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Branch Operations Manager Jobs in Hawaii (NOW HIRING)

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Branch Operations Manager information

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$40.5K

$74.5K

$118.4K

How much do branch operations manager jobs pay per year?

As of Aug 15, 2026, the average yearly pay for branch operations manager in Hawaii is $74,465.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,100.00 and $89,900.00 per year, depending on experience, location, and employer.

What is a branch operations manager?

Branch Operations Managers are professionals responsible for overseeing the daily operations of a branch office within an organization, such as a bank or retail business. Their duties include managing staff, ensuring compliance with company policies and regulations, improving operational efficiency, and enhancing customer service. They play a key role in implementing business strategies at the branch level and often serve as the primary point of contact between the branch and upper management. Successful Branch Operations Managers have strong leadership, organizational, and problem-solving skills.

What are the key skills and qualifications needed to thrive as a branch operations manager?

To thrive as a Branch Operations Manager, you need strong leadership, organizational, and financial management skills, typically supported by a bachelor's degree in business or a related field. Familiarity with branch management software, ERP systems, and knowledge of compliance regulations are commonly required, and certifications such as Six Sigma or PMP can be valuable. Excellent interpersonal skills, problem-solving abilities, and adaptability help you motivate teams and address operational challenges effectively. These competencies are essential for ensuring efficient branch performance, regulatory compliance, and a positive customer experience.

What are some common challenges faced by a branch operations manager, and how can they be addressed?

Branch Operations Managers often navigate challenges such as balancing staff workloads, maintaining regulatory compliance, and ensuring consistent customer service standards. Managing these demands requires strong organizational and communication skills, as well as the ability to adapt to changing policies or market conditions. Successful managers frequently implement regular training, foster an open feedback culture, and collaborate closely with both frontline staff and upper management to identify and resolve issues proactively.

What are popular job titles related to Branch Operations Manager jobs in Hawaii?

For Branch Operations Manager jobs in Hawaii, the most frequently searched job titles are:

What job categories do people searching Branch Operations Manager jobs in Hawaii look for?

The top searched job categories for Branch Operations Manager jobs in Hawaii are:

What cities in Hawaii are hiring for Branch Operations Manager jobs?

Cities in Hawaii with the most Branch Operations Manager job openings:

Branch Operations Manager jobs near you
Infographic showing various Branch Operations Manager job openings in Hawaii as of August 2026, with employment types broken down into 100% Full Time. Highlights an 94% In-person, and 6% Hybrid job distribution, with an average salary of $74,465 per year, or $35.8 per hour.

Branch Manager (Kaneohe)- Territorial Savings

Bank of Hope

Kaneohe, HI • On-site

Full-time

Re-posted 25 days ago

Bank Of Hope rating

8.1

Company rating: 8.1 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

65th of 171 rated banks

Job description

Sales & Business Development:
  • Develop and implement strategies to achieve individual and branch sales goals, including new business development, referrals, and account retention.
  • For select branches, generate mortgage loan volume to support branch sales goals and overall business growth.
  • Collaborate with team members to identify customer needs and recommend tailored financial solutions.
  • Build relationships with customers and the local community to promote the bank's products and services.
  • Conduct outreach activities, such as attending community events and networking, to drive branch growth and visibility.

Team Leadership & Development:
  • Lead, mentor, and coach branch employees, including operational and sales staff, to achieve performance goals.
  • Conduct regular team meetings to communicate branch objectives and align staff efforts.
  • Provide ongoing training and development opportunities to enhance employee skills and knowledge.
  • Maintain staffing needs, including recruiting, scheduling, and performance management.
  • Develop a strong relationship between all partners and the branch to deliver comprehensive banking.
  • Onboarding of all new employees along with the Operations Manager.

Customer Experience:
  • Ensure the delivery of exceptional customer service by maintaining high service standards and resolving escalated customer issues.
  • Promote a customer-focused culture by fostering strong relationships and addressing customer feedback.
  • Educate customers on bank products, services, and digital tools to enhance their banking experience.

Operational Oversight:
  • Oversee day-to-day branch operations, ensuring compliance with bank policies, procedures, and regulatory requirements.
  • Collaborate with the Operations Manager to ensure operational excellence, effective cash management, and smooth workflow execution.
  • Conduct regular audits and reviews to identify process improvements, mitigate risks, and maintain compliance with regulatory standards.

Compliance & Risk Management:
  • Ensure branch compliance with federal and state banking regulations, including BSA, CRA, and Fair Lending requirements.
  • Monitor and address operational risks, escalating issues as necessary to safeguard bank assets and customer information.
  • Maintain accurate records and documentation to support compliance and regulatory reporting requirements.

Job Qualifications/Requirements
Education/Credentials
  • Bachelor's degree in accounting, business administration, or related field or equivalent experience.
  • For select branches, the branch manager must hold an active NMLS and will have mortgage loan sales goals that contribute to business growth.

Prior Experience
  • Required: Minimum seven years of experience in banking and five years of experience in a management position.

Skills
  • English: Written and Verbal: Fluent
  • Required: Strong leadership, organizational, and problem-solving skills.
  • Required: Excellent communication and interpersonal skills, with the ability to mentor and support team members effectively.
  • Required: Proven ability to achieve sales goals and develop effective business strategies.
  • Required: Comprehensive knowledge of banking policies, regulations, and operational procedures.
  • Required: Proficiency with banking systems, digital platforms, and standard office software applications.
  • Additional Languages: Korean preferred

The salary range for this full-time position is $55,000.00 - $85,000.00 + bonus + sign on bonus + benefits
Salary ranges are determined based on qualifications, level, and location.
Exact compensation may vary based on your skills and experience.
Bank of Hope is an equal employment opportunity employer and does not discriminate on the basis of race, color, gender, religion, age, sexual orientation, genetic information, national or ethnic origin, disability, marital status, veteran status or any other basis protected by federal, state, or local law.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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