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Bdc Manager Jobs in Reno, NV (NOW HIRING)

RV Country Nevada LLC

BDC Representative

Sparks, NV

$50K - $80K/yr

Document all activity in the CRM * Coordinate with store staff for customer readiness Requirements ... BDC, reception, or collections (No RV experience required - we train product knowledge) Pay ...

RV Country

BDC Representative

Sparks, NV · On-site

$50K - $80K/yr

Document all activity in the CRM * Coordinate with store staff for customer readiness Requirements ... BDC, reception, or collections (No RV experience required - we train product knowledge) Pay ...

RV Country

BDC Representative

Sparks, NV · On-site

$50K - $80K/yr

Document all activity in the CRM * Coordinate with store staff for customer readiness Requirements ... BDC, reception, or collections (No RV experience required -- we train product knowledge) Pay ...

AFC Industries

Account Manager

Reno, NV · Hybrid

$60K - $65K/yr

AFC Industries is a dynamic organization dedicated to providing supply chain management solutions for fasteners and assembly components to original equipment manufacturers, assembly plants, and other ...

AFC Industries

Account Manager

Reno, NV · On-site

$60K - $65K/yr

AFC Industries is a dynamic organization dedicated to providing supply chain management solutions for fasteners and assembly components to original equipment manufacturers, assembly plants, and other ...

Rent-A-Center

Account Manager

Carson City, NV · On-site

$15.17 - $17.85/hr

This dynamic role is responsible for managing rental accounts by delivering exceptional customer service, selling new products to our customers, driving account performance, completing deliveries and ...

BrightView Landscapes

Account Manager

Reno, NV

$55K - $65K/yr

The Account Manager serves as the primary point of contact for a portfolio of landscape maintenance clients, building long-term relationships that promote client satisfaction, retention, and ...

Rent-A-Center

Account Manager

Carson City, NV

$15.17 - $17.85/hr

This dynamic role is responsible for managing rental accounts by delivering exceptional customer service, selling new products to our customers, driving account performance, completing deliveries and ...

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All JobsBdc JobsBdc Manager JobsBdc Manager Jobs in Reno, NV

Bdc Manager information

See Reno, NV salary details

$18.9K

$69K

$115.2K

How much do bdc manager jobs pay per year?

As of Jul 14, 2026, the average yearly pay for bdc manager in Reno, NV is $68,991.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,900.00 and $85,200.00 per year, depending on experience, location, and employer.

What is the difference between Bdc Manager vs Bdc Representative?

AspectBdc Manager

CredentialsExperience in sales, customer service, and team management; often requires a high school diploma or equivalent, some roles prefer post-secondary education.
Work EnvironmentOffice setting, managing a team, overseeing sales processes, and coordinating with dealerships or sales departments.
Employer & Industry UsageUsed in automotive, retail, and financial sectors; common in dealerships and sales organizations.

The Bdc Manager oversees the Business Development Center team, focusing on sales strategy, team leadership, and performance metrics. In contrast, a Bdc Representative primarily handles customer inquiries, schedules appointments, and supports sales efforts directly. The manager has broader responsibilities, including staff management and strategic planning, while the representative focuses on customer interaction and lead generation.

What is the highest paid position at a car dealership?

At a car dealership, the highest paid position is typically the General Manager or Dealer Principal, who oversees all operations and profitability. These roles often have significant experience, leadership skills, and may earn six-figure salaries, including bonuses and profit sharing.

What is a BDC manager?

A BDC manager oversees the Business Development Center, which handles customer inquiries, appointment setting, and lead management for a dealership or sales team. They coordinate communication between customers and sales staff, often using CRM tools, and focus on generating and nurturing leads to increase sales opportunities.

How much do BDC managers make?

BDC managers typically earn an average salary between $50,000 and $80,000 annually, depending on experience, location, and the size of the dealership or organization. In some regions, including New Jersey, salaries may be higher due to cost of living and market demand, with additional compensation often including bonuses and commissions based on performance.

What are the key skills and qualifications needed to thrive as a BDC Manager, and why are they important?

To thrive as a BDC Manager, you need expertise in lead management, sales processes, and customer relationship strategies, often supported by experience in automotive sales or business development. Familiarity with CRM systems, phone tracking software, and dealership management tools is typically required. Outstanding communication, leadership, and problem-solving skills help a BDC Manager motivate teams and create positive customer experiences. These skills are crucial for driving sales growth, improving customer satisfaction, and ensuring efficient business development operations.

How do BDC agents get paid?

BDC managers and agents typically earn a combination of base salary and commissions or bonuses based on performance metrics such as lead generation, appointment setting, or sales conversions. Compensation structures can vary by dealership or company, and some roles may include incentives for achieving specific targets or improving customer engagement. Knowledge of CRM tools and sales processes is often important for success in this role.

What are the main challenges a BDC Manager might face when managing a dealership's customer communications?

A BDC (Business Development Center) Manager often faces the challenge of balancing high call and email volumes while ensuring each customer interaction is prompt, personalized, and effective. Coordinating between the sales, service, and marketing teams to maintain up-to-date information and a seamless customer experience can also be demanding. Additionally, keeping the BDC team motivated and trained on evolving CRM technologies and dealership processes is essential for meeting performance goals. Success in this role often relies on strong organizational, leadership, and communication skills.

What Is a BDC Manager?

A BDC manager oversees the business development center (BDC) at an automotive dealership. The BDC department is responsible for setting appointments with potential buyers to meet with the sales representatives at the dealership. Staff members, known as development business representatives (DBR) or business development representatives (BDR), make these calls. As the BDC manager, your duties include hiring and training these representatives, setting quotas and appointment goals, driving sales, and tracking results.

More about Bdc Manager jobs
What are popular job titles related to Bdc Manager jobs in Reno, NV? For Bdc Manager jobs in Reno, NV, the most frequently searched job titles are:
What job categories do people searching Bdc Manager jobs in Reno, NV look for? The top searched job categories for Bdc Manager jobs in Reno, NV are:
What cities near Reno, NV are hiring for Bdc Manager jobs? Cities near Reno, NV with the most Bdc Manager job openings:
Bdc Manager jobs near you
Infographic showing various Bdc Manager job openings in Reno, NV as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $68,991 per year, or $33.2 per hour.

BDC Representative

RV Country Nevada LLC

Sparks, NV

$50K - $80K/yr

Other

Medical, Retirement

Re-posted 11 days ago

Job description

Description

 BDC Representative - Customer Engagement & Appointment Coordination RV Country RV Country is one of the most established RV dealership groups in the Western U.S., with over 50 years in business and locations across five states. We are growing our Business Development Center (BDC) and looking for motivated professionals who excel on the phone, communicate clearly, and know how to guide customers to the next step. This is a high-activity, customer communication position, not a showroom sales job. Your success will come from consistent outreach, attention to detail, and the ability to confidently move customers forward. If you enjoy structured work, organized follow-up, and influencing conversations, this role fits you. What You'll Do

  • Respond to inbound leads from RV Trader, Facebook, Google & website
  • Communicate by phone, text, and email
  • Ask qualifying questions (budget, timing, decision maker, tow vehicle)
  • Schedule and confirm appointments
  • Prepare  customers before arrival so they know what to expect
  • Follow up with unscheduled prospects
  • Document all activity in the CRM
  • Coordinate with store staff for customer readiness

Requirements

 What We're Looking For

  • Clear phone communication and professional tone
  • Organized and detail oriented
  • Comfortable following structured processes
  • Reliable attendance and follow-through
  • Positive attitude with consistent outreach habits

Helpful Experience: call center, customer service, scheduling, appointment setting, BDC, reception, or collections (No RV experience required - we train product knowledge) Pay & Benefits Hourly + performance bonuses for kept appointments  Pay & Performance Structure This position includes hourly pay plus performance-based incentives opportunities tied to appointment activity, kept appointments, customer engagement, CRM documentation, and sold-unit results. Team members may also become eligible for increased hourly pay based on performance attainment, consistency, and successful review of expectations. Advancement in pay is based on demonstrated results, accountability, and continued achievement of performance standards.  

Typical Income Range$50,000 - $80,000 annually, depending on performance and results.  

What We Offer

  • Warm inbound leads - no cold calling
  • Paid training
  • Health benefits
  • 401(k)
  • Employee RV discounts
  • Career growth opportunities
  • Stable company with a long-term reputation
  • Structured performance expectations with clear accountability

If you are dependable, organized, professional on the phone, and motivated by activity-based results, we would like to speak with you. Apply today to join RV Country's growing Business Development Center.  

Apply