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Behavioral Health Care Advocate Jobs (NOW HIRING)

Benchmark Health

Behavioral Health Advocate

This role operates within a Collaborative Care Model (CoCM)-aligned framework to support structured, measurement-based care and reimbursement. With the support of licensed clinicians, the Advocate ...

TEKsystems

Healthcare Advocate

Tempe, AZ

$21/hr

Description • Research and identify available healthcare options for members using the care navigation platform • Coordinate services such as imaging (MRI, CT, ultrasound), physical therapy ...

Benchmark Health

Behavioral Health Advocate (PST)

This role operates within a Collaborative Care Model (CoCM)-aligned framework to support structured, measurement-based care and reimbursement. With the support of licensed clinicians, the Advocate ...

Copa Health

Care Advocate

Phoenix, AZ

We support individuals and families across Arizona through high-quality behavioral health and ... As a Care Advocate, you will play a vital role in ensuring the safety, dignity, and well-being of ...

Copa Health

Care Advocate

Phoenix, AZ · On-site

$17 - $20/hr

We support individuals and families across Arizona through high-quality behavioral health and ... As a Care Advocate, you will play a vital role in ensuring the safety, dignity, and well-being of ...

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How much do behavioral health care advocate jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for behavioral health care advocate in the United States is $20.61, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $23.08 per hour, depending on experience, location, and employer.

What is a behavioral health care advocate?

A Behavioral Health Care Advocate is a professional who helps individuals access and navigate mental health and substance abuse services. They work with patients, families, and healthcare providers to coordinate care, provide support, and ensure that patients receive appropriate treatment. Their responsibilities often include assessing clients' needs, connecting them to resources, assisting with insurance issues, and advocating for their rights within the healthcare system. Behavioral Health Care Advocates can work in hospitals, community organizations, insurance companies, or government agencies. Their goal is to improve mental health outcomes and reduce barriers to quality care.

What are the key skills and qualifications needed to thrive as a behavioral health care advocate?

To thrive as a Behavioral Health Care Advocate, you need a background in behavioral health, psychology, or social work, often supported by a relevant degree and, in some cases, licensure such as LCSW or LPC. Familiarity with electronic health records (EHR), case management software, and insurance authorization systems is typically required. Exceptional communication, active listening, and problem-solving skills help advocates build rapport and navigate complex patient needs. These competencies are crucial for effectively supporting clients, coordinating care, and ensuring positive behavioral health outcomes.

What are some of the key challenges a behavioral health care advocate may encounter when coordinating care for clients?

Behavioral Health Care Advocates often face challenges such as navigating complex insurance systems, addressing gaps in community resources, and supporting clients who may be experiencing crisis or resistance to care. Effective communication and problem-solving are essential, as advocates frequently coordinate between clients, families, providers, and payers to ensure access to appropriate services. Building trust with clients and maintaining up-to-date knowledge of behavioral health resources are also crucial for success in this role.

What is the difference between Behavioral Health Care Advocate vs Mental Health Counselor?

AspectBehavioral Health Care AdvocateMental Health Counselor
CredentialsTypically requires a high school diploma or associate degree; certifications like Certified Behavioral Health Technician (CBHT) are commonRequires a master's degree in counseling, psychology, or social work; licensure often needed
Work EnvironmentHospitals, clinics, community health centers, and advocacy organizationsPrivate practices, clinics, hospitals, mental health facilities
Primary FocusSupporting clients through advocacy, resource navigation, and emotional supportProviding therapy, diagnosis, and treatment plans for mental health issues

While both roles support mental health, Behavioral Health Care Advocates focus on advocacy and resource assistance, often with less formal clinical training. Mental Health Counselors provide direct therapy and diagnosis, requiring advanced degrees and licensure. Understanding these differences helps in choosing the right career path or job fit.

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Behavioral Health Care Advocate jobs near you

Behavioral Health Care Advocate - UM - Remote

UnitedHealth Group

Tampa, FL • On-site, Remote

$60K - $107K/yr

Full-time

Retirement

Re-posted 24 days ago

UnitedHealth Group rating

7.6

Company rating: 7.6 out of 10

Based on 146 frontline employees who took The Breakroom Quiz

190th of 887 rated healthcare providers

Job description

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.
The Optum family of businesses, is seeking a Behavioral Health Care Advocate to join our team. As a member of the Optum Behavioral Care team, you'll be an integral part of our vision to make healthcare better for everyone.
At OptumHealth, you will perform within an innovative culture that's focused on transformational change in the health care system. You will leverage your skills across a diverse and multi-faceted business. And you will make contributions that will have an impact that's greater than you've ever imagined.
The Strategic Outpatient Engagement & Management (STEM) Care Advocate will complete telephonic clinical reviews directly with Providers to ensure members are getting the most effective and efficient care promoting best practices in the Outpatient psychotherapy and community-based treatment setting.
This position is inbound-queue based, and is fully remote, with a Monday-Friday, 10:30am - 7:00pm CST schedule
You'll enjoy the flexibility to work remotely* from anywhere within the U.S. as you take on some tough challenges.
Primary Responsibilities:
  • Focus on outpatient commercial, Medicaid and Medicare behavioral health services
  • Conducting outpatient reviews to determine appropriate care
  • Assessing if member care meets coverage guidelines
  • Shaping member treatment in partnership with providers to ensure best practices
  • Administering benefits and reviewing treatment plans

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
  • Active, unrestricted, Independent Level Clinician in Psychology, Social Work, Counseling or Marriage or Family Counseling with 2+ years of experience in behavioral health
  • Active, unrestricted independent licensure in state of residence
  • 2+ years of experience in a behavioral health setting
  • Outpatient psychotherapy and community-based treatment experience
  • Proven MS Office proficiency (Word, Excel, Outlook, Internet)
  • Distraction-free space in home to use as a home office
  • Access to high-speed internet (DSL or Cable)

Preferred Qualifications:
  • 2+ years of demonstrated experience (post licensure) in a related mental health environment including outpatient services
  • Experience working with EMRs (electronic medical records)
  • Experience in managed care
  • Experience conducting clinical review to determine appropriate levels of care
  • Demonstrated telephonic/office-based experience
  • Telephone queue experience
  • Utilization review/management experience

*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy.
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $60,200 - $107,400 annually based on full-time employment. We comply with all minimum wage laws as applicable.
Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

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