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Blackline Jobs (NOW HIRING)

BlackLine

Manager, Customer Success, ACE

Manhattan, NY · On-site

The Manager of Customer Success leverages their BlackLine expertise, their accounting, internal controls, and process improvement expertise, as well as their professional judgment to provide leading ...

BlackLine

Senior Customer Success Manager

Manhattan, NY · On-site

Due to their extensive accounting industry knowledge as well as their BlackLine knowledge, the CSM 3 is able to effectively provide guidance to clients on how to best adopt BL tools considering the ...

BlackLine

Director - Solution Advisory

Pleasanton, CA · On-site

Director - Solution Advisory As Director - Solution Advisory at Blackline Systems, Inc., you will lead a team of solution advisory professionals, providing strategic guidance and technical expertise ...

BlackLine, Inc.

Technical Trainer

$33.25 - $44.25/hr

As a Technical Trainer at BlackLine, you will be the subject matter expert who empowers our customers, partners, and employees to transform their accounting processes using our industry-leading ...

BlackLine, Inc.

SAP Account Manager

This role is selling BlackLine's products to Controllers & CFOs of corporations in the US with annual revenue of $750 million to $10 Billion. The Account Manager, SAP is assigned an account list to ...

BlackLine, Inc.

Strategic Account Executive

BlackLine is seeking an energetic, self-starting, entrepreneurial Strategic Sales Executive. The BlackLine Strategic Sales Executive will be responsible for generating BlackLine's most strategic ...

BlackLine, Inc.

Strategic Account Executive

BlackLine is seeking an energetic, self-starting, entrepreneurial Strategic Sales Executive. The BlackLine Strategic Sales Executive will be responsible for generating BlackLine's most strategic ...

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How much do blackline jobs pay per year?

As of Sep 2, 2026, the average yearly pay for blackline in the United States is $103,520.00, according to ZipRecruiter salary data. Most workers in this role earn between $82,500.00 and $118,000.00 per year, depending on experience, location, and employer.

What is a BlackLine?

A BlackLine job typically refers to a role involving the use of BlackLine, a cloud-based financial automation platform. Professionals in this role manage account reconciliations, automate financial close processes, and ensure compliance with accounting standards. They may work in accounting, finance, or IT departments, helping organizations streamline their financial workflows. Common positions include BlackLine Administrator, Financial Systems Analyst, and Accounting Automation Specialist.

What does a BlackLine accountant do?

A BlackLine Accountant is primarily responsible for managing account reconciliations, automating routine accounting tasks, and ensuring the timeliness and accuracy of financial data within the BlackLine platform. On a daily basis, you might review and certify reconciliations, troubleshoot discrepancies, collaborate with colleagues in finance or IT, and implement process improvements using automation tools. You will often work as part of a larger accounting or finance team, and you may also participate in training or support activities to help optimize accounting workflows. Being adaptable and proactive in identifying issues or process gaps can help you excel in this role.

What are the key skills and qualifications needed to thrive in the BlackLine position?

To thrive as a BlackLine Accountant, you need a solid background in accounting principles, financial reconciliations, and often a relevant degree such as a Bachelor’s in Accounting or Finance. Experience with BlackLine’s cloud-based accounting automation software and familiarity with ERP systems like SAP or Oracle are highly beneficial, and some employers may require certifications such as CPA or CMA. Attention to detail, strong organizational skills, and the ability to communicate clearly with cross-functional teams are essential soft skills. These capabilities are crucial because BlackLine Accountants play a key role in automating, streamlining, and ensuring the accuracy of financial close processes for their organizations.

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Blackline jobs near you
Infographic showing various Blackline job openings in the United States as of August 2026, with employment types broken down into 95% Full Time, and 5% Contract. Highlights an 75% In-person, 5% Hybrid, and 20% Remote job distribution, with an average salary of $103,520 per year, or $49.8 per hour.

Manager, Customer Success, ACE

BlackLine

Manhattan, NY • On-site

Other

This job post has expired 2 days ago. Applications are no longer accepted.

Job description

Make Your Mark:
The Manager, Customer Success directly defines, manages and delivers on a Customer Success program strategy specifically associated with a BlackLine onboarded customer segment(s). This program strategy should encompass the activities, resources, and relationships necessary to optimize customers' adoption of subscribed licenses and products, prevent attrition and churn, and continually enhance customer health and satisfaction. This role includes the hiring, supervision, management and training of any program allocated Customer Success Managers in becoming experts in the Company's platform and products and in using their domain expertise to provide best practice deliverables. The Manager of Customer Success proposes recommendations and designs innovative solutions to help optimize customers' adoption and expansion of BlackLine automation capabilities, prevent attrition and churn, and continually enrich the customer experience. The Manager of Customer Success leverages their BlackLine expertise, their accounting, internal controls, and process improvement expertise, as well as their professional judgment to provide leading practices, insights, and deliverables. These deliverables may include one to many thought leadership, Executive touch points and strategy sessions, and recommendations to accelerate customers' accounting innovation journey. The Manager, Customer Success will employ effective and repeatable world-class processes and prescriptive touchpoints, including campaigns, coaching, demonstrations, success plans and reviews to nurture extraordinary customer engagement and excitement throughout their BlackLine journey. All facets of the Manager of Customer Success role are designed to drive customers to BlackLine nirvana.
You'll Get To:
  • Define, manage and deliver on a Customer Success program strategy specifically associated with a BlackLine onboarded customer segment(s).
  • Supervise, manage and train all program allocated Customer Success Managers.
  • Hire any open program allocated Customer Success Manager positions.
  • Coordinate CSM program workflow and assign project tasks as needed.
  • Supervise CSM team's answers of client platform, product and domain questions.
  • Supervise CSM team's performance of Success Planning activities for onboarded clients to ensure BlackLine understands their corporate goals and objectives and any challenges to deliver relevant and pertinent demonstrations, coaching and/or referrals to other Customer Teams.
  • Supervise CSM team's performance of quality presentations, coaching and other activities to the Company's onboarded clients through webcasts, teleconferences and onsite visits.
  • Lead team members as they assess current state process, architect potential solutions, and deliver optimized process transformations using the customer's data to show the art of the possible adopting the full platform and to help customers unlock accelerated value from BlackLine solutions.
  • Keep current on the BlackLine platform and all BlackLine solutions, including detailed product functionality and its proper use.
  • Coach and mentor CSMs helping advise BlackLine customers.
  • Design original, innovative solutions for complex customer challenges where no standard solution currently exists as appropriate.
  • Articulate value and benefits associated with optimized solutions.
  • Leverage prior and current experiences and expertise to develop and deliver thought leadership to customers through webinars and other multi-customer events
  • Listen to customers to understand their needs and translate their pain points into actionable BlackLine solutions
  • Engage with customer leadership and partner with Account Owners to understand the customers' goals, objectives, and challenges and adapt our SIT offerings to support their needs
  • Partner with Strategic Account Managers and other departments on strategic account planning focused on ACV expansion, user adoption, reference, and prevent attrition
  • Provide coverage, education, and application expertise by attending and participating in BlackLine User Groups, Client Roundtables, Customer Success Labs, conferences, and other events. Exhibit authentic energy for BlackLine solutions and the desire to motivate and engage our customers
  • Other duties as assigned
What You'll Bring:
  • 5+ years customer facing experience (internal or external)
  • 5+ years of experience in accounting/auditing and/or in accounting/auditing/financial industry software solutions
  • 5+ years BlackLine experience
  • Bachelor's degree in Accounting, Economics or Business Administration
  • Strong interpersonal skills and experience building relationships
  • Desire to mentor, lead and coach
  • Strategic focus with actionable plans
  • Ability to adapt to changing priorities, customer needs in high pressure situations with poise, diplomacy and tact.
  • Comfort and confidence in dealing with the unknown. An ability to complete the puzzle without the final picture being available for reference.
  • Highly process oriented mindset, with an aptitude for dissecting processes and delivering optimized solutions
  • Demonstrated value communication skills; succinctly tie customer challenges to actionable solutions that deliver value
  • Excellent listening and empathy skills: identify with the customer and want to help solve their business challenges
  • Prioritization and time management skills
  • Desire to be solution focused
  • Strong verbal and written professional communication
  • Demonstrated strong presentation skills including content building and delivery in varied settings (live, recorded, webex, etc)
  • Constantly elevate knowledge of BlackLine, current accounting practices, and changes in the industry
  • Demonstrated advanced knowledge of BlackLine solutions to optimize processes
We're Even More Excited If You Have:
  • Recognized process improvement skills and ability to architect multiple solutions with limited customer support/documentation
  • Previous supervisory or management experience
  • Demonstrated leadership skills
  • Adaptability to changing priorities and customer needs
  • Self-motivated, proactive team player with a natural curiosity and passion for learning
  • CPA, CIA or related professional accounting certification

Thrive at BlackLine Because You Are Joining:
  • A technology-based company with a sense of adventure and a vision for the future. Every door at BlackLine is open. Just bring your brains, your problem-solving skills, and be part of a winning team at the world's most trusted name in Finance Automation!
  • A culture that is kind, open, and accepting. It's a place where people can embrace what makes them unique, and the mix of cultural backgrounds and varying interests cultivates diverse thought and perspectives.
  • A culture where BlackLiner's continued growth and learning is empowered. BlackLine offers a wide variety of professional development seminars and inclusive affinity groups to celebrate and support our diversity.

BlackLine is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, race, ethnicity, age, religious creed, national origin, physical or mental disability, ancestry, color, marital status, sexual orientation, military or veteran status, status as a victim of domestic violence, sexual assault or stalking, medical condition, genetic information, or any other protected class or category recognized by applicable equal employment opportunity or other similar laws.
BlackLine recognizes that the ways we work and the workplace itself has shifted. We innovate in a workplace that optimizes a combination of virtual and in-person interactions to maximize collaboration and nurture our culture. Candidates who live within a reasonable commute to one of our offices will work in the office at least 3 days a week.
Salary Range:
$128,000.00-$161,000.00
Pay Transparency Statement:
Placement within this range depends upon several factors, including the applicant's prior relevant job experience, skill set, and geographic location.
In addition to base pay, BlackLine also offers short-term and long-term incentive programs, based on eligibility, along with a robust offering of benefit and wellness plans.
We are committed to pay transparency and ensuring candidates have clear information about compensation expectations. For roles that include variable incentive components such as an Incentive Compensation Plan (ICP) or On-Target Earnings (OTE), the compensation structure may follow a split model - for example, a 50/50, 70/30, or 60/40 ratio between base salary and variable incentive.
BlackLine is committed to creating an inclusive and accessible experience for all candidates. If you require a reasonable accommodation that would better enable your success during the application or interview process, please complete this form.
Accommodations:
BlackLine is committed to creating an inclusive and accessible experience for all candidates. If you require a reasonable accommodation that would better enable your success during the application or interview process, please complete this form.

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