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Bilingual Case Manager Jobs in Springfield, MA (NOW HIRING)

Gandara

Case Manager | TSS

Westfield, MA · On-site

$24.50/hr

Case Manager | TSS Work Location: Westfield, Ma ... Bilingual Candidates Encouraged to Apply *EOE M/F/D/V *Union/Non-Union Job Summary: To work within ...

The Youth Counselor

Case Manager

Hartford, CT · On-site

$52 - $76/hr

The Case Manager will providecomprehensive case management services to clients and theirfamilies ... Must be culturally competent to serve diverse client population;bi-lingual (English/Spanish ...

New

ImmaCare Inc.

Supportive Housing Case Manager

Hartford, CT · On-site

$22.11/hr

The Housing Case Manager position is characterized by advocacy, empowerment and mediation. Housing ... Bilingual/Bicultural (English/Spanish) (preferred) * Ability to handle stressful situations and a ...

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Bilingual Case Manager information

See Springfield, MA salary details

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$23

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How much do bilingual case manager jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for bilingual case manager in Springfield, MA is $23.23, according to ZipRecruiter salary data. Most workers in this role earn between $20.14 and $25.48 per hour, depending on experience, location, and employer.

What is a bilingual case manager?

Bilingual Case Managers are professionals who provide support, advocacy, and coordination of services for clients while communicating fluently in two languages. They help individuals navigate systems such as healthcare, social services, or legal assistance, ensuring language is not a barrier to receiving help. Their bilingual skills allow them to serve diverse populations, accurately assess client needs, and facilitate communication between clients and service providers. This role is especially important in multicultural communities where language barriers can hinder access to essential resources.

How does being bilingual enhance your effectiveness as a case manager, and what challenges might you face in this role?

As a Bilingual Case Manager, your language skills allow you to build stronger relationships with clients from diverse backgrounds, ensuring they fully understand their options and receive culturally appropriate support. However, you may face challenges such as translating complex terminology, managing high caseloads, and navigating cultural nuances that affect client trust or engagement. Effective communication and empathy are crucial, as is the ability to advocate for clients across various social services while maintaining accurate documentation. Collaboration with multidisciplinary teams is common, making adaptability and strong interpersonal skills important for success.

What are the key skills and qualifications needed to thrive as a bilingual case manager, and why are they important?

To thrive as a Bilingual Case Manager, you need proficiency in at least two languages, a relevant degree in social work or human services, and strong case management experience. Familiarity with case management software, client tracking systems, and documentation protocols is typically required. Exceptional cultural competence, active listening, and problem-solving skills help build trust and effectively support diverse clients. These abilities are crucial for ensuring equitable access to services and successful outcomes for clients from various backgrounds.

What are popular job titles related to Bilingual Case Manager jobs in Springfield, MA?

For Bilingual Case Manager jobs in Springfield, MA, the most frequently searched job titles are:

What job categories do people searching Bilingual Case Manager jobs in Springfield, MA look for?

The top searched job categories for Bilingual Case Manager jobs in Springfield, MA are:

What cities near Springfield, MA are hiring for Bilingual Case Manager jobs?

Cities near Springfield, MA with the most Bilingual Case Manager job openings:

Bilingual Case Manager jobs near you
Infographic showing various Bilingual Case Manager job openings in Springfield, MA as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 16% Part Time, and 1% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $49,477 per year, or $23.8 per hour.

Case Manager | GARP

Gandara

Springfield, MA • On-site

$24.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 11 days ago

Job description

Why Work for Gandara:
Explore the career pathways in Behavioral Health, Substance Use and Recovery, Community Based Clinical services, Adolescent and Family services, Adult Residential, Maintenance and Administration! Whether that is in an entry level or leadership role, Gandara will provide the tools and resources to better enhance your career growth. The opportunities are presented with the ability to transition your skills and experience in meeting the organizations mission. There is grand landscape of opportunities that supports the community we serve, so Join the Gándara team today!
Benefits:
  • Retirement Plan 403(b)
  • Health, Dental, Vision, Pet and Life Insurance
  • Paid vacations
  • Paid holidays
  • 8 discretionary days
  • Mileage Reimbursement

Salary:
  • Hourly Rate | $24.50

Additional Benefits:
  • Career Growth Opportunities
  • Culturally Diverse population
  • Clinical Licensing Support

Job Title: Case Manager
Work Location: Springfield, Ma.
*Bilingual Candidates Encouraged to Apply
*EOE M/F/D/V
*Union/Non-Union
Job Summary:
To work within Gándara Residential Services team model, establishing open communication, support, and accountability among workers and consumers. The case manager is accountable to the Program Director/Clinical Supervisor, who is responsible for providing supervision and training. The Case Manager staff is one who actively promotes the philosophy of Gándara Center, and maintains a high level of commitment to the progra
Duties and Responsibilities
  • To provide advocacy/case management services,
  • To develop strong, supportive relationships with the clients, and provide for client care and safety.
  • To complete all clinical documentation and casework for assigned residents: including but not limited to: adult comprehensive assessment, individual action plans, group progress notes, weekly progress notes, discharge summary, and transition/discharge/aftercare planning.
  • To maintain updated clinical notes and reporting in accordance to established record keeping procedures.
  • To facilitate daily evidence based psychoeducation groups and other recovery based groups.
  • To provide weekly individual case management sessions with assigned residents
  • To administer and complete the EIM/ESM forms and adhere to funding sources requirements
  • To maintain direct supportive contact with residents to continually assess their individual needs, provide information, discuss problems, set limits and encourage growth and development.
  • To develop and maintain a working relationship and knowledge of other social service agencies in the community.
  • To notify supervisory staff immediately in the event of a client crisis, suspected illegal activity or any behavior constituting an incident in the program.
  • To administer drug/alcohol screens to residents when considered clinically appropriate.
  • To provide orientation of services to prospective clients, family members and community interest groups.
  • To utilize de-escalation techniques to reduce, prevent, or resolve escalated resident conflicts
  • To acquire and maintain current the necessary certifications mandated by the Agency and funding sources.

Minimum Qualifications
  • Associates Degree + 2yrs experience
  • Bachelor's degree + 1-2 years' experience preferred.
  • Demonstrated strong communication and interpersonal skill, including conflict resolution.
  • Experience providing substance abuse services
  • Demonstrated organizational skill, able to multi-task.
  • Demonstrated ability to lead through example.
  • Must have valid driver's license and must meet Agency requirements for driving history records.
  • Must have availability of an automobile to transport clients or perform other supportive services as necessary.

The Gándara Mental Health Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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