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Benefit Assistant Jobs in Indiana (NOW HIRING)

Truman Medical Centers

... with benefit vendors. * Maintain and update benefits policies, employee communications, forms, and intranet content. * Assist with Open Enrollment, benefits fairs, new hire orientation, and ...

Elwood Staffing

Benefits Administrator

Columbus, IN · On-site

Assist with planning and execution of annual open enrollment (OE) for internal employees and ... Benefit AdvocatesDiscount tickets, travel, and shopping-Working AdvantageDell computer ...

Truman Medical Centers

... Assist with benefit deduction reconciliations and vendor payment processing Help administer retirement reward and education assistance programs Support and present during new hire benefits ...

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Showing results 21-40

All JobsBenefit JobsBenefit Assistant JobsBenefit Assistant Jobs in Indiana

Benefit Assistant information

See Indiana salary details

$26.6K

$42.6K

$65.7K

How much do benefit assistant jobs pay per year?

As of Aug 8, 2026, the average yearly pay for benefit assistant in Indiana is $42,571.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,700.00 and $46,200.00 per year, depending on experience, location, and employer.

What is the difference between Benefit Assistant vs Benefits Coordinator?

AspectBenefit AssistantBenefits Coordinator
CredentialsHigh school diploma or equivalent; some roles may require certificationHigh school diploma; some roles may prefer certifications in benefits administration
Work EnvironmentOffice settings, healthcare facilities, or HR departmentsOffice-based, often in HR or benefits departments
Employer & Industry UsageUsed across healthcare, corporate, and government sectorsCommon in large organizations, healthcare, and government agencies
Primary ResponsibilitiesAssist with benefits enrollment, answer employee questions, process paperworkManage benefits programs, coordinate enrollments, ensure compliance

Benefit Assistants typically focus on supporting benefits processes and providing customer service, while Benefits Coordinators handle the overall management and administration of benefits programs. Both roles require similar credentials and are found in similar environments, but Benefits Coordinators usually have more responsibility for program oversight.

What are some common challenges benefit assistants face when supporting employees with benefits enrollment?

Benefit Assistants often encounter challenges such as clarifying complex insurance options, addressing employees' unique needs, and managing high volumes of inquiries during open enrollment periods. Navigating various benefit platforms and ensuring accurate data entry are crucial, as errors can impact employee coverage. Additionally, Benefit Assistants must stay updated on changing regulations and company policies to provide accurate information and support to both employees and HR teams.

What are the key skills and qualifications needed to thrive as a benefit assistant?

To thrive as a Benefit Assistant, you need a solid understanding of employee benefits programs, attention to detail, and typically a background in human resources or a related field. Familiarity with HRIS platforms, benefits administration software, and basic proficiency in Microsoft Office are commonly required. Strong organizational skills, clear communication, and a customer-service mindset help build trust and effectively address employee concerns. These skills ensure accurate benefits administration, regulatory compliance, and positive employee experiences.

What is a benefit assistant?

Benefit Assistants are professionals who support the administration of employee benefits programs within an organization. They help manage tasks such as enrolling employees in benefit plans, answering questions about benefits, processing claims, and maintaining accurate records. Benefit Assistants often serve as a liaison between employees and benefits providers to ensure everyone receives the information and support they need. Their role is crucial in helping employees understand and utilize their health, dental, retirement, and other company-sponsored benefits.
What are the most commonly searched types of Benefit jobs in Indiana? The most popular types of Benefit jobs in Indiana are:
Benefit Assistant jobs near you
Infographic showing various Benefit Assistant job openings in Indiana as of August 2026, with employment types broken down into 84% Full Time, 13% Part Time, and 3% Contract. Highlights an 77% Physical, 1% Hybrid, and 22% Remote job distribution, with an average salary of $42,571 per year, or $20.5 per hour.

Benefit Specialist (9:30am - 6pm shift)

PharmaCord LLC

Jeffersonville, IN • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 23 days ago

PharmaCord rating

7.0

Company rating: 7.0 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

260th of 483 rated business services

Job description

Valeris is a fully integrated life sciences commercialization partner that provides comprehensive solutions that span the entire healthcare value chain. Formed by the merger of PharmaCord and Mercalis, Valeris™ revolutionizes the path from life sciences innovation to real-life impact to build a world in which every patient gets the care they need. Valeris works on behalf of life sciences companies to improve the patient experience so that patients can access and adhere to critical medications. Backed by proven industry expertise, a deep commitment to patient care, the latest technology, and exceptionally talented team members, Valeris provides the data and strategic insights, patient support services and healthcare provider engagement tools to help life sciences companies successfully commercialize new products. Valeris provides commercialization solutions to more than 500 life sciences customers and has provided access and affordability support to millions of patients. The company is headquartered in Morrisville, North Carolina and Jeffersonville, Indiana. To learn more about Valeris, please visit www.valeris.com.
When you join the team as the Benefits Specialist, you'll have the opportunity to make a difference in the lives of our patients each day as they look to you as part of their dedicated support team for helping them navigate the tricky process to getting access to their complex medication. You'll compassionately deliver an exceptional experience to many patients per day always remembering that every prescription or document belongs to a real person who is looking for thorough and efficient management of their records. You'll adjust your approach to their needs by communicating clearly, focusing on the accuracy of the details of their medical records and your mastery of the program requirements, and ensuring their prescriptions or cases are handled timely. This role may be eligible for a hybrid schedule after 6 months (or sooner once proficiency in role is demonstrated). Review our Benefits & Perks below to learn more!
A typical day in this role will include providing in-depth knowledge of our client programs by working directly with patients, healthcare providers, and insurance companies to answer inquiries, process service requests, assess benefits coverage, and manage through barriers, in a compliant manner, that stand in the way of patients and their access to therapy. The Benefits Specialist works in a dynamic and compassionate customer service role providing telephonic and web-based, where applicable, customer service support.
Key Responsibilities:
  • Benefit Verification:
    • Performing patient level benefits verifications as applicable for all major medical and pharmacy benefits plans.
    • Completion of the template forms that provide patient level benefits Coverage Determination Summary.
    • Coordination of prior authorizations based on payer guidelines and in compliance with law, regulation or guidance.
  • Patient Assistance:
    • Review of patient assistance enrollment forms and any supporting documentation to assess patient eligibility for participation as per SOPs and program guidelines.
    • Determination of patient's eligibility based upon program criteria for qualification.
    • Communicating the patient's eligibility to the patient, healthcare provider, and/or consignment pharmacy.
    • Answer and assist inbound callers through resolution utilizing answers to frequently asked questions or by warm transferring callers to other appropriate individuals.
    • Actively listen to each customer, assess needs, and respond with demonstrated patience and courtesy.
    • Review and identification of information that is missing and/or incorrect within program service requests/program applications.
    • Reporting of Adverse Events/ Product Complaint inquiries received in accordance with SOP and good manufacturer practices.
    • Provides timely feedback to the company regarding service failures or customer concerns
    • Effectively uses our internal technology platform, PharmaCord Lynk, to complete claims processing and keep workflows moving.
    • Communicate with key medical practice accounts, sales representatives regarding the status of cases. Provide consultative services where issues arise on how obstacles can be overcome to get patient on paid therapy.
    • Benefits Specialists are expected to be patient focused and committed to providing the highest quality customer service all while maintaining a sense of compliance and commitment to abiding by company policies and procedures.
  • Utilize Valeris' values as the driving force behind the team's success
  • On time adherence to training deadlines for all corporate policies and procedures
  • Ensure all SOPs are followed with consistency
  • Perform additional tasks or projects as assigned

Qualifications:
  • Bachelor's degree strongly preferred or equivalent experience required; completion of a high school diploma or GED is required
  • 6 months customer service experience, payer benefits experience (reimbursement, prior authorization, etc.), healthcare industry experience or healthcare related certification, license, or equivalent coursework is strongly preferred
  • Bilingual is a plus
  • This is an office-based position, the ability to sit for extended periods of time is necessary
  • Although very minimal, flexibility to travel as needed is preferred

Physical Demands & Work Environment
  • While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to sit for long periods of time, use hands to type, handle or feel; and reach with hands and arms. Prefer candidates who can type at least 35 words per minute with 97% accuracy.
  • Although very minimal, flexibility to travel as needed is preferred.
  • This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, etc.

Why Work for Valeris?
We're committed to supporting the well-being and success of our team members. As part of our organization, full-time employees can expect:
  • Medical, dental, and vision plans, including HSA- and FSA-eligible options, with Valeris contributing toward premium costs
  • Additional health support, including telehealth and Employee Assistance Program (EAP) services
  • Company match on Health Savings Account contributions
  • Free Basic Life and AD&D coverage equal to your annual earnings, with a minimum of $50,000 and a maximum of $300,000
  • Company-paid Short-Term Disability coverage, with the option to purchase Long-Term Disability
  • 401(k) Retirement Savings Plan with 100% match on the first 5% you contribute, with immediate vesting
  • Paid Time Off (PTO) and Sick Leave to support work-life balance
  • Team members receive nine paid holidays plus two floating holidays
  • Opportunities for advancement in a company that supports personal and professional growth
  • A challenging, stimulating work environment that encourages new ideas
  • Work for a company that values diversity and makes deliberate efforts to create an inclusive workplace
  • A mission-driven, inclusive culture where your work makes a meaningful impact

Any offer of employment is contingent upon the successful completion of a background check and, depending on the position, a drug screen in accordance with company standards. Please note that this job description is not intended to be an exhaustive list of all duties, responsibilities, or activities associated with the position. Responsibilities and tasks may be modified at any time, with or without notice.
Our Commitment to Equal Opportunity
At Valeris, we don't just accept difference - we celebrate it, support it and we thrive on it for the benefit of our employees, our products and our community. Valeris is proud to be an equal opportunity employer.
Important Notice
Due to an increase in hiring scams, please be aware that if you are selected to move forward in our hiring process, a member of our Talent Acquisition team will contact you directly using an official @pharmacord.com and/or @valeris.com, @echo.newtonsoftware.com email address regarding next steps in our interview process.
Please Note:
  • PharmaCord will never use Microsoft Teams to reach out to candidates for interview scheduling. However, video interviews are typically conducted via Microsoft Teams. Official meeting links will always be sent from an @valeris.com, @pharmacord.com or @echo.newtonsoftware.com email address, or through our scheduling platform, Calendly.
  • We will never request your bank account information at any stage of the hiring process.
  • We will never send a check (electronic or physical) to purchase home office equipment.

If you receive any suspicious communication regarding employment with PharmaCord, please report it to our Talent Acquisition team immediately at careers@pharmacord.com
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