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Behavioral Health Utilization Management Jobs (NOW HIRING)

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Behavioral Health Utilization Management information

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How much do behavioral health utilization management jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for behavioral health utilization management in the United States is $42.28, according to ZipRecruiter salary data. Most workers in this role earn between $33.41 and $48.56 per hour, depending on experience, location, and employer.

What is the difference between Behavioral Health Utilization Management vs Behavioral Health Case Manager?

AspectBehavioral Health Utilization ManagementBehavioral Health Case Manager
CredentialsLicenses (e.g., RN, LCSW), certifications in utilization reviewLicenses (e.g., LCSW, LPC), case management certifications
Work EnvironmentInsurance companies, healthcare organizations, utilization review departmentsHospitals, community clinics, outpatient facilities
Employer & Industry UsageHealth insurance providers, managed care organizationsBehavioral health agencies, hospitals, outpatient clinics

Behavioral Health Utilization Management focuses on reviewing and authorizing mental health services to ensure appropriate care and cost management. In contrast, Behavioral Health Case Managers coordinate ongoing patient care, providing support and resources to improve treatment outcomes. Both roles require relevant licenses and certifications but differ in their primary responsibilities and work settings.

What are some common challenges faced by Behavioral Health Utilization Management professionals, and how are they typically addressed?

Behavioral Health Utilization Management professionals often encounter challenges such as managing high caseloads, keeping up with evolving clinical guidelines, and ensuring timely communication with providers and insurance companies. Balancing the need for cost containment with advocating for appropriate patient care can also be demanding. These challenges are typically addressed through ongoing training, strong teamwork, and the use of evidence-based criteria and decision-support tools to guide determinations and streamline workflows.

What is Behavioral Health Utilization Management?

Behavioral Health Utilization Management is a process used by insurance companies and healthcare organizations to evaluate the necessity, appropriateness, and efficiency of behavioral health services such as mental health and substance use treatments. This process helps ensure that patients receive the right level of care based on clinical guidelines while managing healthcare costs. Utilization managers review treatment plans, authorize services, and coordinate with providers to promote quality outcomes and avoid unnecessary services. Their work is essential in balancing patient needs with resource allocation in the healthcare system.

What are the key skills and qualifications needed to thrive as a Behavioral Health Utilization Management professional, and why are they important?

To thrive as a Behavioral Health Utilization Management professional, you need a background in behavioral health or clinical care, often with an RN, LCSW, LPC, or similar licensure and experience in mental health care settings. Familiarity with utilization review software, insurance guidelines, and electronic health record (EHR) systems is crucial. Strong analytical thinking, communication, and negotiation skills are essential soft skills to effectively evaluate treatment plans and coordinate with providers. These competencies are vital to ensuring appropriate, cost-effective care while maintaining compliance with regulatory and payer requirements.
More about Behavioral Health Utilization Management jobs
What cities are hiring for Behavioral Health Utilization Management jobs? Cities with the most Behavioral Health Utilization Management job openings:
What states have the most Behavioral Health Utilization Management jobs? States with the most job openings for Behavioral Health Utilization Management jobs include:
What job categories do people searching Behavioral Health Utilization Management jobs look for? The top searched job categories for Behavioral Health Utilization Management jobs are:
Infographic showing various Behavioral Health Utilization Management job openings in the United States as of May 2026, with employment types broken down into 79% Full Time, and 21% Part Time. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $87,946 per year, or $42.3 per hour.
Utilization Management Director, El Paso Health

Utilization Management Director, El Paso Health

University Medical Center of El Paso

El Paso, TX • On-site

Full-time

Posted 6 days ago


University Medical Center Of El Paso rating

6.8

Company rating: 6.8 out of 10

Based on 35 frontline employees who took The Breakroom Quiz

565th of 995 rated hospitals


Job description

Job Summary
Provides strategic leadership and oversight of El Paso Health's Utilization Management (UM) program, including planning, development, implementation, and continuous quality improvement of integrated UM services across all lines of business. Ensures compliance with all contractual, regulatory, and accreditation requirements established by HHSC, TDI, CMS, URAC, and other governing bodies.
Partners with healthcare providers to ensure appropriate and consistent administration of plan benefits through clinical review processes, including prior authorization, medical necessity determinations, out-of-network requests, and appropriate level-of-care decisions. Applies medical policies, clinical guidelines, benefit structures, and standardized decision-support tools within scope of licensure. Develops and maintains utilization management protocols supporting Medicaid, CHIP, Medicare Advantage, and Third-Party Administrator products. Maintains an effective and informed relationship with health plan Medical Director(s).
Minimum Job Requirements:
Work Experience:
Five years of experience in a management/supervisory capacity required. Strong background in managed care environment with Medicaid and/or other government programs is optimal. Experience with utilization review, clinic operations, and data collection and analysis preferred. Familiarity with third party insurance and other forms of reimbursement preferred.
License/Registration/Certification:
Current and active license to practice as a Registered Nurse in the state of Texas required.
Education and Training:
Bachelor degree in Nursing required.
Skills:
  1. Proven leadership, communication, and interpersonal skills necessary to interact effectively with physicians, management, associates, and external agencies/customers.
  2. Solid organization and contract management skills.
  3. Excellent analytical and negotiation skills.
  4. Excellent oral and written communication, interpersonal and time management skills.
  5. Ability to execute and be a self-starter and follow through on projects.
  6. Possess expertise in Microsoft Excel, Power Point and Microsoft Word.
  7. Strong computer skills, including familiarity with database systems.

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