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Behavioral Health Receptionist Jobs in Kansas (NOW HIRING)

Medical Receptionist - FCHC

Colby, KS ยท On-site

$14.25 - $17.25/hr

Citizens Health is a community based, private, not-for-profit organization. It is comprised of ... Demonstrate behavior that reflects the image of the institution. Available Benefits: Medical ...

Medical Receptionist - FCHC

Colby, KS ยท On-site

$14.25 - $17.25/hr

Citizens Health is a community based, private, not-for-profit organization. It is comprised of ... Demonstrate behavior that reflects the image of the institution. Available Benefits: Medical ...

Medical Receptionist - FCHC

Colby, KS

$14.25 - $17.25/hr

About Us:Citizens Health is a community based, private, not-for-profit organization. It is ... Demonstrate behavior that reflects the image of the institution. Available Benefits: Medical ...

PSR I / PSR BILINGUAL

Newton, KS ยท On-site

$15.50 - $19.50/hr

... behavioral health setting. The PSR assists providers to care for patients by scheduling ... High school diploma/GED required * 6 months experience as a medical receptionist or medical records ...

Medical Front Office

Leavenworth, KS ยท On-site

$14.75 - $18.75/hr

NextCare Introduction NextCare strives to be the leader in high access healthcare, offering urgent ... The expression of these standards is evident in our behavior, our attitude, and our approach to our ...

Medical Front Office

Lawrence, KS ยท On-site

$14.25 - $17.75/hr

NextCare Introduction NextCare strives to be the leader in high access healthcare, offering urgent ... The expression of these standards is evident in our behavior, our attitude, and our approach to our ...

Medical Front Office

Leavenworth, KS ยท On-site

$14.75 - $18.75/hr

NextCare Introduction NextCare strives to be the leader in high access healthcare, offering urgent ... The expression of these standards is evident in our behavior, our attitude, and our approach to our ...

Medical Front Office

Fort Leavenworth, KS ยท On-site

$14.75 - $18.75/hr

NextCare Introduction NextCare strives to be the leader in high access healthcare, offering urgent ... The expression of these standards is evident in our behavior, our attitude, and our approach to our ...

Medical Front Office

Lawrence, KS ยท On-site

$14.25 - $17.75/hr

NextCare Introduction NextCare strives to be the leader in high access healthcare, offering urgent ... The expression of these standards is evident in our behavior, our attitude, and our approach to our ...

Showing results 21-40

Behavioral Health Receptionist information

See Kansas salary details

$8

$15

$22

How much do behavioral health receptionist jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for behavioral health receptionist in Kansas is $15.89, according to ZipRecruiter salary data. Most workers in this role earn between $13.51 and $17.79 per hour, depending on experience, location, and employer.

What is a behavioral health receptionist?

Behavioral Health Receptionists are administrative professionals who work in mental health clinics, counseling centers, or psychiatric offices. They are responsible for greeting clients, scheduling appointments, answering phone calls, and managing patient records. These receptionists often handle sensitive information and must maintain confidentiality while providing a welcoming and supportive environment for clients seeking behavioral health services. Their role is essential in ensuring the smooth operation of the office and supporting both clients and clinicians.

What are the key skills and qualifications needed to thrive as a behavioral health receptionist?

To thrive as a Behavioral Health Receptionist, you need strong organizational skills, attention to detail, and familiarity with medical office procedures, often supported by a high school diploma or equivalent. Proficiency with scheduling software, electronic health records (EHR) systems, and multi-line phone systems is typically required. Outstanding interpersonal communication, discretion, and empathy help you effectively support patients in sensitive situations. These skills ensure smooth office operations, safeguard patient confidentiality, and create a welcoming environment for individuals seeking behavioral health services.

What are some common challenges faced by behavioral health receptionists, and how can they be managed effectively?

Behavioral Health Receptionists often handle sensitive situations, such as clients experiencing emotional distress or mental health crises. One common challenge is maintaining a calm and compassionate demeanor while efficiently managing administrative tasks and a high volume of calls. Effective strategies include developing strong communication skills, setting clear boundaries, and collaborating closely with clinical staff to ensure clients receive timely support. Ongoing training in crisis intervention and mental health awareness can also help Receptionists navigate these challenges confidently.

What is the difference between Behavioral Health Receptionist vs Medical Office Receptionist?

AspectBehavioral Health ReceptionistMedical Office Receptionist
CredentialsHigh school diploma; certification in behavioral health preferredHigh school diploma; medical office certification optional
Work EnvironmentBehavioral health clinics, mental health facilitiesHospitals, clinics, outpatient medical offices
Job ResponsibilitiesScheduling mental health appointments, managing patient records, handling confidential behavioral health infoScheduling medical appointments, insurance verification, patient check-in/out

Both roles involve front-desk duties and patient interaction, but Behavioral Health Receptionists focus on mental health services and confidentiality, while Medical Office Receptionists handle general medical patient flow. The choice depends on the healthcare setting and specific certification requirements.

What job categories do people searching Behavioral Health Receptionist jobs in Kansas look for?

The top searched job categories for Behavioral Health Receptionist jobs in Kansas are:

Infographic showing various Behavioral Health Receptionist job openings in Kansas as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 16% Part Time, 1% Temporary, and 5% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $33,049 per year, or $15.9 per hour.

Receptionist 30 hrs Per Week

Valeo Behavioral Health Care, Inc.

Topeka, KS โ€ข On-site

$17.75/hr

Full-time

Re-posted 3 days ago


Key responsibilities

  • Manage the front office reception area professionally, including greeting visitors and persons served.

  • Handle multi-line telephone and paging systems, direct individuals to appropriate staff, and schedule appointments.

  • Check in individuals and vendors, update demographic and insurance information, and process documentation as needed.


Job description

Description
Hours Worked: Monday-Thursday Noon-6p.m. and Friday 11a.m.-5p.m.
POSITION SUMMARY
The Receptionist will primarily be responsible for professionally managing the front office Reception area. Acting as the agency's front door, this position is also responsible for handling a multi-line telephone/paging system, obtaining required documentation, directing persons served and visitors to the appropriate staff, and scheduling appointments.
During times when your primary responsibilities are limited, you may be asked to assist in other areas as needed to support overall operations, regardless of your specific role. This position is essential to operations and must be staffed at all times. Therefore, the employee in this role will need to remain in place until a replacement is arranged and able to assume responsibilities.
ESSENTIAL FUNCTIONS
  • Open/Close building and Reception area for business.
  • Understanding telephone system processes and procedures in order to provide coverage.
  • Check in individuals/families for appointments, updating demographics, insurance information, payments and co-pays.
  • Check in vendors/visitors, utilizing process and procedures.
  • Monitor EHR warnings and collect required documentation, updating warnings as needed.
  • May schedule telehealth and meeting appointments.
  • Schedule, change, or cancel appointments as needed, utilizing efficient and accurate documentation.
  • Process returned mail when needed, utilizing EHR.
  • Maintain Mailroom organization, cleanliness, and supply appropriately with office supplies on a regular, consistent basis.
  • Maintain Reception area's organization, cleanliness, and sanitation on a daily basis.
  • Maintain appropriate and respectful channels of communication with agency staff, per agency policies and procedures.
  • Establish appropriate and professional boundaries with individuals. Treat individuals with Dignity and Respect at all times.
  • Consistently demonstrate the ability to work effectively within a team as well as individually.
  • Possess and utilize exceptional verbal and written communication skills.
  • Complete required documentation and other paperwork in a timely fashion and according to procedure/protocol.
  • Demonstrate flexibility and willingness to cross-train within the Administrative Support Team as directed by the Team Manager of Reception in order to provide coverage when needed.
  • Work closely with therapists, psychiatrists, case managers, nurses, and administrative staff. Communication and confidentiality are key.
  • The receptionist typically works at the main entrance or front desk, greeting persons served, visitors, and staff. The area is designed to be welcoming, calm, and confidential, reflecting the therapeutic mission of the center.
  • The receptionist is often the first point of contact for individuals seeking mental health services-some may be anxious, distressed, or in crisis. Professionalism, empathy, and emotional stability are crucial.
  • Assure compliance with program policies and procedures.

Other Duties
  • Demonstrate cultural and linguistic competence
  • Approach interactions with individuals served and colleagues with a trauma sensitive lens
  • Acts as an ambassador of the agency in the community setting.
  • Support and actively promote the vision and mission of the agency and the philosophy of the strength's perspective
  • Complete required agency and department trainings
  • Complete all assigned duties each shift, both written and implied.
  • Other duties as assigned, as qualified and trained for.

POSITION QUALIFICATIONS
  • High School Diploma/GED required
  • Preferred one-year customer service experience.
  • Must be 21 years old
  • Must have good command of the English language; must be able to read, communicate clearly and therapeutically with persons served and staff, both verbally and in writing, in a professional manner.
  • Strong proficiency in MS Office Suite and using personal computers/keyboard required.
  • Successful completion of criminal background check and DCF Child & Adult Abuse Registry check, and other applicable background investigations.
  • Possess a valid Kansas driver's license, reliable transportation, and proof of auto insurance.

KNOWLEDGE/SKILLS/ABILITIES:
  • Effective communication skills (verbal and written)
  • Customer focused (internal and external)
  • Excellent listening skills
  • Excellent Interpersonal skills
  • Accountability
  • Reliability
  • Trust/Integrity
  • Adaptability/Flexibility
  • Time Management
  • Organizational Skills
  • Proficiency in MS Office Suite with ability to learn other software programs
  • Relationship building
  • Problem Solving
  • Attention to detail and accuracy in work
  • Being collaborative

SUPERVISORY RESPONSIBILITIES
This position has no supervisory responsibilities.
WORK ENVIRONMENT
This position is in an office-based work environment, on site. This position may work in multiple offices. Frequent interruptions can occur. Most interactions are with agency staff, people served, and collaborative agencies in the community. Minimal to moderate risk of exposure to aggressive and/or acting out (verbal and physical) people served. Position requires long periods of sitting, continual use of the keyboard and personal computer and/or speaking on the telephone. Ability to perform duties as required in a fast-paced office environment. The environment can range from quiet and steady, to busy and emotionally charged, depending on the flow of individuals and the center's schedule.
Astra Mental Health and Recovery is committed to providing equal employment opportunities and reasonable accommodation for qualified individuals with disabilities and for religious practices, in accordance with applicable law and guidance issued by the Equal Employment Opportunity Commission (EEOC). Astra does not discriminate against applicants or employees on the basis of race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age (40 or older), disability, genetic information, veteran status, or any other characteristic protected by law. This commitment applies to all aspects of employment, including recruitment, hiring, promotion, compensation, training, corrective action, and termination.