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Bpo Associate Jobs (NOW HIRING)

ADP

BPO District Manager

Stamford, CT · On-site

In addition to cloud-based HR solutions, strategically cross-sell with other ADP associates by putting the spotlight on ADP's shiny, new products, and solutions. Wait... there's more! Collaborate ...

MCI Careers

Contact CenterRecruiter

Addison, TX

Associates Degree, Certification or Equivalent Combination of Training and Experience * 1+ years of experience in recruitment, preferably in a BPO or high-volume environment. * Strong sourcing ...

ADP

BPO District Manager

Maitland, FL

In addition to cloud-based HR solutions, strategically cross-sell with other ADP associates by putting the spotlight on ADP's shiny, new products, and solutions. Wait... there's more! Collaborate ...

MCI Careers

Contact CenterRecruiter

Wichita, KS

Associates Degree, Certification or Equivalent Combination of Training and Experience * 1+ years of experience in recruitment, preferably in a BPO or high-volume environment. * Strong sourcing ...

MCI Careers

Contact CenterRecruiter

Killeen, TX

Associates Degree, Certification or Equivalent Combination of Training and Experience * 1+ years of experience in recruitment, preferably in a BPO or high-volume environment. * Strong sourcing ...

MCI Careers

Contact CenterRecruiter

Mesilla, NM

Associates Degree, Certification or Equivalent Combination of Training and Experience * 1+ years of experience in recruitment, preferably in a BPO or high-volume environment. * Strong sourcing ...

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How much do bpo associate jobs pay per hour?

As of Jun 1, 2026, the average hourly pay for bpo associate in the United States is $19.87, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $20.67 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a BPO Associate, and why are they important?

To thrive as a BPO Associate, you need strong communication skills, problem-solving abilities, and proficiency in English, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and standard office applications is typically required. Active listening, patience, and adaptability help you manage diverse customer interactions and deliver quality service. These skills and qualities are essential to ensure customer satisfaction, efficient issue resolution, and effective teamwork in a fast-paced environment.

What are some common challenges BPO Associates face when handling customer queries, and how can they overcome them?

BPO Associates often encounter challenges such as managing high call volumes, dealing with difficult or irate customers, and adapting to rapidly changing client requirements. To overcome these challenges, associates can develop strong communication and active listening skills, stay updated with product or service knowledge, and practice patience and empathy. Most organizations also provide regular training and support, and encourage collaboration within teams to share solutions and best practices, making it easier to handle complex situations confidently.

What are BPO Associates?

BPO Associates are professionals who work in Business Process Outsourcing (BPO) companies, providing support services such as customer service, technical support, data entry, or back-office processing for client organizations. Their primary role is to handle tasks that client companies delegate to the BPO firm, often through phone, email, or chat. BPO Associates are trained to follow specific protocols, resolve customer queries, and ensure quality service delivery. The position requires good communication skills, adaptability, and the ability to work in a fast-paced environment.

What is the difference between Bpo Associate vs Customer Service Representative?

AspectBpo AssociateCustomer Service Representative
CredentialsHigh school diploma or equivalent, basic communication skillsHigh school diploma or equivalent, good communication skills
Work EnvironmentCall centers, office settings, remote optionsCall centers, retail, office settings
Industry UsagePrimarily in BPO/outsourcing companiesVarious industries including retail, telecom, banking
Job FocusHandling customer inquiries, data entry, supportAssisting customers, resolving issues, sales

The main difference between a Bpo Associate and a Customer Service Representative lies in their typical work environment and industry focus. Bpo Associates usually work in outsourcing call centers handling support and data tasks, while Customer Service Representatives work across various industries assisting customers directly. Both roles require similar credentials and focus on customer interaction, but their specific job functions and settings differ.

What cities are hiring for Bpo Associate jobs? Cities with the most Bpo Associate job openings:
What are the most commonly searched types of Bpo jobs? The most popular types of Bpo jobs are:
What states have the most Bpo Associate jobs? States with the most job openings for Bpo Associate jobs include:
Bpo Associate jobs near you
BPO District Manager

BPO District Manager

ADP

Stamford, CT • On-site

Full-time

PTO

Posted 11 days ago

Job description

ADP is hiring a Major Account Business Process Outsourcing Sales Representative.
Thanks for clicking! Let us tell you some more...
  • Are you high-reaching and unstoppable, with a can't-stop-won't-stop attitude and an urge to persevere until you get the job done?
  • Is your desire to learn and grow insatiable?
  • Most importantly, do you love people and thrive in a fast-paced, team environment?

Well, then you might be just the person we're looking for!
Designing a better way to work starts with our own sales teams. Every day, our sales teams gain clients' and prospects' trust and establish long-term partnerships. In this role, you are a product specialist, working with partners to cultivate new business opportunities by providing high-level human capital management solutions. You will help identify the right targets in each partner's territory; create and execute on a business plan; build and execute campaigns to gain access to prospects; and conduct the research necessary to understand the external market, the industry, and the company level initiatives.
Your ability to partner effectively, manage a complex sales process, and use your high level of business acumen to connect our solutions to our clients' business outcomes will define your success and lead you to ADP's Presidents Club. At ADP, you can grow your own business while still having the support of exceptional sales leadership, continual sales training, advancement opportunities, and industry-leading compensation, benefits, and rewards.
Does this sound like you?
  • Fearless. Do you embrace opportunities and challenge the status quo?
  • Go-Getter and Self-Starter. Have a high-reaching and unstoppable can't-stop-won't-stop attitude and an urge to persevere until you get it right?
  • Trusted Advisor. Do you live with integrity and deliver on promises...every time?
  • Passionate Advocate. Do you strengthen relationships and build advocacy while delivering measurable results?

WHAT YOU'LL DO: Responsibilities
Drive Our Business Forward
  • Overlay Major Account Sales Representatives within a geographic territory to close sales, win business, and reach sales goals.

Turn Prospects into Loyal Clients and Raving Fans
  • Implement a top-down sales strategy targeting Presidents, CEOs, CFOs, and Owners to build a network with C-level executives. Now that's what we call networking.

Deepen Relationships Across the ADP Family
  • In addition to cloud-based HR solutions, strategically cross-sell with other ADP associates by putting the spotlight on ADP's shiny, new products, and solutions. Wait... there's more!

Collaborate Daily
  • Serve as a trusted advisor to your clients.
  • Develop and maintain relationships with other internal groups within the territory. #WorkSmarter

EXPERIENCE YOU'LL NEED: Required Qualifications
  • Bachelor's Degree
  • 5+ years of quota carrying, outside business-to-business sales experience
  • An impressive track record of closing sales, winning clients, and managing a territory, as well as stellar presentation skills to C-suite level executives
  • Track record of over-achieving quota while managing a complex sales process
  • Ability to work in a fast-paced, team environment
  • Demonstration of successful internal and external partnership in past sales roles

BONUS POINTS FOR THESE: Preferred Qualifications
  • Master's Degree or higher
  • 5-10 years of relevant experience in HCM, technology, business equipment, finance, accounting or software sales
  • Ability to leverage social media to promote thought leadership ideas and drive business development opportunities in your local market
  • Established network
  • Strong business acumen
  • Thrives under pressure

YOU'LL LOVE WORKING HERE BECAUSE YOU CAN:
  • Make your mark. We want you to challenge things and are open to fresh ideas.
  • Stay ahead of the curve. An agile, fast-paced environment means plenty of opportunities to progress.
  • Find meaning. Feel good as you do work that accelerates progress for employees in organizations all over the world.
  • Become a certified smarty pants. Ongoing training and development opportunities for even the most insatiable learner.
  • Be your healthiest. Best-in-class benefits that start on Day 1, because healthy associates are happy ones.
  • Balance work and personal time like a boss. Resources and flexibility to more easily integrate your work and your life.
  • Get paid to pay it forward. Company-paid time off to volunteer for causes you care about.

If you've made it down this far, we have to ask: What are you waiting for? Apply now!
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About ADP

Sourced by ZipRecruiter

We're designing a better way to work, so you can achieve what you're working for. Consistently named one of the 'Most Admired Companies' by FORTUNE® Magazine, and recognized by DiversityInc® as one of the 'Top 50 Companies for Diversity,' ADP works with more than 740,000 organizations across the globe to help their people work smarter, embrace new challenges, and unleash their talent. "Always Designing for People" means we're creating platforms that will transform how great work gets done, so together we can unlock a world of opportunity.

Industry

Recruiting and staffing services

Company size

10,000+ Employees

Headquarters location

Roseland, NJ, US

Year founded

1949

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