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Bmw Performance Center Jobs (NOW HIRING)

Bill Jacobs BMW MINI

Service Advisor

Naperville, IL · On-site

$100K - $250K/yr

... performance. Successful Service Advisors are ambitious problem solvers that thrive in a very fast ... Bill Jacobs BMW is the #1 volume dealership in the entire Midwest and a BMW Center of Excellence ...

Bill Jacobs BMW MINI

Service Advisor

Naperville, IL · On-site

$100K - $250K/yr

... performance. Successful Service Advisors are ambitious problem solvers that thrive in a very fast ... Bill Jacobs BMW is the #1 volume dealership in the entire Midwest and a BMW Center of Excellence ...

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Bmw Performance Center information

See salary details

$40K

$99.5K

$153.5K

How much do bmw performance center jobs pay per year?

As of Aug 20, 2026, the average yearly pay for bmw performance center in the United States is $99,528.00, according to ZipRecruiter salary data. Most workers in this role earn between $65,500.00 and $126,000.00 per year, depending on experience, location, and employer.

What is a BMW Performance Center?

A BMW Performance Center job involves working at a BMW driving facility where professional instructors and staff provide high-performance driving experiences and training. Roles may include driving instructors, customer service representatives, service technicians, and operational staff. Employees help customers enhance their driving skills through curated programs that showcase BMW vehicles' performance and capabilities. These roles require strong automotive knowledge, customer service skills, and often specialized driving expertise.

What can I expect from a typical day working at the BMW Performance Center?

A typical day at the BMW Performance Center involves a mix of client interaction, high-performance driving instruction, and hands-on vehicle preparation. You’ll collaborate with a team of performance driving experts and technicians to deliver engaging, safe, and memorable experiences for guests interested in BMW vehicles. Responsibilities may include leading driving sessions, conducting vehicle briefings, coordinating group events, and ensuring all cars are in top mechanical condition. The work environment is fast-paced and client-focused, offering ongoing opportunities for professional development and specialized BMW training.

What are the key skills and qualifications needed to thrive in the BMW Performance Center position, and why are they important?

To excel at the BMW Performance Center, you should have solid automotive technical skills, in-depth product knowledge, and experience in performance driving or advanced car instruction, typically supported by ASE certifications or BMW-specific training. Familiarity with diagnostic tools, performance car systems, and BMW proprietary software is often required. Exceptional customer service, clear communication, and the ability to engage and educate clients in a dynamic environment are standout soft skills. These abilities ensure that clients receive an exceptional, safe, and informative experience, reinforcing BMW's premium brand reputation.

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What states have the most Bmw Performance Center jobs?

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Bmw Performance Center jobs near you
Infographic showing various Bmw Performance Center job openings in the United States as of August 2026, with employment types broken down into 95% Full Time, and 5% Part Time. Highlights an 97% In-person, and 3% Hybrid job distribution, with an average salary of $99,528 per year, or $47.9 per hour.

Service Appointment Coordinator

Bob Smith BMW

Calabasas, CA • On-site

$18 - $20/hr

Other

Medical, Dental, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Service Appointment Coordinator

Bob Smith BMW is family-owned and led by two of the best women in the automotive business. We're growing our Client Care Center and looking for a sharp, personable communicator who thrives on keeping things moving — someone who genuinely enjoys talking to people and takes pride in delivering a great experience before a customer even steps through our doors.

This role is a great fit for recent graduates, parents returning to the workforce, or anyone looking to launch a career in the automotive industry. Our culture is real — you'll actually look forward to coming in.

Compensation

Base pay

$18–$20 / hr

Bonus potential

Up to $950 / mo

Schedule

Includes weekends

What you'll do

  • Handle inbound service reservation calls and confirm upcoming appointments with a friendly, professional touch
  • Make outbound follow-up calls for due and overdue service clients, special order parts, and "we owe" scheduling
  • Respond promptly to internet leads and email inquiries — same-day responses are a must
  • Manage and maintain CRM communication cycles to keep customer relationships warm and well-timed
  • Stay current on service offerings and pricing so you can guide customers to the right solutions with confidence
  • Direct customers to product information resources, including online tools

Who you are

  • A confident communicator — your warmth comes through even over the phone
  • Organized and self-driven — you juggle priorities without dropping the ball
  • Coachable and growth-minded — you welcome feedback and take it somewhere
  • Comfortable handling objections calmly and turning hesitations into appointments
  • Proficient with Microsoft Office (Word, Excel, Outlook) and comfortable learning new tools
  • Self-motivated and goal-oriented, with strong time management skills

What we offer

Medical, dental, life, disability & cancer coverage

401(k) retirement plan

Paid vacation time

Ongoing training & development

Real opportunities for advancement

Performance expectations

We set clear, achievable benchmarks so you always know how you're doing and how to get to the next level:

  • Appointment show rate of 88% or greater
  • Appointment volume within 10% of team average
  • Call quality (CALLRATER) score of 85+ within 30 days, rising to 90+ by day 90

Pre-employment drug screening required. Bob Smith BMW is an equal opportunity employer committed to building a team as exceptional as the vehicles we represent.

Apply