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Biocare Medical

Field Service Engineer

Manhattan, NY · Remote

Provide technical support to clients, Biocare Medical Sales Team, Field Applications Specialists Team, and the Technical Support Department on the proper operation and maintenance of all assigned ...

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$36.5K

$164.7K

$337K

How much do biocare medical jobs pay per year?

As of Aug 30, 2026, the average yearly pay for biocare medical in the United States is $164,731.00, according to ZipRecruiter salary data. Most workers in this role earn between $64,000.00 and $268,500.00 per year, depending on experience, location, and employer.

What is Biocare Medical?

Biocare Medical is a biotechnology company specializing in the development and manufacture of immunohistochemistry (IHC) and molecular pathology products. These products are used primarily in clinical diagnostics and research laboratories to detect cancer and other diseases at a cellular level. The company provides a range of reagents, antibodies, and automated staining instruments to help pathologists and researchers accurately identify disease markers. Biocare Medical supports diagnostics in hospitals, reference laboratories, and academic institutions worldwide.

What are the key skills and qualifications needed to thrive as a Biocare Medical sales representative?

To thrive as a Biocare Medical Sales Representative, you need strong scientific knowledge in biology or life sciences, sales acumen, and typically a bachelor’s degree in a related field. Familiarity with laboratory diagnostic equipment, CRM software, and often certifications in medical device sales are commonly required. Outstanding interpersonal skills, persuasive communication, and the ability to build lasting client relationships set top performers apart. These competencies are vital for effectively conveying technical information, meeting sales targets, and supporting customer success in the healthcare industry.

What are some common challenges faced by team members working at Biocare Medical, and how are they addressed?

Team members at Biocare Medical often work in a fast-paced, highly regulated environment, which can present challenges such as adapting to evolving compliance standards and managing complex projects with tight deadlines. Collaboration across departments—such as R&D, quality assurance, and manufacturing—is essential to ensure product accuracy and efficiency. To address these challenges, Biocare Medical fosters a supportive team culture with regular cross-functional meetings, ongoing training, and clear communication channels. This structure helps employees stay informed, share expertise, and collectively solve problems, making it easier for new hires to adapt and thrive.

What is the difference between Biocare Medical vs Medical Laboratory Technician?

AspectBiocare MedicalMedical Laboratory Technician
CredentialsTypically requires certification in medical device or healthcare salesRequires an associate degree in medical laboratory technology and certification
Work EnvironmentHealthcare facilities, laboratories, or sales environmentsHospital or clinical laboratory settings
Industry UsageMedical device manufacturing, healthcare sales, diagnosticsClinical diagnostics, patient sample analysis

Biocare Medical primarily focuses on healthcare sales and medical device distribution, often requiring sales certifications. In contrast, Medical Laboratory Technicians work directly in laboratories analyzing patient samples, requiring specialized laboratory credentials. Both roles are integral to healthcare but differ significantly in responsibilities and work environments.

More about Biocare Medical jobs

What cities are hiring for Biocare Medical jobs?

Cities with the most Biocare Medical job openings:

What states have the most Biocare Medical jobs?

States with the most job openings for Biocare Medical jobs include:

What job categories do people searching Biocare Medical jobs look for?

The top searched job categories for Biocare Medical jobs are:

Biocare Medical jobs near you
Infographic showing various Biocare Medical job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 15% Part Time, and 7% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $164,731 per year, or $79.2 per hour.

Field Service Engineer

Biocare Medical

Manhattan, NY • Remote

Full-time

This job post has expired 4 days ago. Applications are no longer accepted.

Job description

Summary

The Field Service Engineer (FSE) is responsible for installing, calibrating, troubleshooting, repairing, and performing preventative maintenance on assigned Biocare Medical instruments and equipment, as well as contracted third-party systems. This role supports both corporate and field-based equipment to ensure optimal performance and reliability.

Territories Available

  • East Coast (US) - (Chicago, IL preferred)

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Installation, calibration, diagnosis, repair, and preventative maintenance (PM) service of all assigned corporate and field based Biocare Medical and contracted competitive instruments & equipment.
  • Provide technical support to clients, Biocare Medical Sales Team, Field Applications Specialists Team, and the Technical Support Department on the proper operation and maintenance of all assigned corporate and field-based Biocare and contracted competitive equipment.
  • Serve as Biocare Medical’s on-site client point-of-contact for instrument and instrument service issues.
  • Work closely, as needed, with Sales, Marketing, Engineering, QA/QC, and R&D to address instrument concerns, determine corrective action, and ensure timely follow-up.
  • Participate in local, regional, and national histology/immunohistochemistry functions as needed.
  • Travel both domestically and internationally as required to ensure minimal instrument down time.
  • Work on complex assignments and show considerable judgement to ensure timely and successful repair of all corporate and field based Biocare Medical and contracted competitive equipment.
  • Other duties as assigned by Management.

Competencies

  • Associate degree in Biomedical Equipment Technologies or very closely related field.  
  • Two plus (2+) years Field Service Engineer (FSE) experience in the medical field or other very closely related instrument service field.
  • Electrical and mechanical troubleshooting competency. Robotics and Fluidics a plus.
  • Specialized equipment repair training, experience, and/or certification preferred. (BMET) (CBET)
  • Clear verbal and writing skills.  Ability to prepare and present topics as required.
  • High level reading comprehension skills to interpret operating, maintenance, and troubleshooting instructions.
  • Advanced computer skills for both daily administrative reporting and interacting with instrument computer hardware and software.
  • Attention to detail and good planning and organizational skills.
  • Current valid driver’s license including a safe driving record.

Expected Hours of Work

8 a.m. to 5 p.m. Monday - Friday and regularly requires long hours and occasional weekend work.

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