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Branch Operations Manager Jobs in Colorado (NOW HIRING)

RIO GRANDE CO

Operations Coordinator

Denver, CO · On-site

$27 - $30/hr

Divisional Operations Manager Position Summary The Branch Operations Coordinator is responsible for supporting the safe, accurate, and efficient flow of daily branch operations at the Fort Collins ...

Daikin

BRANCH MANAGER

Denver, CO

Leads branch operations teams to achieve strategic goals related to revenue generation, profit ... Manage and oversee the day-to-day operations of the branch including staffing and ensure successful ...

Daikin

BRANCH MANAGER

Denver, CO

Leads branch operations teams to achieve strategic goals related to revenue generation, profit ... Manage and oversee the day-to-day operations of the branch including staffing and ensure successful ...

Daikin

BRANCH MANAGER

Denver, CO · On-site

Leads branch operations teams to achieve strategic goals related to revenue generation, profit ... Manage and oversee the day-to-day operations of the branch including staffing and ensure successful ...

Ritchie Bros.

Branch Operations Assistant

Commerce City, CO · On-site

$21.19 - $26.48/hr

The Branch Operations Assistant addresses all customer and branch inquiries under the direction of the Branch Supervisor and assigned Branch Manager including all clerical duties needed in the office ...

GreenEarth

Branch Manager

Fort Collins, CO

$90K - $115K/yr

The Branch Manager works closely with operations, sales, and administrative teams to ensure alignment across all functions of the business. This leader is accountable for financial planning ...

PriorityOne Group

Branch Manager

Centennial, CO · On-site

Learn more about us at Position Summary The Branch Manager is responsible for leading daily branch operations, driving operational efficiency, supporting revenue growth, managing financial ...

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Branch Operations Manager information

See Colorado salary details

$41K

$75.4K

$119.9K

How much do branch operations manager jobs pay per year?

As of Aug 5, 2026, the average yearly pay for branch operations manager in Colorado is $75,365.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,800.00 and $91,000.00 per year, depending on experience, location, and employer.

What is a branch operations manager?

Branch Operations Managers are professionals responsible for overseeing the daily operations of a branch office within an organization, such as a bank or retail business. Their duties include managing staff, ensuring compliance with company policies and regulations, improving operational efficiency, and enhancing customer service. They play a key role in implementing business strategies at the branch level and often serve as the primary point of contact between the branch and upper management. Successful Branch Operations Managers have strong leadership, organizational, and problem-solving skills.

What are the key skills and qualifications needed to thrive as a branch operations manager?

To thrive as a Branch Operations Manager, you need strong leadership, organizational, and financial management skills, typically supported by a bachelor's degree in business or a related field. Familiarity with branch management software, ERP systems, and knowledge of compliance regulations are commonly required, and certifications such as Six Sigma or PMP can be valuable. Excellent interpersonal skills, problem-solving abilities, and adaptability help you motivate teams and address operational challenges effectively. These competencies are essential for ensuring efficient branch performance, regulatory compliance, and a positive customer experience.

What are some common challenges faced by a branch operations manager, and how can they be addressed?

Branch Operations Managers often navigate challenges such as balancing staff workloads, maintaining regulatory compliance, and ensuring consistent customer service standards. Managing these demands requires strong organizational and communication skills, as well as the ability to adapt to changing policies or market conditions. Successful managers frequently implement regular training, foster an open feedback culture, and collaborate closely with both frontline staff and upper management to identify and resolve issues proactively.
What are popular job titles related to Branch Operations Manager jobs in Colorado? For Branch Operations Manager jobs in Colorado, the most frequently searched job titles are:
What job categories do people searching Branch Operations Manager jobs in Colorado look for? The top searched job categories for Branch Operations Manager jobs in Colorado are:
What cities in Colorado are hiring for Branch Operations Manager jobs? Cities in Colorado with the most Branch Operations Manager job openings:
Branch Operations Manager jobs near you
Infographic showing various Branch Operations Manager job openings in Colorado as of July 2026, with employment types broken down into 87% Full Time, 11% Part Time, 1% Temporary, and 1% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $75,365 per year, or $36.2 per hour.

Branch Operations Manager

CrossCountry Mortgage

Greenwood Village, CO • On-site

Full-time

Medical, Dental, Vision, Retirement

Re-posted 24 days ago

CrossCountry Mortgage rating

7.4

Company rating: 7.4 out of 10

Based on 27 frontline employees who took The Breakroom Quiz

Job description

CrossCountry Mortgage (CCM) is the nation's number one distributed retail mortgage lender with more than 9,000 employees operating over 700 branches and servicing loans across all 50 states, D.C. and Puerto Rico. Our company has been recognized ten times on the Inc. 5000 list of America's fastest-growing private businesses and has received many awards for our standout culture.
A culture where you can grow! CCM has created an exceptional culture driving employee engagement, exceeding employee expectations, and directly impacting company success. At our core, our entrepreneurial spirit empowers every employee to be who they are to help us move forward together. You'll get unwavering support from all departments and total transparency from the top down.
CCM offers eligible employees a competitive compensation plan and a robust benefits package, including medical, dental, vision, as well as a 401K. We also offer company-provided short-term disability, an employee assistance program, and a wellness program.
Position Overview:
The Operations Manager is responsible for designing, scaling, and leading the operational infrastructure that supports consistent, predictable, and high-quality loan delivery from initial contact through post-closing client support. This role begins as a working manager, gaining a comprehensive understanding of each stage of the file flow and identifying opportunities for improvement. This role transitions into leading the teams responsible for key operational functions, including pre-approval, loan partners, customer experience, documentation, and process optimization. The Operations Manager drives operational innovation by improving cross-functional collaboration, elevating team performance, and ensuring a consistently exceptional client experience.
Job Responsibilities:
  • Coordinate with the Marketing division to ensure all leads from multiple sources are captured in a centralized system.
  • Scale and optimize the CRM to support high-volume, multi-market, multi-channel lead workflows with consistent, high-touch partner communication.
  • Build and maintain automated lead-nurturing workflows that ensure timely, accurate follow-up and support a pipeline of 400+ monthly leads.
  • Ensure pre-approval capacity scales ahead of sales volume through workload planning and process optimization.
  • Create standard file reviews, documentation workflows, and TBD approval protocols.
  • Reduce turnaround time to under 48 hours.
  • Improve file readiness and clean hand-off standards.
  • Manage pipeline flow, milestones, contract due dates, and proactive communication.
  • Protect file quality, deadline integrity, and client trust.
  • Develop a processing workflow that scales effectively at 100, 300, and 800 files per year.
  • Oversee survey processes, client gifting touchpoints, follow-up timing, and annual review workflows.
  • Maintain a five-star rating of 90% or higher across all channels.
  • Build a repeatable, automated retention process to replace reactive follow-up.
  • Implement standard operating procedures (SOPs), checklists, and training tools.
  • Partner with the Project Manager to lead operational improvement initiatives.
  • Support scalability for a multi-LO, multi-market, multi-channel team.
  • Manage staffing plans and capacity forecasting as loan volume scales.
  • Train new team members using documented systems and processes.
  • Establish role clarity, accountability metrics, and performance standards.

Qualifications and Skills:
  • 5+ years of experience in mortgage operations (e.g., Loan Partner, Processor, Operations Lead, or comparable roles).
  • Experience structuring, managing, and delivering mortgage loans.
  • Experience coordinating workflows across pre-approval, processing, and contract-to-close pipelines.
  • Commitment to building systems, resolving operational breakdowns, and supporting team development.
  • Excellent communication and leadership skills.
  • Excellent systems-thinking and process-design skills, demonstrated through building scalable, repeatable workflows.

This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position.
CrossCountry Mortgage, LLC offers MORE than a job, we offer a career. Apply now to begin your path to success! careersatccm.com
CrossCountry Mortgage, LLC strives to provide employees with a robust benefit package: https://mycrosscountrybenefits.com
California residents: Please see CrossCountry's privacy statement for information about how CrossCountry collects and uses personal information about California applicants.
CrossCountry Mortgage supports equal employment opportunity in hiring, development and advancement for all qualified persons without regard to race, color, religion, religious creed, national origin, age, physical or mental disability, ancestry, marital status, uniformed service, covered veteran status, citizenship status, sex (including pregnancy, childbirth, and related medical conditions, and lactation), sexual orientation, gender identity, gender expression, transgender status, domestic violence victim status (where applicable), protected hair style or texture, genetic information (testing or characteristics), or any other protected status of an individual or because of the individual's association with a member of a protected group or any other characteristic protected by federal, state, or local law ("Protected Characteristics"). The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities and talent that our employees invest in their work represents a significant part of not only our culture, but our reputation. The Company is committed to fostering, cultivating and preserving a culture that welcomes diversity and inclusion.
CrossCountry Mortgage, LLC (NMLS3029) is an FHA Approved Lending Institution and is not acting on behalf of or at the direction of HUD/FHA or the Federal government. To verify licensing, please visit www.NMLSConsumerAccess.org

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