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Bilingual Customer Service Jobs in Raleigh, NC (NOW HIRING)

KFC

Customer Service

Selma, NC

$11 - $12/hr

If you want to build a great career while providing fast, fun and friendly service to our customers, KFC is the perfect place to learn, grow and succeed! Pay Range: $11.00 per hour - $12.00 per hour ...

WCPSS

Customer Service Representative

Raleigh, NC

$14.25 - $19.50/hr

Bilingual English and Spanish (fluent verbal and written) skills. ESSENTIAL DUTIES AND RESPONSIBILITIES: * Processes telephone/voicemail and online customer service inquiries in a consistent ...

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All JobsBilingual Customer Service JobsBilingual Customer Service Jobs in Raleigh, NC

Bilingual Customer Service information

See Raleigh, NC salary details

$9

$16

$24

How much do bilingual customer service jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for bilingual customer service in Raleigh, NC is $16.96, according to ZipRecruiter salary data. Most workers in this role earn between $14.47 and $18.22 per hour, depending on experience, location, and employer.

What is a bilingual customer service representative?

A Bilingual Customer Service Representative is a professional who assists customers in two or more languages, helping resolve their questions, concerns, or problems related to a company's products or services. They handle phone calls, emails, chats, or face-to-face interactions, ensuring that customers receive accurate information and support in their preferred language. These representatives play a crucial role in enhancing customer satisfaction and often act as a bridge between the company and diverse client groups.

What are the key skills and qualifications needed to thrive as a bilingual customer service representative?

To thrive as a Bilingual Customer Service Representative, you need fluency in at least two languages, strong communication abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and call center systems is typically required. Outstanding interpersonal skills, patience, and cultural sensitivity help you connect with diverse customers and resolve issues efficiently. These skills and qualities are crucial for delivering high-quality service, building customer loyalty, and supporting a wide client base.

How does being bilingual enhance collaboration and problem-solving within a customer service team?

Being bilingual allows you to bridge communication gaps between customers and team members who speak different languages, leading to quicker and more accurate resolutions. In a customer service environment, you may often collaborate with colleagues across departments to resolve complex issues for diverse clients. Your language skills enable you to clarify customer needs, share insights with your team, and ensure that all parties are on the same page. This not only improves customer satisfaction but also fosters a more inclusive and effective team dynamic.

What is the difference between Bilingual Customer Service vs Customer Support Specialist?

AspectBilingual Customer ServiceCustomer Support Specialist
Required CredentialsLanguage proficiency, customer service experienceTechnical knowledge, customer service experience
Work EnvironmentCall centers, retail, online supportCall centers, technical support, retail
Employer & Industry UsageRetail, telecom, banking, hospitalityTech companies, retail, software firms
Search & Comparison IntentLanguage skills combined with customer serviceTechnical support skills with customer service

While both roles involve assisting customers, Bilingual Customer Service emphasizes language skills alongside customer service, often in retail or service industries. Customer Support Specialists typically focus on technical or product-specific support, requiring technical knowledge. The roles overlap in customer interaction but differ in skill emphasis and industry focus.

What are the most commonly searched types of Bilingual Customer Service jobs in Raleigh, NC?

The most popular types of Bilingual Customer Service jobs in Raleigh, NC are:

What are popular job titles related to Bilingual Customer Service jobs in Raleigh, NC?

For Bilingual Customer Service jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Bilingual Customer Service jobs in Raleigh, NC look for?

The top searched job categories for Bilingual Customer Service jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Bilingual Customer Service jobs?

Cities near Raleigh, NC with the most Bilingual Customer Service job openings:

Bilingual Customer Service jobs near you
Infographic showing various Bilingual Customer Service job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $35,270 per year, or $17 per hour.

Remote Customer Service Agents

Get 2 Travel Llc

Knightdale, NC • Remote

$10 - $14/hr

Contractor

Re-posted 6 days ago

Job description

Looking for experienced travel agents and reliable customer service agents that can work from home. Must have own computer, internet and landline phone. Must pass background check and training. Training provided.

Bilingual a plus

Company Description

Servicing Travel Industry and providing remote call center for many Fortune 500 companies.

Get 2 Travel logo

About Get 2 Travel

Sourced by ZipRecruiter

We are people who are well versed in the fun and rigors of traveling. Our Travel Agency came together to help other people plan and book their dream vacations. We have over 40 years of travel planning between us. Whether you're looking for a Cruise, Plane tickets, Accommodations, or the Whole package, We have you covered. Simply tell one of our specialists where you want to go, and we'll help you figure out the rest. We work directly with other companies to get the best deals.While working with us, We want you to be completely happy with the experience. If you have questions about us, Our Services, get in touch. We hope you continue to book with us for many years to come.

Industry

Travel arrangement services

Company size

11 - 50 Employees

Headquarters location

Knightdale, NC, US

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