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Box Office Manager Jobs in Raleigh, NC (NOW HIRING)

Duke University

House Manager, Part Time

Durham, NC

$18 - $26.62/hr

Positional Summary The House Manager is the liaison between the production staff, box office, audience, and space user. The House Manager is responsible for the front of house experience regarding ...

Duke University

House Manager, Part Time

Durham, NC · On-site

$18 - $26.62/hr

Positional Summary The House Manager is the liaison between the production staff, box office, audience, and space user. The House Manager is responsible for the front of house experience regarding ...

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Box Office Manager information

See Raleigh, NC salary details

$22.4K

$49.7K

$72.9K

How much do box office manager jobs pay per year?

As of Jul 26, 2026, the average yearly pay for box office manager in Raleigh, NC is $49,655.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,300.00 and $55,400.00 per year, depending on experience, location, and employer.

What Is a Box Office Manager?

A box office manager manages the ticketing office of a theatre or similar venue. In this role, your job duties include managing the box office staff members, accounting for ticket transactions, and ensuring the proper operation of the venue. The qualifications needed for a career as a box office manager include a bachelor's degree in a management field. However, some employers prefer a master's degree. You also need excellent organizational and people management skills and experience working in a theatre or similar venue.

What is the highest salary for an office manager?

The highest salary for a Box Office Manager can reach around $60,000 to $80,000 annually, depending on the size of the venue, location, and experience. Senior managers or those working in large theaters or entertainment complexes may earn higher compensation, especially with additional responsibilities or certifications.

What are some common challenges a Box Office Manager faces during peak event seasons, and how are these typically addressed?

During peak event seasons, Box Office Managers often encounter high ticket demand, long customer queues, and increased pressure on both staff and technology systems. To address these challenges, they implement efficient scheduling, ensure thorough staff training, and utilize reliable ticketing software to streamline sales and minimize errors. Effective communication with event organizers and regular system checks are also key to maintaining smooth operations and delivering excellent customer service.

What jobs pay 500,000 a year in the US?

In the US, high-paying roles such as senior executives, specialized surgeons, and successful entrepreneurs can earn $500,000 or more annually. Certain executive positions in large corporations, investment bankers, and top-tier lawyers also reach or exceed this level, often requiring advanced skills, extensive experience, and significant responsibility.

What does a box office manager do?

A box office manager oversees ticket sales, manages staff, handles customer service, and ensures smooth operation of ticketing systems at entertainment venues. They often use point-of-sale software and may coordinate with other departments to optimize revenue and customer experience.

What are the key skills and qualifications needed to thrive as a Box Office Manager, and why are they important?

To thrive as a Box Office Manager, you need experience in ticket sales, cash handling, and staff supervision, often supported by a degree in business, hospitality, or a related field. Familiarity with ticketing software (such as Tessitura or Ticketmaster), POS systems, and event management platforms is typically required. Excellent customer service, problem-solving abilities, and strong organizational skills help you manage high-pressure situations and lead a team effectively. These skills ensure smooth operations, maximize ticket sales, and provide a positive customer experience at events.

What kind of jobs in media bring in $150,000 a year?

A Box Office Manager typically earns below $150,000 annually, as this salary level is more common in high-level executive roles such as media executives, producers, or senior marketing directors. These positions often require extensive experience, leadership skills, and industry knowledge, and may involve managing large teams or budgets in media companies or entertainment organizations.
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What job categories do people searching Box Office Manager jobs in Raleigh, NC look for? The top searched job categories for Box Office Manager jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Box Office Manager jobs? Cities near Raleigh, NC with the most Box Office Manager job openings:
Box Office Manager jobs near you
Infographic showing various Box Office Manager job openings in Raleigh, NC as of July 2026, with employment types broken down into 75% Full Time, 22% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $49,658 per year, or $23.9 per hour.
Baseball Box Office Manager

Baseball Box Office Manager

Capitol Broadcasting Company Inc

Durham, NC • On-site

Full-time

Posted 26 days ago

Job description

POSITION OVERVIEW

The Box Office Manager is a key member of the Ticketing Department, responsible for the daily operation and strategic execution of all box office functions at Durham Bulls Athletic Park. This role oversees ticket operations, supervises seasonal and game day staff, and ensures a best-in-class experience for all fans and clients.
This individual will play a critical role in managing ticket inventory, supporting revenue generation, servicing 919 Members, and coordinating ticketed areas throughout the ballpark, including picnic and group spaces. The ideal candidate is detail-oriented, proactive, and committed to delivering exceptional customer service while operating in a fast-paced, high-demand environment.


CORE RESPONSIBILITIES

Game Presentation & In-Game Entertainment

  • Support all aspects of the Ticketing Department, including daily box office operations and event execution.
  • Build, manage, and maintain ticketed events, pricing, inventory, and offers for baseball and non-baseball events.
  • Oversee all ticket fulfillment processes, including order processing, payments, and distribution.
  • Manage game day box office operations, including walk-up sales, customer service, phone inquiries, and seat relocations.
  • Recruit, train, schedule, and supervise part-time, seasonal, and game day box office staff.
  • Provide leadership, direction, and performance feedback to all box office personnel.
  • Serve as a primary point of contact for ticket-related issues, ensuring timely investigation and resolution.
  • Support season ticket and mini plan renewals, including direct service to 919 Members via phone, email, and in-person interactions.
  • Coordinate and fulfill approved ticket requests, including charitable donations and complimentary tickets, while maintaining accurate records.
  • Track and report attendance and financial data for all events, including presales, walk-up sales, and promotional impacts.
  • Become proficient and maximize usage of all technologies including Ticketmaster, Archtics, Fevo, Fan Maker, GiveX, ParkHub and other systems.
  • Uphold a high standard of professionalism and customer service in all interactions.
  • Prepare, organize and maintain box office and storage areas throughout the year.
  • Perform administrative duties including reporting, filing, and order fulfillment, as well as coverage of the front desk reception when needed.


QUALIFICATIONS

  • Minimum of 2+ years of experience in box office operations, ticketing, or a related field (sports or live events preferred).
  • Demonstrated ability to lead and manage staff in a fast-paced, customer-facing environment.
  • Strong organizational skills with exceptional attention to detail and accuracy.
  • Excellent communication skills, both written and verbal.
  • Proven ability to multitask, prioritize, and problem-solve effectively.
  • Customer-first mindset with a commitment to delivering a high-level fan experience.
  • Proficiency with ticketing systems (Ticketmaster /Archtics experience preferred) and Microsoft Office.
  • Positive attitude, strong work ethic, and ability to collaborate across departments.

Work Conditions: The work conditions and characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

  • Ability to work flexible hours as needed, including evenings, weekends, and holiday sand all Bulls games and special events.
  • This is a fast-paced, high-pressure role that requires the ability to perform under stress, manage multiple priorities simultaneously, and maintain composure during live events and time-sensitive situations.
  • Ability to remain focused and perform work in noisy and crowded environments with multiple distractions.
  • This position may require working outdoors in unpredictable weather conditions.

CBC Statement:

Capitol Broadcasting Company, Inc. is a diversified communications leader which owns and/or operates WRAL-TV, WRAZ-TV, WRAL News+ (WNGT-CD), WRAL-FM, WRAL-HD2, WCMC-FM, WCMC-HD1, WDNC-AM, WCMC-HD2, WCMC-HD3, WCMC-HD4, Microspace Communications, and Capitol B Creative in Raleigh, NC; WILM-TV, WILT-LD and Sunrise Broadcasting in Wilmington, NC; The Durham Bulls Baseball Club, Bull City Hospitality, and the Coastal Plain League in Durham, NC; The Holly Springs Salamanders in Holly Springs, NC; the Zebulon Devil Dogz in Zebulon, NC; the American Underground startup hub and workspace in Durham, NC; and real estate interests including the American Tobacco Historic District in Durham, NC, and Rocky Mount Mills in Rocky Mount, NC.

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