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Assistant Bank Manager Jobs in Hawaii (NOW HIRING)

Special projects as assigned by Branch / Regional Manager * Infrequently assist in resolving post-closing/funding problems * Communicate updates to DHIM Policies/ Procedures to office personnel

Universal Banker

Honolulu, HI · On-site

$19.50 - $24.50/hr

... * Assist customers with account openings, updates, and closings, ensuring compliance with bank ... Monitor and escalate any suspicious account activity or potential risks to management as needed.

Administrator Private Bank I

Honolulu, HI · On-site

$17.50 - $23.50/hr

Under the direction of the Manager and guidance of The Private Bank Service & Support Manager, this ... As a Bank of Hawaii employee, you ensure (or assist with ensuring) compliance with applicable laws ...

Universal Banker

Honolulu, HI · On-site

$19.50 - $24.50/hr

... * Assist customers with account openings, updates, and closings, ensuring compliance with bank ... Monitor and escalate any suspicious account activity or potential risks to management as needed.

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Assistant Bank Manager information

See Hawaii salary details

$9

$19

$28

How much do assistant bank manager jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for assistant bank manager in Hawaii is $19.68, according to ZipRecruiter salary data. Most workers in this role earn between $15.96 and $22.50 per hour, depending on experience, location, and employer.

What is an assistant bank manager?

Assistant Bank Managers support the branch manager in overseeing daily operations of a bank branch. Their responsibilities typically include supervising staff, ensuring excellent customer service, managing schedules, handling customer inquiries or complaints, and assisting with sales targets and regulatory compliance. They also help train new employees and may step in as acting manager when needed. This role requires strong leadership, problem-solving skills, and knowledge of banking products and procedures.

What is the difference between Assistant Bank Manager vs Branch Supervisor?

AspectAssistant Bank ManagerBranch Supervisor
ResponsibilitiesSupports branch operations, customer service, and staff managementOversees daily branch activities, staff supervision, and customer interactions
Required CredentialsTypically a bachelor's degree in finance or related field; banking certificationsSimilar educational background; banking certifications may be preferred
Work EnvironmentBank branches, collaborative team settingsBank branches, operational focus on daily activities
Usage in IndustryCommonly used for supporting managerial rolesOften used for supervisory roles overseeing branch operations

The main difference between an Assistant Bank Manager and a Branch Supervisor lies in their scope of responsibilities. The Assistant Bank Manager typically supports the branch manager and handles broader operational tasks, while the Branch Supervisor focuses more on daily supervision and staff oversight. Both roles require similar credentials and work in the same environment, but their focus areas differ slightly.

What are the key skills and qualifications needed to thrive as an assistant bank manager?

To thrive as an Assistant Bank Manager, you need expertise in banking operations, financial services, and customer relationship management, typically supported by a bachelor’s degree in finance or business. Familiarity with banking software, compliance systems, and sometimes certifications like Certified Financial Services Counselor (CFSC) are commonly required. Strong leadership, problem-solving, and interpersonal communication skills help you motivate teams and address client needs effectively. These skills are essential for ensuring branch efficiency, regulatory compliance, and delivering exceptional customer service.

What are some common challenges faced by assistant bank managers, and how are they typically addressed?

Assistant Bank Managers often face challenges such as balancing customer service expectations with regulatory compliance and managing a diverse team. They are responsible for resolving complex customer issues, meeting sales goals, and ensuring operational efficiency. Successful Assistant Bank Managers address these challenges by staying updated on banking regulations, fostering open communication within their teams, and leveraging strong problem-solving skills. Many banks provide ongoing training and mentorship to help Assistant Bank Managers navigate these responsibilities effectively.
What are popular job titles related to Assistant Bank Manager jobs in Hawaii? For Assistant Bank Manager jobs in Hawaii, the most frequently searched job titles are:
What job categories do people searching Assistant Bank Manager jobs in Hawaii look for? The top searched job categories for Assistant Bank Manager jobs in Hawaii are:
Infographic showing various Assistant Bank Manager job openings in Hawaii as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $40,943 per year, or $19.7 per hour.

Universal Banker Management Trainee - Branch Banking

Central Pacific Bank

Honolulu, HI • On-site

$43K - $60K/yr

Full-time

Posted 9 days ago


Central Pacific Bank rating

7.2

Company rating: 7.2 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

117th of 171 rated banks


Job description

Position Function:

Universal Banker Leadership Development Program positions combine the core sales, service, operational, and risk-management responsibilities of a Universal Banker with a structured development path toward future branch leadership role. Incumbents deliver an exceptional customer experience, build and retain customer relationships, identify customer banking needs, cross-sell appropriate products and services, and refer customers to business partners and specialists, as appropriate. They are responsible for meeting assigned operational, sales, service, referral, and risk-management goals while supporting the overall success of the branch.

Incumbents open consumer and business deposit products; accept and close secured and unsecured consumer and scored business loan and line of credit applications; and may be certified to accept and close home equity lines of credit and loans, as applicable. In addition to performing Universal Banker responsibilities, participants in this program complete formal training, on-the-job training, mentoring, coaching, developmental branch assignments, department rotations, and certification-based progression designed to prepare them for future Assistant Manager opportunities.

The program curriculum is generally designed to be completed within approximately 18 to 30 months, depending on the participant’s experience, demonstrated proficiency, performance, and available placement opportunities. Progression through Levels I, II, and III reflects increasing capability, independence, complexity of work, and leadership readiness.

Level I focuses on foundational teller, new account, service, and relationship-building skills. Level II expands into broader product knowledge, credit-related exposure, branch operations, and developmental leadership exposure. Level III emphasizes advanced operational capability, team leadership, branch balancing/open-close responsibilities, problem resolution, coaching support, and readiness for placement into an Assistant Manager role.

Performs all duties and interacts with internal and external customers in a manner that is expressly aligned with the Company's Core Values of approaching all actions with a “Voyaging Spirit” and being “Positively Ohana”. Exhibits core competencies that result in consistent delivery of positive Customer Interactions, Empowerment and Ownership and demonstrates key professional and performance skills such as Active Listening, effective Oral and Written Communication, Action and Solution Oriented and Thoroughness.

Primary Accountabilities:

Universal Banker I:

  • Open consumer deposit products and related services.
  • Profile customers and identify needs.
  • Cross-sell and refer to business partners.
  • Support customer retention and branch campaigns.
  • Complete core certifications and training.
  • Process routine transactions accurately and balance cash daily.
  • Learn holds, cautions, stop payments, cash buy/sell, and operating routines.
  • Demonstrate service excellence, compliance, and risk awareness.
  • Complete post-training assignments and proficiency checklists.
  • Work under close supervision.

Universal Banker II:

  • Open consumer and business deposit products.
  • Accept/close consumer loan and personal line applications; assist with scored business products.
  • Manage and deepen customer relationships.
  • Analyze basic financial information.
  • Meet assigned production and referral goals.
  • Perform a broader range of branch operational functions with increasing independence.
  • Support opening/closing, balancing, vault/cash dispenser activities, and issue resolution.
  • Participate in rotations and special assignments.
  • Provide on-the-job support to less experienced staff.
  • Demonstrate growing judgment and accountability.

Minimum Qualifications:

Education:

Universal Banker I and II:

  • High School Diploma or GED equivalency required.
  • Bachelor’s Degree from an accredited university, or equivalent relevant work experience preferred.

Experience:

Universal Banker I:

  • 1+ years of experience in demonstrated success in sales and customer service required.
  • 1+ years of Branch/bank operations experience required or completion of Teller & New Account Certification within 6 months of hire.

Universal Banker II:

  • 2+ years of experience in demonstrated success in sales and customer service required.
  • 2+ years of Branch/bank operations experience required.
  • 1+ years of experience explaining credit products and accepting/closing consumer and business loan applications required.
  • Demonstrated leadership potential and developmental coaching exposure

License/Certification:

Universal Banker I:

  • Registration with the Nationwide Mortgage Licensing System & Registry (NMLS) is required prior to performing any duties of a Mortgage Loan Originator (MLO), if applicable. Obtain within 6 months of hire, if applicable.
  • Notary Public commission and Medallion Stamp authorization obtain within required program timeframes.

Universal Banker II:

  • Registration with the Nationwide Mortgage Licensing System & Registry (NMLS) is required prior to performing any duties of a Mortgage Loan Originator (MLO), if applicable.
  • Notary Public commission and Medallion Stamp authorization obtain within required program timeframes.


Physical Requirements & Working Conditions:

  • Must be able to perform light physical work and to move or lift items including but not limited to boxes, files and papers up to 20 pounds unless otherwise as indicated.
  • Must be able to operate and proficiently use standard office equipment, including phone, copier, personal computer and/or other work related mechanical or electronic devices and applications.
  • Must be able to clearly communicate verbally and in writing with all internal and external customers. Must also be able to hear sufficiently to engage in daily discussions and interactions.
  • Must be able to read and understand bank-related documents.
  • Must be able to work in a conventional office setting, involving sitting at a desk or workstation for long periods of time. Must also be able to adapt to different work environments as needed to perform the job.


We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.


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