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Behavioral Health Utilization Management Jobs in Illinois

As a leader in behavioral health within UHS and in the Chicago area, Hartgrove Hospital is a ... The Utilization Management Coordinato r performs timely, daily clinical reviews with all payer ...

New

As a leader in behavioral health within UHS and in the Chicago area, Hartgrove Hospital is a ... The Utilization Management Coordinato r performs timely, daily clinical reviews with all payer ...

New

As a leader in behavioral health within UHS and in the Chicago area, Hartgrove Hospital is a ... The Utilization Management Coordinato r performs timely, daily clinical reviews with all payer ...

New

As a leader in behavioral health within UHS and in the Chicago area, Hartgrove Hospital is a ... The Utilization Management Coordinato r performs timely, daily clinical reviews with all payer ...

New

Responsibilities Hartgrove Behavioral Health System is a 160-bed leading psychiatric hospital ... The Utilization Management Coordinato r performs timely, daily clinical reviews with all payer ...

New

Lincoln Prairie Behavioral Health Center is a 97-bed facility located in Springfield, Illinois. We ... The Director of Case Management (Utilization Management) is responsible for the leadership ...

Lincoln Prairie Behavioral Health Center is a 97-bed facility located in Springfield, Illinois. We ... The Director of Case Management (Utilization Management) is responsible for the leadership ...

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Behavioral Health Utilization Management information

See Illinois salary details

$20

$40

$66

How much do behavioral health utilization management jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for behavioral health utilization management in Illinois is $40.97, according to ZipRecruiter salary data. Most workers in this role earn between $32.36 and $47.07 per hour, depending on experience, location, and employer.

What is behavioral health utilization management?

Behavioral Health Utilization Management is a process used by insurance companies and healthcare organizations to evaluate the necessity, appropriateness, and efficiency of behavioral health services such as mental health and substance use treatments. This process helps ensure that patients receive the right level of care based on clinical guidelines while managing healthcare costs. Utilization managers review treatment plans, authorize services, and coordinate with providers to promote quality outcomes and avoid unnecessary services. Their work is essential in balancing patient needs with resource allocation in the healthcare system.

What skills and qualifications are needed for behavioral health utilization management?

To thrive as a Behavioral Health Utilization Management professional, you need a background in behavioral health or clinical care, often with an RN, LCSW, LPC, or similar licensure and experience in mental health care settings. Familiarity with utilization review software, insurance guidelines, and electronic health record (EHR) systems is crucial. Strong analytical thinking, communication, and negotiation skills are essential soft skills to effectively evaluate treatment plans and coordinate with providers. These competencies are vital to ensuring appropriate, cost-effective care while maintaining compliance with regulatory and payer requirements.

What are common challenges in behavioral health utilization management and how are they addressed?

Behavioral Health Utilization Management professionals often encounter challenges such as managing high caseloads, keeping up with evolving clinical guidelines, and ensuring timely communication with providers and insurance companies. Balancing the need for cost containment with advocating for appropriate patient care can also be demanding. These challenges are typically addressed through ongoing training, strong teamwork, and the use of evidence-based criteria and decision-support tools to guide determinations and streamline workflows.

What is the difference between Behavioral Health Utilization Management vs Behavioral Health Case Manager?

AspectBehavioral Health Utilization ManagementBehavioral Health Case Manager
CredentialsLicenses (e.g., RN, LCSW), certifications in utilization reviewLicenses (e.g., LCSW, LPC), case management certifications
Work EnvironmentInsurance companies, healthcare organizations, utilization review departmentsHospitals, community clinics, outpatient facilities
Employer & Industry UsageHealth insurance providers, managed care organizationsBehavioral health agencies, hospitals, outpatient clinics

Behavioral Health Utilization Management focuses on reviewing and authorizing mental health services to ensure appropriate care and cost management. In contrast, Behavioral Health Case Managers coordinate ongoing patient care, providing support and resources to improve treatment outcomes. Both roles require relevant licenses and certifications but differ in their primary responsibilities and work settings.

What are popular job titles related to Behavioral Health Utilization Management jobs in Illinois?

For Behavioral Health Utilization Management jobs in Illinois, the most frequently searched job titles are:

What job categories do people searching Behavioral Health Utilization Management jobs in Illinois look for?

The top searched job categories for Behavioral Health Utilization Management jobs in Illinois are:

Infographic showing various Behavioral Health Utilization Management job openings in Illinois as of August 2026, with employment types broken down into 89% Full Time, and 11% Part Time. Highlights an 22% In-person, 11% Hybrid, and 67% Remote job distribution, with an average salary of $85,222 per year, or $41 per hour.

Utilization Management Coordinator

UHS

Chicago, IL • On-site

Full-time

Posted 2 days ago

New


Universal Health Services rating

6.9

Company rating: 6.9 out of 10

Based on 254 frontline employees who took The Breakroom Quiz

454th of 898 rated healthcare providers


Job description

Responsibilities

Hartgrove Behavioral Health System is a 160-bed leading psychiatric hospital dedicated to providing quality behavioral health services for its diverse population of children, adolescents and adults. Hartgrove Hospital has become the flagship behavioral health facility within Universal Health Services, Inc., its parent company. As a leader in behavioral health within UHS and in the Chicago area, Hartgrove Hospital is a state-of-the-art facility offering some of the most advanced technologies and programs found in the behavioral health field. We are dedicated to our teamwork approach and provide a compassionate and therapeutic environment, as well as offering a continuum of specialty programs throughout our inpatient, partial and outpatient services.

The Utilization Management Coordinator performs timely, daily clinical reviews with all payer types, to secure authorization for initial and continued treatment based on payer’s criteria and in accordance with the hospital wide Utilization Management Plan. Serves as liaison to 3rd and 4th party reviewers, effectively coordinating collection of all supporting data to support the hospital and patients’ position.  Functions as a key member of the multidisciplinary treatment team to educate and guide on level of care requirements and payer expectations for patient acuity and appropriate utilization. Completes quality and timely appeal/denial letters. Participates in post claim recovery review and ongoing audit activity, supporting compliance with CMS and other regulators. Works collectively with hospital operations to ensure timely documentation is aligned with patient conditions. Contributes to monthly utilization data trends using hospital data tools to report for the overall operation. Facilitates physician reviews with payers as required. Maintains all records/data pertaining to the Utilization Management Program.  Actively participates in Utilization Management/Medical Records Committee meetings including presentation of reports, statistics, etc.  Participates in the hospital-wide Quality Assurance Program.

Job Duties:

  • Performs timely, daily clinical reviews with all payer types (Managed Medicare, Managed Medicaid and commercial) to secure authorization for continued treatment (i.e. by fax, telephone or on-line) based on payer’s criteria, within the payer timeframes.
  • Enters all relevant necessary data in Midas system including certification, denials, Medicare and appeals. Ensures all entries are accurate and entered timely, including all correspondence received
  • Functions as a key member of the multidisciplinary treatment team to educate and guide on level of care requirements and payer expectations for patient acuity and appropriate utilization. Active participant in multidisciplinary treatment team meetings.
  • Communicates to the attending provider/other disciplines within 24 hours of identification of any problems related to unmet criteria, discharge planning, documentation, etc.
  • Communicates with managed care/insurance reviewers on requested clinical updates within 24 hours of the certification date. Facilitating peer reviews with payers as required.
  • Performs other duties as assigned/required by this position.

Benefit & Reward Highlights:

A Career with Hartgrove Behavioral Health System Offers....

  • A rewarding career improving the lives of adults and youth
  • Highly competitive wages & shift differentials
  • Career advancement and mobility
  • An engaged leadership team with a commitment to patient and staff safety
  • And much more!

For information about the benefits we offer, please visit UHS Benefits Service Center.

About Universal Health Services

One of the nation’s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (NYSE: UHS) has built an impressive record of achievement and performance, growing since its inception into a Fortune 500 corporation. Headquartered in King of Prussia, PA, UHS has 99,000 employees. Through its subsidiaries, UHS operates 28 acute care hospitals, 331 behavioral health facilities, 60 outpatient and other facilities in 39 U.S. States, Washington, D.C., Puerto Rico and the United Kingdom


Qualifications

Education:   Bachelor’s Degree in behavioral health related field required; Master Degree preferred. LCPC, LCSW, LPC, LSW, LMFT, RN or CADC preferred

Experience:   1 or more years of experience in Utilization Management preferred

Knowledge:  Possesses knowledge of utilization review, insurance and managed care procedures. Current knowledge of regulating /accrediting agency guidelines. Basic knowledge of computer skills and statistical analysis desired. Knowledgeable in behavioral health managed care and clinical assessment skills to align patient acuity with level of care practice guidelines - Diagnostic and Statistical Manual of Mental Disorders (DSM-V). Effective oral and written communication skills to support patient advocacy/negotiating skills to ensure quality reviews with payers. Solid understanding of acute inpatient psychiatric hospital operations, including both mental health and substance abuse treatment

Work Schedule:  Full-time, Day shift

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

We believe that diversity and inclusion among our teammates is critical to our success.

Notice

At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skillset and experience with the best possible career path at UHS and our subsidiaries.  We take pride in creating a highly efficient and best in class candidate experience. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card or bank information, etc.) from you via email. The recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc. If you are suspicious of a job posting or job-related email mentioning UHS or its subsidiaries, let us know by contacting us at: https://uhs.alertline.com or 1-800-852-3449.

Qualifications:

Education:   Bachelor’s Degree in behavioral health related field required; Master Degree preferred. LCPC, LCSW, LPC, LSW, LMFT, RN or CADC preferred

Experience:   1 or more years of experience in Utilization Management preferred

Knowledge:  Possesses knowledge of utilization review, insurance and managed care procedures. Current knowledge of regulating /accrediting agency guidelines. Basic knowledge of computer skills and statistical analysis desired. Knowledgeable in behavioral health managed care and clinical assessment skills to align patient acuity with level of care practice guidelines - Diagnostic and Statistical Manual of Mental Disorders (DSM-V). Effective oral and written communication skills to support patient advocacy/negotiating skills to ensure quality reviews with payers. Solid understanding of acute inpatient psychiatric hospital operations, including both mental health and substance abuse treatment

Work Schedule:  Full-time, Day shift

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

We believe that diversity and inclusion among our teammates is critical to our success.

Notice

At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skillset and experience with the best possible career path at UHS and our subsidiaries.  We take pride in creating a highly efficient and best in class candidate experience. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card or bank information, etc.) from you via email. The recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc. If you are suspicious of a job posting or job-related email mentioning UHS or its subsidiaries, let us know by contacting us at: https://uhs.alertline.com or 1-800-852-3449.

Education:UNAVAILABLEEmployment Type: FULL_TIME

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About Universal Health Services

Sourced by ZipRecruiter

Universal Health Services (UHS) is a major player in the healthcare industry, based in King of Prussia, Pennsylvania, U.S. Founded in 1978, UHS offers hospital and healthcare services. Their diverse services range from acute care hospitals, behavioral health facilities and ambulatory centers nationwide. The company's mission of enhancing the health and well-being of their patients is reflected in their commitment to 'Helping Individuals Live Longer, Healthier and Happier Lives'. Universal Health Services' consistent growth and success in their industry have been recognized on numerous occasions, including being ranked amongst the Fortune 500 list of largest companies.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

King of Prussia, PA, US