills, as well as the ability to adapt to changing policies or market conditions. Successful managers frequently implement regular training, foster an open feedback culture, and collaborate closely with both frontline staff and upper management to identify and resolve issues proactively.

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For Branch Operations Manager jobs in Chicago, IL, the most frequently searched job titles are:

What job categories do people searching Branch Operations Manager jobs in Chicago, IL look for?

The top searched job categories for Branch Operations Manager jobs in Chicago, IL are:

What cities near Chicago, IL are hiring for Branch Operations Manager jobs?

Cities near Chicago, IL with the most Branch Operations Manager job openings:

Branch Operations Manager jobs near you
Infographic showing various Branch Operations Manager job openings in Chicago, IL as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 12% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $73,834 per year, or $35.5 per hour.

Branch Operations Manager

Florida Tile, Inc.

Chicago, IL • On-site

Full-time

Posted 25 days ago

Job description

SUMMARY:
This position is responsible for the day to day operational functions and inventory management of the branch. The Branch Operations Manager (BOM) must ensure that customer service, inside sales, and sales support functions are provided at the highest level, all while maintaining 100% compliance with FTI policies, procedures, and guidelines. The BOM is responsible, with the Branch Manager, to ensure that the branch financial goals are met.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
  • Responsible for sales functions including: Developing, maintaining, and growing walk-in customer relationships and purchases, implement upselling (mix) and add-on selling techniques with all branch customers, and post sales follow up activities
  • Responsible for inventory management functions including: Cycle counts and results, Inventory accuracy and adjustments, full physical inventories, maintain warehouse stocking profile, returns to vendor, sample policy enforcement & write-offs, and discontinued inventory process.
  • Responsible for logistics functions including: Freight policy enforcement, processing freight payments, and freight cost control
  • Responsible for customer service including: Order entry & accuracy crosscheck, paperwork and processing, showroom and contractor area service, new part & account set up, invoicing, ensure pricing accuracy and rules are followed, and vendor credits.
  • Responsible for the warehouse including: Safety (acts as Branch Safety Program Coordinator to ensure that all company safety guidelines and measures are adhered to) and processing inbound and outbound shipments & returns.
  • Responsible for the maintenance of the OSHA files.
  • Responsible for purchasing functions including: Purchasing and receiving from NDC and non FTI vendors (including application of min/max philosophy to keep Branch Inventory Valuation within targeted range), branch transfers, and reviewing backorders.
  • Responsible for credit functions including: Enforcing company credit policies, processing customer credit applications, weekly collection calls, and on account payments.
  • Responsible for cash handling including: All cash receipts, daily bank deposits, and petty cash fund.
  • Responsible for Human Resource functions including: Weekly payroll reporting, forward HR info to direct reports, positive work environment, involved with hiring and interviewing process, and manage overtime needs and budget
  • Responsible for payment processing functions (SAP)
  • Additional duties as assigned

Miscellaneous Duties:
  • Review, and propose opportunities to improve, financial, and operational performance with Branch Manager
  • Maintain full knowledge and understanding of Florida Tile catalog of products and ancillary products offered by the company for selling, training, and customer resource purposes
  • Perform employee training including forklift training and SAP training
  • Perform warehouse and showroom duties as needed
  • Perform all other business functions as directed by Branch Manager
  • Additional duties as assigned

QUALIFICATIONS:
  • Must be proficient in Word, Outlook, and Excel
  • SAP experience a plus
  • Must be able to obtain complete knowledge of all Florida Tile products
  • Must be able to perform all functions in the warehouse when needed including, but not limited to, driving a forklift, loading and unloading trucks, operating a pallet jack, and lifting up to 50 pounds repetitively
  • Ability to meet deadlines and schedules with little supervision
  • Flooring or tile industry experience a plus
  • Associates degree or higher preferred
  • Operational and logistical experience is a plus

Equal Employment Opportunity
Florida Tile is committed to fostering a workplace built on fairness, respect, and equal opportunity. Employment decisions are based on qualifications, merit, and business needs. We value diversity and are committed to creating an inclusive environment for all employees regardless of age, race, color, marital status, sexual orientation, gender, religion, national origin, veteran status, disability, or any other protected status under applicable law.

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