The Radiology Technical Assistant plays a crucial role in ensuring the safe, smooth, and efficient delivery of diagnostic imaging services to patients of all ages. Collaborating closely with the radiology team, this position supports a clean and safe environment while assisting with patient transport, clerical tasks, and supply management.
Key Responsibilities
- Utilize TEAM principles (Teamwork, Empathy, Accountability, Messaging) to communicate effectively with patients, visitors, and staff.
- Identify opportunities to enhance patient experience and participate in service improvement initiatives.
- Perform patient identification using two identifiers and verify with wristbands.
- Provide basic education to patients about examinations and refer questions appropriately to reduce anxiety.
- Assist with patient transfers and positioning following no-lift protocols.
- Prepare procedure rooms between cases and maintain cleanliness in department traffic areas.
- Perform clerical duties including document collection and data generation for procedures.
- Support electronic image management, including importing and sharing images.
- Assist with communication between providers and on-call radiologists, including escalation of exam dictations.
- Restock procedure rooms and supply carts, manage waste disposal, and inventory emergency supplies.
- Report defective equipment and maintain ongoing competencies related to role functions.
Education and Experience
- High school diploma or equivalent required.
- Current Basic Life Support (BLS) certification required.
- No prior work experience necessary; on-the-job training provided.
Skills and Abilities
- Excellent guest relations and communication skills, both verbal and written.
- Ability to read and understand English.
- Receptive to supervision within a multidisciplinary team.
- Flexible approach to work tasks and scheduling.
Physical Requirements
- Ability to work variable shifts involving standing, walking, bending, and lifting.
- Visual and auditory acuity necessary for patient observation.
- Exposure to blood and body fluids with appropriate safety precautions.
This role is based in a regional healthcare setting serving the Southeastern United States, offering a supportive environment dedicated to patient-centered care and continuous improvement.