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Bpo Associate Jobs (NOW HIRING)

ADP

BPO District Manager

Melville, NY · On-site

In addition to cloud-based HR solutions, strategically cross-sell with other ADP associates by putting the spotlight on ADP's shiny, new products, and solutions. Wait... there's more! Collaborate ...

ADP

BPO District Manager

Tempe, AZ · On-site

In addition to cloud-based HR solutions, strategically cross-sell with other ADP associates by putting the spotlight on ADP's shiny, new products, and solutions. Wait... there's more! Collaborate ...

Sagility LLC

Provisioning Associate

Concord, NC

Provisioning Associate The User Provisioning Assistant will be working directly with Operations ... BPO experience is a plus Project Management skills are a plus Location: Work@Home USAUnited States ...

Sagility

Provisioning Associate

Concord, NC · On-site

Provisioning Associate The User Provisioning Assistant will be working directly with Operations ... BPO experience is a plus Project Management skills are a plus Location: Work@Home USAUnited States ...

Sagility LLC

Provisioning Associate

Provisioning Associate The User Provisioning Assistant will be working directly with Operations ... BPO experience is a plus • Project Management skills are a plus Location: Work@Home USAUnited ...

ADP

BPO District Manager

Bloomington, MN · On-site

In addition to cloud-based HR solutions, strategically cross-sell with other ADP associates by putting the spotlight on ADP's shiny, new products, and solutions. Wait... there's more! Collaborate ...

Fairygodboss

BPO District Manager

San Diego, CA · On-site

$66.10 - $143.10/hr

In addition to cloud‑based HR solutions, strategically cross‑sell with other ADP associates by putting the spotlight on ADP's products and solutions. * Serve as a trusted advisor to your clients.

ADP

BPO District Manager

Tampa, FL · On-site

In addition to cloud-based HR solutions, strategically cross-sell with other ADP associates by putting the spotlight on ADP's shiny, new products, and solutions. Wait... there's more! Collaborate ...

ADP

BPO District Manager

Bloomington, MN · On-site

In addition to cloud-based HR solutions, strategically cross-sell with other ADP associates by putting the spotlight on ADP's shiny, new products, and solutions. Wait... there's more! Collaborate ...

ADP

BPO District Manager

Melville, NY

In addition to cloud-based HR solutions, strategically cross-sell with other ADP associates by putting the spotlight on ADP's shiny, new products, and solutions. Wait... there's more! Collaborate ...

Curri

Strategy & Operations Associate, Driver Quality

$70K - $100K/yr

Curri is seeking a Strategy & Operations Associate, Driver Quality to own the execution of the ... Manage Curri's external BPO team day to day, building and maintaining SOPs, leading training, and ...

ADP

BPO District Manager

Tempe, AZ · On-site

In addition to cloud-based HR solutions, strategically cross-sell with other ADP associates by putting the spotlight on ADP's shiny, new products, and solutions. Wait... there's more! Collaborate ...

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How much do bpo associate jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for bpo associate in the United States is $19.87, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $20.67 per hour, depending on experience, location, and employer.

What is a BPO associate?

BPO Associates are professionals who work in Business Process Outsourcing (BPO) companies, providing support services such as customer service, technical support, data entry, or back-office processing for client organizations. Their primary role is to handle tasks that client companies delegate to the BPO firm, often through phone, email, or chat. BPO Associates are trained to follow specific protocols, resolve customer queries, and ensure quality service delivery. The position requires good communication skills, adaptability, and the ability to work in a fast-paced environment.

What are the key skills and qualifications needed to thrive as a BPO associate?

To thrive as a BPO Associate, you need strong communication skills, problem-solving abilities, and proficiency in English, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and standard office applications is typically required. Active listening, patience, and adaptability help you manage diverse customer interactions and deliver quality service. These skills and qualities are essential to ensure customer satisfaction, efficient issue resolution, and effective teamwork in a fast-paced environment.

What are some common challenges BPO associates face when handling customer queries, and how can they overcome them?

BPO Associates often encounter challenges such as managing high call volumes, dealing with difficult or irate customers, and adapting to rapidly changing client requirements. To overcome these challenges, associates can develop strong communication and active listening skills, stay updated with product or service knowledge, and practice patience and empathy. Most organizations also provide regular training and support, and encourage collaboration within teams to share solutions and best practices, making it easier to handle complex situations confidently.

What is the difference between Bpo Associate vs Customer Service Representative?

AspectBpo AssociateCustomer Service Representative
CredentialsHigh school diploma or equivalent, basic communication skillsHigh school diploma or equivalent, good communication skills
Work EnvironmentCall centers, office settings, remote optionsCall centers, retail, office settings
Industry UsagePrimarily in BPO/outsourcing companiesVarious industries including retail, telecom, banking
Job FocusHandling customer inquiries, data entry, supportAssisting customers, resolving issues, sales

The main difference between a Bpo Associate and a Customer Service Representative lies in their typical work environment and industry focus. Bpo Associates usually work in outsourcing call centers handling support and data tasks, while Customer Service Representatives work across various industries assisting customers directly. Both roles require similar credentials and focus on customer interaction, but their specific job functions and settings differ.

What cities are hiring for Bpo Associate jobs?

Cities with the most Bpo Associate job openings:

What are the most commonly searched types of Bpo jobs?

The most popular types of Bpo jobs are:

What states have the most Bpo Associate jobs?

States with the most job openings for Bpo Associate jobs include:

Bpo Associate jobs near you

Senior Associate/Associate Manager, Trade Operations (LH-BPO)

SS&C Technologies

West Palm Beach, FL • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 10 days ago

SS&C Technologies rating

7.7

Company rating: 7.7 out of 10

Based on 38 frontline employees who took The Breakroom Quiz

149th of 246 rated software companies

Job description

As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.
Job Description
Senior Associate/Associate Manager, Trade Operations
Location: Palm Beach Gardens, FL | Hybrid
About the Role
As an Entry-Level Associate, Trade Operations, you will support the day-to-day trade operations and post-trade functions for hedge fund clients through SS&C's partnership with Lighthouse Investment Partners, LLC (d/b/a Luminae Partners), an $18 billion AUM asset management firm. This role offers an excellent entry point into financial services with direct exposure to complex trading environments, multi-asset investment strategies, and institutional operations.
You will work closely with portfolio managers, traders, counterparties, prime brokers, and internal operational teams to help ensure accurate trade processing, settlement, reconciliation, and reporting across a broad range of financial products. This position is ideal for candidates interested in developing a long-term career within hedge fund operations, trade support, or asset management.
In this fast-paced, collaborative environment, you will gain hands-on experience with the full trade lifecycle while building strong analytical, operational, and client service skills.
Why Join SS&C
SS&C combines proprietary technology with deep industry expertise to support complex financial and healthcare operations. Our teams design, implement, and operate solutions that help clients manage data, automate processes, and scale their businesses with confidence.
Through our partnership with Lighthouse Partners, you will gain exposure to sophisticated hedge fund strategies, institutional trading activity, and large-scale operational infrastructure while working alongside experienced industry professionals.
How You Will Make an Impact
  • Support daily trade operations activities for hedge fund clients across multiple investment strategies including Long/Short Equity, Global Macro, Credit, Fixed Income, Distressed, Emerging Markets, and Multi-Strategy funds
  • Monitor and process trade lifecycle events including trade capture, settlement, confirmation matching, and exception management
  • Reconcile cash, positions, market values, and trade activity across internal systems, custodians, and prime brokers
  • Research and resolve trade breaks, settlement discrepancies, and operational exceptions in a timely manner
  • Serve as a point of coordination between internal teams, counterparties, brokers, and fund administrators to ensure accurate and efficient trade processing
  • Provide operational support across a variety of financial instruments including equities, fixed income, FX, futures, swaps, options, repos, and other OTC products
  • Assist with wire processing, collateral movements, and payment confirmations related to settlements and financing activity
  • Prepare operational reporting and metrics related to trade volumes, reconciliation activity, and processing accuracy
  • Partner with internal SS&C GlobeOp teams including Fund Accounting, Investor Services, Technology, and Operations to support overall client servicing efforts
  • Contribute to process improvement initiatives focused on operational efficiency, risk reduction, and scalability

Required Experience
  • 2+ years of experience in Trade Operations
  • Bachelor's degree in Finance, Accounting, Economics, Business, or related field
  • Internship or academic exposure to financial markets, operations, accounting, or investment management preferred
  • Foundational understanding of capital markets and financial products

What Sets You Apart
  • Strong analytical and problem-solving skills with high attention to detail
  • Proficiency in Microsoft Excel and ability to work with large datasets
  • Strong written and verbal communication skills
  • Ability to manage multiple priorities in a fast-paced environment
  • Team-oriented mindset with strong collaboration skills
  • Interest in hedge funds, trade operations, and financial markets
  • Ability to learn quickly and adapt within a dynamic operational environment

Join SS&C, where innovation meets global opportunities. Click here to apply.
#LI-HW1 #LI-HYBRID #CA-HW
Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.
SS&C Technologies offers a comprehensive total rewards package designed to support your wellbeing, growth, and future. Our benefits include medical, dental, and vision coverage; a 401(k) plan with company match; paid time off, holidays, and parental leave; and professional development reimbursement opportunity.
Applications will be accepted on an ongoing basis until the position is filled.
SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.

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About SS&C Technologies

Sourced by ZipRecruiter

SS&C Technologies is a prominent player in the software and IT services industry, specializing in investment and financial technologies. The company is headquartered in Windsor, Connecticut, USA, with the core mission to deliver advanced technology-driven solutions and software for the global financial services industry. SS&C Technologies was established in 1986, and since its inception, the company has grown immensely to offer a comprehensive portfolio of services that include fund administration, securities industry software, insurance and pension funds software, asset management, and trading and settlement services.

Industry

Computer and computer peripheral equipment and software wholesalers

Company size

10,000+ Employees

Headquarters location

Windsor, CT, US

Year founded

1986

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