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STI

Administrative Secretary

Nashville, TN · On-site

Schedule all BOC meetings monthly and quarterly as appropriate, ensuring meeting dates are confirmed at least three months in advance and entered into the MS Outlook Calendar and MS Teams. * Secure ...

Eagle County

HVAC Maintenance Technician

Gypsum, CO · On-site

$21.75 - $28.25/hr

Completed BOC Level 1 Training * Competed Safety Training * Completed Equipment Operator Training * Completed two of the four following EC training courses (Transition into Leadership, Navigating ...

City of New York

Standards Specialist

Manhattan, NY

Established in 1957, BOC is one of the earliest independent oversight boards of custodial and detention settings in the United States. The Mayor, City Council and presiding justices of the Appellate ...

ATvantage LLC

Certified Athletic Trainer

San Diego, CA · On-site

$34 - $40/hr

Athletic Trainer (BOC Certified) - Secondary School Setting Status: Active Sub Needs + Future Placement Pipeline (2026-2027) Schedule: Mon-Fri (Afternoons/Evenings) | No Mornings, Holidays, or School ...

City of New York

Standards Specialist

Manhattan, NY · On-site

$80K - $90K/yr

Established in 1957, BOC is one of the earliest independent oversight boards of custodial and detention settings in the United States. The Mayor, City Council and presiding justices of the Appellate ...

Eagle County

HVAC Maintenance Technician

Eagle, CO · On-site

$41.59/hr

Completed BOC Level 1 Training * Competed Safety Training * Completed Equipment Operator Training * Completed two of the four following EC training courses (Transition into Leadership, Navigating ...

ATvantage LLC

Certified Athletic Trainer

San Diego, CA · On-site

$34 - $40/hr

Athletic Trainer (BOC Certified) Secondary School Setting Status: Active Sub Needs + Future Placement Pipeline (20262027) Schedule: MonFri (Afternoons/Evenings) | No Mornings, Holidays, or School ...

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Boc information

What are the key skills and qualifications needed to thrive as a Building Operator Certification (BOC) professional, and why are they important?

To thrive as a Building Operator Certification (BOC) professional, you need a solid understanding of building systems, energy management, and facility operations, typically supported by technical training or a BOC credential. Familiarity with building automation systems (BAS), HVAC controls, and energy management software is commonly required. Strong problem-solving, attention to detail, and effective communication skills help you address operational issues and collaborate with maintenance teams. These competencies are essential for optimizing building performance, reducing energy costs, and ensuring occupant comfort and safety.

What are some common challenges faced by Bank Operations Center (BOC) professionals and how can they be addressed?

Professionals working in a Bank Operations Center (BOC) often face challenges such as managing high transaction volumes, ensuring strict compliance with regulatory standards, and adapting to evolving banking technologies. To address these, strong organizational skills, attention to detail, and continuous learning about new systems and regulations are essential. Collaborative teamwork and clear communication with other departments, such as IT and compliance, also help maintain smooth operations and minimize errors. Embracing process automation and ongoing training can further improve efficiency and reduce operational risks.

What is the difference between Boc vs Customer Service Representative?

AspectBocCustomer Service Representative
CredentialsTypically requires a high school diploma or equivalent; certifications vary by industryHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentWarehouse, delivery, or retail settingsCall centers, retail stores, or office environments
Industry UsageLogistics, retail, wholesaleRetail, telecommunications, finance
Common Search/ComparisonOften compared for roles involving physical goods handling and customer interactionCustomer interaction and problem-solving skills

The main difference between Boc and Customer Service Representative lies in their work environments and industry focus. Boc roles are typically involved in logistics and physical goods handling, while Customer Service Representatives focus on direct customer interaction in various industries. Both roles require strong communication skills but differ in daily tasks and settings.

What are BOCs?

BOC stands for Board of Certification, and in the context of careers, it most commonly refers to the Board of Certification for the Athletic Trainer. A BOC-certified athletic trainer is a healthcare professional who specializes in preventing, diagnosing, and treating muscle and bone injuries and illnesses. To become a BOC-certified athletic trainer, individuals must complete an accredited educational program and pass the BOC certification exam. BOC certification is widely recognized in the United States and is often required for employment as an athletic trainer. The certification also requires ongoing continuing education to maintain.
More about Boc jobs
What cities are hiring for Boc jobs? Cities with the most Boc job openings:
What states have the most Boc jobs? States with the most job openings for Boc jobs include:
What job categories do people searching Boc jobs look for? The top searched job categories for Boc jobs are:
Boc jobs near you
Infographic showing various Boc job openings in the United States as of May 2026, with employment types broken down into 87% Full Time, and 13% Part Time. Highlights an 100% In-person job distribution.
BOC Specialist 3 -St. Louis, MO

BOC Specialist 3 -St. Louis, MO

M.C. Dean, Inc

Saint Louis, MO • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 18 days ago

M.C. Dean rating

7.5

Company rating: 7.5 out of 10

Based on 42 frontline employees who took The Breakroom Quiz

221st of 351 rated engineering

Job description

Overview
About M.C. Dean
M.C. Dean is Building Intelligence. We design, build, operate, and maintain cyber-physical solutions for the nation's most mission-critical facilities, secure environments, complex infrastructure, and global enterprises. With over 7,000 employees, our capabilities span electrical, electronic security, telecommunications, life safety, automation and controls, audiovisual, and IT systems. Headquarters in Tysons, Virginia, M.C. Dean delivers resilient, secure, and innovative power and technology solutions through engineering expertise and smart systems integration.
Why Join Us?
Our people are passionate about engineering innovation that improves lives and drives impactful change. Guided by our core values-agility, expertise, and trust-we foster a collaborative and forward-thinking work environment. At M.C. Dean, we are committed to building the next generation of technical leaders in electrical, engineering, and cybersecurity industries.
Clearance Requirement: Applicants selected will be subject to a government security investigation and may meet eligibility requirements, including U.S. Citizenship, for access to classified information; Ability to obtain and maintain a TS/SCI with Polygraph Clearance.
Responsibilities
BOC Specialist will be primarily responsible for monitoring and operating the Building Automation System and sometimes answering the Service Desk phone and creating work orders in the site work order system. In this position, you will be expected to apply adjustments in the Building Automation System in response to tenant calls, work orders, alarms.
CALL AND SITE COORDINATION:
  • Works with call center to log and identify problem areas in the building.
  • Assists other trades in the field in the active troubleshooting of systems.
  • Monitors system for alarms, provides reports and performs triage on system reports and performs triage on system messages (Response: 15min/8hr/24hr/week).

SYSTEM OPERATIONS:
  • Monitors controlled systems for performance and problems.
  • Backs up application software and checks network integrity of control devices.
  • Debugs and simulates programs, checks calibration of hardware/software devices, configures parameters and tests control components and software.
  • Performs function check of all control systems and documents results.
  • Sets up alarms for optimal efficiency and response.

SERVICE:
  • Responds to service calls by determining the problem, identifying the cause, and implementing a solution to address the issues.
  • Works with the customer to recommend and develop a maintenance program for their system.
  • Identifies and implements long term service strategies.

PERFORMANCE QUALITY:
  • Performs all work in accordance with contract documents and applicable company standards.
  • Performs work to meet the required response times and to facilitate others to meet response times.
  • Develops and maintains procedures and check lists for the execution of service calls, system routine maintenance and commissioning tasks to maintain consistency and completeness of the work.

COMMUNICATIONS:
  • Keeps Client/Call center informed of questions, progress, information needs, and discrepancies in system and other issues impacting the operation of the building and comfort of occupants.
  • Initiates follow up action to secure needed responses in a timely manner.
  • Uses real time judgement to escalate building issues to the proper entities.

Qualifications
  • High school diploma with 6+ years of experience.
  • Vocational school or associate degree in a technical trade preferred.
  • Three years BAS monitoring and DDC controls experience within the building controls industry.
  • Ability to read and interpret technical documentation including sequence of operations, technical product literature, programming manuals and specifications.
  • Ability to troubleshoot basic communications wiring, control logic wiring and end devices.
  • Knowledge of building mechanical and electrical equipment functions and use, HVAC systems controls applications and relevant hardware and software products.
  • Knowledge of commonly used networks and network topologies.
  • Ability to work at a computer terminal with mouse and keyboard for extended periods.
  • Ability to work safely in close proximity to exposed line voltage and low voltage wiring and terminations.
  • Good customer communication skills.
  • Applicants selected will be subject to a government security investigation and may meet eligibility requirements, including U.S. Citizenship, for access to classified information; Ability to obtain and maintain a TS/SCI with Polygraph Clearance.

Desired / Advantageous Qualifications:
  • Delta Controls Certification Building Automation Certification

We offer an excellent benefits package including:
  • A competitive salary
  • Medical, dental, vision, life, and disability insurance
  • Paid time off
  • Tuition reimbursement
  • 401k Retirement Plan
  • Military Reserve pay offset
  • Paid maternity leave

Abilities:
  • Exposure to computer screens for an extended period of time.
  • Sitting for extended periods of time.
  • Reach by extending hands or arms in any direction.
  • Have finger dexterity in order to manipulate objects with fingers rather than whole hands or arms, for example, using a keyboard.
  • Listen to and understand information and ideas presented through spoken words and sentences.
  • Communicate information and ideas in speaking so others will understand.
  • Read and understand information and ideas presented in writing.
  • Apply general rules to specific problems to produce answers that make sense.
  • Identify and understand the speech of another person.

What M.C. Dean employees say

Pay

Benefits

Hours and flexibility

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M.C. Dean logo

About M.C. Dean

Sourced by ZipRecruiter

M.C. Dean is Building Intelligence®. We design, build, operate, and maintain cyber-physical solutions for the nation's most recognizable mission-critical facilities, secure environments, complex infrastructure, and global enterprises. The company's capabilities include electrical, electronic security, telecommunications, life-safety, instrumentation and control, and command and control systems. M.C. Dean is headquartered in Tysons, Virginia, and employs more than 5,100 professionals who engineer and deploy automated, secure, and resilient power and technology systems; and deliver the management platforms essential for long-term system sustainability.

Industry

Engineering professional services

Company size

10,000+ Employees

Headquarters location

Tysons, VA, US

Year founded

1949

Social media

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