ZipRecruiter

Log In

1

Bilingual Customer Service Agent Jobs (NOW HIRING)

RemX

Bilingual Customer Service Agent

Atlanta, GA · On-site

$19/hr

Bilingual Customer Service Agent * Schedule: Monday-Friday, 10:00 AM - 7:00 PM * Pay: $19.00/hour starting * Training Start Dates: Tentatively July 27th or August 3rd * Location: Sandy Springs, GA

New

RemX

Be Seen First

Bilingual Customer Service Agent

Sandy Springs, GA · On-site

$19/hr

Bilingual (English/Spanish) Required 10am - 7pm M-F $19 per hour to start Minimum $20.50 after ... Professionally handle incoming requests from customers and ensure that issues are resolved both ...

MAP

Customer Service Agent

North Richland Hills, TX · On-site

$19/hr

Overnight Bilingual Customer Service Agent Location: North Richland Hills, Texas Are you a night owl ready to be a vital voice for businesses and healthcare providers? Map Communications is hiring ...

Unifirst

Bilingual Customer Service Agent

San Antonio, TX

$13 - $16.25/hr

The Agent is responsible for managing accounts, resolving inquiries, and processing transactional ... Minimum 2 years' experience in a demanding Office / Customer Service Environment with all ...

Unifirst

Bilingual Customer Service Agent

San Antonio, TX

$13 - $16.25/hr

The Agent is responsible for managing accounts, resolving inquiries, and processing transactional ... Minimum 2 years' experience in a demanding Office / Customer Service Environment with all ...

next page

Showing results 1-20

All JobsBilingual Customer Service Agent Jobs

Bilingual Customer Service Agent information

See salary details

$9

$17

$25

How much do bilingual customer service agent jobs pay per hour?

As of Jul 13, 2026, the average hourly pay for bilingual customer service agent in the United States is $17.44, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $18.75 per hour, depending on experience, location, and employer.

How can I make 2000 a week working from home?

A Bilingual Customer Service Agent can potentially earn $2000 a week by working full-time hours, often 40 or more hours, and handling high-volume or specialized accounts. Increasing income may involve gaining language certifications, developing strong communication skills, and working for companies that offer competitive pay or bonuses for bilingual abilities.

What are Bilingual Customer Service Agents?

Bilingual Customer Service Agents are professionals who assist customers in more than one language, helping resolve issues, answer questions, and provide information about products or services. They typically work in call centers, retail, or online support environments, serving a diverse customer base. Their language skills enable companies to communicate effectively with customers who speak different languages, improving customer satisfaction and expanding market reach.

What are some common challenges faced by Bilingual Customer Service Agents, and how can they be addressed?

Bilingual Customer Service Agents often encounter challenges such as managing conversations in multiple languages simultaneously, accurately interpreting customer needs, and adapting to varying cultural communication styles. To address these challenges, agents benefit from ongoing language training, clear internal resources, and support from a diverse team. Employers frequently provide regular workshops and access to translation tools, fostering collaboration and ensuring agents feel confident when handling complex or sensitive situations with customers from different backgrounds.

What is a bilingual customer service agent job description?

A bilingual customer service agent is responsible for assisting customers in two languages, providing support, resolving issues, and answering inquiries via phone, email, or chat. They often use customer relationship management (CRM) tools and require strong communication skills in both languages. The role typically involves patience, problem-solving, and cultural awareness to ensure effective service delivery.

What are the key skills and qualifications needed to thrive as a Bilingual Customer Service Agent, and why are they important?

To thrive as a Bilingual Customer Service Agent, you need fluency in at least two languages, excellent verbal and written communication skills, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and ticketing platforms is usually required. Strong problem-solving abilities, patience, and cultural sensitivity help agents build rapport and resolve customer issues effectively. These skills ensure high-quality support for diverse customers, improving satisfaction and loyalty in competitive markets.

What is the difference between Bilingual Customer Service Agent vs Customer Support Specialist?

AspectBilingual Customer Service AgentCustomer Support Specialist
CredentialsHigh school diploma or equivalent; bilingual proficiencyHigh school diploma or higher; specialized training optional
Work EnvironmentCall centers, customer service departmentsCall centers, online support, technical support
Employer & IndustryRetail, telecom, finance, hospitalityTech companies, e-commerce, software firms
Search & Comparison IntentCustomer service roles requiring bilingual skillsCustomer support roles with technical or product focus

The Bilingual Customer Service Agent primarily handles customer inquiries in multiple languages, often in call center settings, focusing on communication and problem-solving. Customer Support Specialists may have a broader or more technical role, providing in-depth product or service assistance. While both roles require strong communication skills, bilingual proficiency is key for the agent, whereas specialists may need technical knowledge.

What is the highest paid customer service job?

The highest paid customer service roles are often in executive or specialized positions such as Customer Service Director or Customer Experience Manager, with salaries reaching six figures in large corporations. These roles typically require extensive experience, leadership skills, and knowledge of customer relationship management tools.

What jobs can I get if I'm bilingual?

Bilingual individuals can pursue a variety of jobs such as customer service agents, translators, interpreters, sales representatives, and roles in healthcare, education, or hospitality. These positions often require strong communication skills and may benefit from language proficiency certifications or training.
More about Bilingual Customer Service Agent jobs
What states have the most Bilingual Customer Service Agent jobs? States with the most job openings for Bilingual Customer Service Agent jobs include:
What job categories do people searching Bilingual Customer Service Agent jobs look for? The top searched job categories for Bilingual Customer Service Agent jobs are:
Bilingual Customer Service Agent jobs near you
Infographic showing various Bilingual Customer Service Agent job openings in the United States as of July 2026, with employment types broken down into 94% Full Time, 4% Part Time, and 2% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $36,285 per year, or $17.4 per hour.
Bilingual Customer Service Agent

Bilingual Customer Service Agent

RemX

Atlanta, GA • On-site

$19/hr

Temporary

Posted 4 days ago

New

Job description

Position Details
  • Title: Bilingual Customer Service Agent
  • Schedule: Monday-Friday, 10:00 AM - 7:00 PM
  • Pay: $19.00/hour starting
  • Training Start Dates: Tentatively July 27th or August 3rd
  • Location: Sandy Springs, GA
    • Must reside in the Atlanta metro area
    • Fully onsite position

Key Responsibilities
  • Handle incoming customer inquiries professionally and efficiently
  • Resolve customer issues via phone, chat, and email
  • Gather and document customer information accurately
  • Educate customers to reduce repeat contacts
  • Investigate and resolve complaints
  • Follow company policies while delivering excellent customer service
  • Meet weekly and monthly KPI expectations
  • Collaborate effectively with team members
  • Maintain professionalism and attention to detail in all interactions

Required Experience & Skills
  • Previous contact center/call center experience
  • Bilingual communication skills (English / Spanish)
  • Excellent phone presence and tone
  • Quality assurance familiarity
  • Active listening and empathy
  • Strong verbal and written communication
  • Ability to navigate multiple systems and follow procedures
  • Strong attention to detail and multitasking skills
  • Proficiency with Microsoft Word, Excel, and Outlook

Bilingual Customer Service Agent
RemX logo

About RemX

Sourced by ZipRecruiter

RemX is a proven leader in the Contract to Hire job industry. We help place the right people in the right jobs. Let us help you today!

Industry

Recruiting and staffing services

Company size

501 - 1,000 Employees

Headquarters location

Atlanta, GA, US

Social media

FacebookTwitter

View All RemX Jobs

Apply