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First Bank Banking Jobs in Hawaii (NOW HIRING)

First Hawaiian, Inc.

Business Banking Officer

Honolulu, HI · On-site

$47K - $84K/yr

In this role, the Business Banking Officer proactively pursues Sales within the Small Business Segment by working with existing and forming connections with potential new Small Business client's to ...

First Hawaiian, Inc.

Business Banking Officer

Honolulu, HI · On-site

$47K - $84K/yr

In this role, the Business Banking Officer proactively pursues Sales within the Small Business Segment by working with existing and forming connections with potential new Small Business client's to ...

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First Bank Banking information

What does a First Bank Banking professional do?

A First Bank Banking professional assists customers with a range of financial services, including opening and managing accounts, processing transactions, and providing information about loans, mortgages, and other banking products. They ensure customers receive high-quality service, help resolve any account issues, and maintain compliance with banking regulations. These professionals may also advise clients on financial solutions to meet their needs and support the bank's sales and growth objectives.

What are the key skills and qualifications needed to thrive as a First Bank Banking professional?

To thrive as a First Bank Banking professional, you need strong financial acumen, attention to detail, and a background in finance, business administration, or a related field. Familiarity with core banking software, digital transaction systems, and relevant certifications such as CIBN or ACCA is highly valuable. Exceptional customer service, communication, and problem-solving skills help you build client trust and resolve issues efficiently. These capabilities are crucial for delivering reliable financial services, ensuring compliance, and fostering strong client relationships in a competitive banking environment.

What are some common challenges faced by new employees in a First Bank Banking role and how can they be overcome?

New employees at First Bank often encounter challenges such as quickly learning a wide variety of banking products, adapting to strict regulatory compliance requirements, and building rapport with customers. To overcome these challenges, it’s helpful to actively participate in bank-provided training sessions, seek advice from experienced colleagues, and regularly review compliance guidelines. Additionally, developing strong communication skills and being proactive in asking questions can help new hires feel more confident and effective in their roles.

What is the difference between First Bank Banking vs Customer Service Representative?

AspectFirst Bank BankingCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may require banking certificationsHigh school diploma or equivalent; customer service experience preferred
Work EnvironmentBank branches, offices, and online platformsBank branches, call centers, retail locations
Employer & Industry UsageFinancial institutions, banking industryRetail banking, financial services
Common Search & ComparisonRoles involving banking operations and customer interactionFrontline customer support in banking

First Bank Banking roles typically involve financial transactions, account management, and banking operations, often requiring specific certifications. Customer Service Representatives focus on assisting customers with inquiries and account issues, working directly with clients in branch or call center settings. While both roles serve banking customers, First Bank Banking positions are more specialized in banking services, whereas Customer Service Representatives emphasize customer support and communication skills.

What are popular job titles related to First Bank Banking jobs in Hawaii?

For First Bank Banking jobs in Hawaii, the most frequently searched job titles are:

What job categories do people searching First Bank Banking jobs in Hawaii look for?

The top searched job categories for First Bank Banking jobs in Hawaii are:

What cities in Hawaii are hiring for First Bank Banking jobs?

Cities in Hawaii with the most First Bank Banking job openings:

First Bank Banking jobs near you

Banking Consultant (Waikiki)

First Hawaiian, Inc.

Honolulu, HI • On-site

$21.50 - $25.50/hr

Full-time

Posted 11 days ago

First Hawaiian Bank rating

8.2

Company rating: 8.2 out of 10

Based on 15 frontline employees who took The Breakroom Quiz

51st of 171 rated banks

Job description

First Hawaiian Bank is currently seeking a collaborative, customer-focused, goals-oriented Banking Consultant to join our Waikiki Branch. In this role, you will be responsible for delivering an exceptional in-branch customer service experience by proactively engaging with customers to identify needs, demonstrating our digital banking options, fulfilling customers' day-to-day transactional needs, as well as advising customers on the full range of financial products and services available to suit their financial needs. You will also identify referral opportunities to a subject matter expert or appropriate relationship banker.

Compensation

Pay range is $21.50-$25.50/hour, commensurate with experience; plus sales incentives. 

Work Schedule

Monday - Friday 8:00AM - 4:30PM (hours may vary)

Required Qualifications 

  • Associate's degree in a business-related field, equivalent work experience; or 

  • High school diploma or equivalent and2years' experience in a sales and service environment required. 

  • 2years of experience in cash handling required. 

  • 2years of experience in customer service, referrals and sales required. 

  • Professional level bilingual capability in English and Japanese in reading, writing, and speaking preferred. 
     

  • Retail / branch banking experience in operations and sales or similar experience within the financial services industry preferred. 

  • Extensive knowledge of banking/financial products and services, and ability to comprehend and grasp finance and credit concepts preferred. 

  • Must project a welcoming presence when interacting with customers. 

  • Strong verbal, written, and interpersonal communication skills. 

  • Must be digitally savvy, confident and well-versed on the use of digital banking technology to fulfill routine day-to-day needs. 

  • Detail oriented with excellent follow-through. 

  • Agile and resourceful as it relates to working in a fast-paced changing environment. 

  • Upbeat and positive, growth mindset, and quick learner. 

  • Ability to work both independently and as part of a larger team. 

  • Ability to handle confidential matters judiciously. 

  • Japanese speaking preferred.

In this role, you will be responsible for delivering an exceptional in-branch customer service experience by proactively engaging with customers to identify needs, demonstrating our digital banking options, fulfilling customers' day-to-day transactional needs, as well as advising customers on the full range of financial products and services available to suit their financial needs. You will also identify referral opportunities to a subject matter expert or appropriate relationship banker.

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