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Branch Operations Manager Jobs in Hawaii (NOW HIRING)

Hope Bank

Operations Manager

Honolulu, HI · On-site

$50K - $70K/yr

The Operations Manager collaborates with the Branch Manager to achieve branch goals and fosters a professional and customer-focused environment. Operational Oversight: * Oversee all operational ...

Territorial Savings

Operations Manager

Honolulu, HI · On-site

$50K - $70K/yr

The Operations Manager collaborates with the Branch Manager to achieve branch goals and fosters a professional and customer-focused environment. Operational Oversight: * Oversee all operational ...

Bank-of-Hop

Operations Manager

Honolulu, HI · On-site

$50K - $70K/yr

The Operations Manager collaborates with the Branch Manager to achieve branch goals and fosters a professional and customer-focused environment. Operational Oversight: * Oversee all operational ...

Bank of Hope

Operations Manager

Honolulu, HI · On-site

$50K - $70K/yr

The Operations Manager collaborates with the Branch Manager to achieve branch goals and fosters a professional and customer-focused environment. Operational Oversight: * Oversee all operational ...

TSB

Operations Manager

Honolulu, HI · On-site

$50K - $70K/yr

The Operations Manager collaborates with the Branch Manager to achieve branch goals and fosters a professional and customer-focused environment. Operational Oversight: * Oversee all operational ...

TSB

Branch Manager

Kailua, HI · On-site

$65K - $85K/yr

This role oversees all branch activities, including sales, operations, compliance, and employee development. The Branch Manager is responsible for building strong customer relationships and driving ...

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Branch Operations Manager information

See Hawaii salary details

$40.5K

$74.5K

$118.4K

How much do branch operations manager jobs pay per year?

As of Sep 14, 2026, the average yearly pay for branch operations manager in Hawaii is $74,465.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,100.00 and $89,900.00 per year, depending on experience, location, and employer.

What is a branch operations manager?

Branch Operations Managers are professionals responsible for overseeing the daily operations of a branch office within an organization, such as a bank or retail business. Their duties include managing staff, ensuring compliance with company policies and regulations, improving operational efficiency, and enhancing customer service. They play a key role in implementing business strategies at the branch level and often serve as the primary point of contact between the branch and upper management. Successful Branch Operations Managers have strong leadership, organizational, and problem-solving skills.

What are the key skills and qualifications needed to thrive as a branch operations manager?

To thrive as a Branch Operations Manager, you need strong leadership, organizational, and financial management skills, typically supported by a bachelor's degree in business or a related field. Familiarity with branch management software, ERP systems, and knowledge of compliance regulations are commonly required, and certifications such as Six Sigma or PMP can be valuable. Excellent interpersonal skills, problem-solving abilities, and adaptability help you motivate teams and address operational challenges effectively. These competencies are essential for ensuring efficient branch performance, regulatory compliance, and a positive customer experience.

What are some common challenges faced by a branch operations manager, and how can they be addressed?

Branch Operations Managers often navigate challenges such as balancing staff workloads, maintaining regulatory compliance, and ensuring consistent customer service standards. Managing these demands requires strong organizational and communication skills, as well as the ability to adapt to changing policies or market conditions. Successful managers frequently implement regular training, foster an open feedback culture, and collaborate closely with both frontline staff and upper management to identify and resolve issues proactively.

What are popular job titles related to Branch Operations Manager jobs in Hawaii?

For Branch Operations Manager jobs in Hawaii, the most frequently searched job titles are:

What job categories do people searching Branch Operations Manager jobs in Hawaii look for?

The top searched job categories for Branch Operations Manager jobs in Hawaii are:

What cities in Hawaii are hiring for Branch Operations Manager jobs?

Cities in Hawaii with the most Branch Operations Manager job openings:

Branch Operations Manager jobs near you
Infographic showing various Branch Operations Manager job openings in Hawaii as of August 2026, with employment types broken down into 100% Full Time. Highlights an 94% In-person, and 6% Hybrid job distribution, with an average salary of $74,465 per year, or $35.8 per hour.

Branch Operations Manager

Honolulu, HI • On-site

First Hawaiian, Inc.
Commercial Banking • 1 - 5K employees
Learn more about First Hawaiian, Inc.external

$75K - $105K/yr

Full-time

Posted 18 days ago

First Hawaiian Bank rating

8.2

Company rating: 8.2 out of 10

Based on 15 frontline employees who took The Breakroom Quiz

Job description

First Hawaiian Bank is seeking an experienced, forward thinking, Branch Operations Manager to join the Service Delivery team.  The Branch Operations Manager leads branch operational support and escalation processes and is accountable for day-to-day branch execution. The role is also responsible for ensuring branches consistently execute operational standards while delivering strong customer service and achieving performance objectives. Additionally, you will be asked to provide operational oversight of Branch Call Support, monitor branch performance, lead escalation management and service recovery efforts, coordinate branch communications, and drive execution of operational priorities across the branch network.

The salary range for the role is $75,000-$105,000/year; commensurate with experience.

The Ideal Candidate Will Have:

  • Bachelor's Degree in Finance, Business Administration, or related field, or equivalent financial industry experience
  • Master's Degree in Business Administration
  • Experience leading operational teams and supporting multi-location branch networks. 
  • Experience utilizing operational dashboards, scorecards, and performance metrics to drive results.
  • 5+ years of progressive management experience in branch banking, retail banking operations, service delivery, or related operations.
  • Strong knowledge of retail banking operations and branch processes. 
  • Experience monitoring and managing operational performance metrics and service delivery standards. 
  • Experience leading operational issue resolution and escalation management. 
  • Strong understanding of business continuity and service recovery practices. 
  • Ability to collaborate effectively across branch, operations, risk, compliance, and support functions. 
  • Experience communicating operational priorities and initiatives across a distributed branch network.

Leads branch operational support and escalation processes and is accountable for day-to-day branch execution. Responsible for ensuring branches consistently execute operational standards while delivering strong customer service and achieving performance objectives. Provides operational oversight of Branch Call Support, monitors branch performance, leads escalation management and service recovery efforts, coordinates branch communications, and drives execution of operational priorities across the branch network.

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