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Best Western information

What are the typical responsibilities of a Best Western employee?

Best Western employees are responsible for providing excellent customer service, managing guest check-ins and check-outs, maintaining cleanliness and order in guest rooms and public areas, and ensuring a positive overall guest experience. Their roles can range from front desk staff and housekeeping to management and maintenance. Employees often handle reservations, assist with guest inquiries, and help resolve any issues that guests may encounter during their stay. The goal is to create a welcoming and comfortable environment for all guests.

What are the key skills and qualifications needed to thrive as a Best Western hotel front desk agent?

To thrive as a Best Western Hotel Front Desk Agent, you need strong customer service skills, attention to detail, and a high school diploma or equivalent. Familiarity with property management systems (like Opera or OnQ), reservation software, and basic office tools is typically required. Outstanding communication, problem-solving abilities, and a friendly demeanor help agents deliver excellent guest experiences and resolve issues efficiently. These skills and qualities are crucial for ensuring guest satisfaction, smooth operations, and a positive reputation for the hotel.

What is the difference between Best Western vs Hotel Manager?

AspectBest WesternHotel Manager
CredentialsTypically requires hospitality or business degree, relevant certificationsRequires hospitality management degree, leadership certifications often preferred
Work EnvironmentHotel chains, front desk, customer service, operationsOversees hotel operations, staff management, guest satisfaction
Industry UsageBrand name for hotel chain, used in hospitality industryPosition title across various hotel brands and independent hotels

Best Western is a hotel chain brand, while a Hotel Manager is a leadership role responsible for overseeing hotel operations within any hotel or chain, including Best Western. The Hotel Manager ensures guest satisfaction, manages staff, and maintains hotel standards. While Best Western refers to a specific brand, Hotel Manager is a job title found across many hotel brands and independent properties, often requiring similar credentials and skills.

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What states have the most Best Western jobs?

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What job categories do people searching Best Western jobs look for?

The top searched job categories for Best Western jobs are:

Best Western jobs near you
Infographic showing various Best Western job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, and 4% Contract. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution.

Best Western Plus Rialto - Housekeeper

Aimbridge Hospitality

Rialto, CA • On-site

$17 - $17.50/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 12 days ago

Aimbridge Hospitality rating

6.0

Company rating: 6.0 out of 10

Based on 137 frontline employees who took The Breakroom Quiz

63rd of 109 rated hotels

Job description

Join Our Team as a Housekeeper!
As a Housekeeper, you're the heartbeat of our hotel and the secret ingredient behind every sparkling guest experience! If you love making spaces shine and take pride in turning rooms into welcoming retreats, this role was made for you. Your days will be filled with transforming guest rooms into spotless havens, taking on deep-cleaning adventures, and helping keep every corner picture-perfect so each guest's stay is unforgettable.
If you get a thrill from seeing freshly made beds, gleaming hallways, and pristine public spaces-and you believe friendly service makes all the difference-you'll fit right in with our team. Join us if you're excited to roll up your sleeves, spread a little joy, and help us create a hotel that guests can't wait to return to!
KEY SKILLS/RESPONSIBILITIES
  • Sparkle Squad Duties: Channel your inner sparkle! Transform guest rooms and equipment into spotless sanctuaries. Shine up lobbies, hallways, and restrooms so every corner gleams. From plush carpets to comfy furniture, make it all dazzle. Keep your housekeeping cart loaded like a pro, ready for any adventure. Freshen up beds with crisp linens and restock supplies, making every guest feel at home. Dive into deep cleaning tasks-swap AC filters, add a splash of paint-so everything stays picture-perfect!
  • Guest Happiness Hero: Be the friendly face guests remember! Spring into action when someone needs a hand and deliver items with a smile. Let your awesome customer service shine through every interaction.
  • Safety Superstars: Be the hotel's guardian! Make sure both guests and property stay safe by keeping an eye on sensitive spots. Practice safe work habits so you and your teammates can enjoy a worry-free day.

EDUCATION & EXPERIENCE
  • High school diploma or equivalent preferred.
  • Strong attention to detail and ability to communicate effectively with guests and team members.

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:
  • Now offering Daily Pay! Ask your Recruiter for more details
  • Medical, Dental, and Vision Coverage
  • Short-Term and Long-Term Disability Income
  • Term Life and AD&D Insurance
  • Paid Time Off
  • Employee Assistance Program
  • 401k Retirement Plan

PROPERTY INFORMATION:
Best Western Plus Rialto offers a modern, newly built workplace in the heart of a growing community near the Foothill Grove housing development and the Renaissance Shopping Center. The hotel blends Art Deco-inspired design with contemporary comfort, creating a stylish environment for both guests and staff. Team members support thoughtfully appointed guest rooms and suites featuring plush bedding, sleek furnishings, and modern amenities. Located within a short drive of downtown San Bernardino, the property attracts business and leisure travelers alike. It's a fresh, welcoming environment ideal for staff who enjoy working in a brand-new, design-forward hotel.
Application deadline for Colorado positions:

What Aimbridge Hospitality employees say

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Hours and flexibility

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About Aimbridge Hospitality

Sourced by ZipRecruiter

As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality.

Industry

Hospitality services

Company size

10,000+ Employees

Headquarters location

Plano, TX, US

Year founded

2003

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