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Bdc Manager Jobs in Calgary, AB (NOW HIRING)

SOUTH TRAIL KIA

BDC Coordinator

Calgary, AB · On-site

McManes Automotive Group is expanding and seeking an experienced BDC Coordinator to support our ... Able to manage 50-100 interactions per day * Able to write simple and professional correspondence ...

Cochrane Toyota

Sales Manager

Cochrane, AB · On-site

Manage CRM processes to ensure all leads are being handled promptly and effectively by the BDC and Product Advisors. * Work closely with the Finance Office to ensure a seamless handoff of customers ...

Cochrane Toyota

Sales Manager

Cochrane, AB

Manage CRM processes to ensure all leads are being handled promptly and effectively by the BDC and Product Advisors. * Work closely with the Finance Office to ensure a seamless handoff of customers ...

Go Auto

Junior Service Advisor (T&T Honda)

Calgary, AB · On-site

Ability to manage several priorities in a busy environment * Comfort using computers and learning ... Service appointment or BDC experience * Quick-lube, tire-shop, parts, or rental vehicle experience

Go Auto

Junior Service Advisor (T&T Honda)

Calgary, AB · On-site

Ability to manage several priorities in a busy environment * Comfort using computers and learning ... Service appointment or BDC experience * Quick-lube, tire-shop, parts, or rental vehicle experience

DMC Recruitment

Account Manager

Calgary, AB · On-site

$75K - $80K/yr

Account Manager Building Materials Calgary, AB On behalf of our client, a leader in water and wastewater products, we are seeking an experienced Account Manager to join their team. This role will ...

Powerflex Supply

Account Manager

Calgary, AB

This role is responsible for managing customer relationships after the initial sale while identifying opportunities to upsell and cross-sell additional products and services. The ideal candidate is ...

TELUS

Account Manager

Calgary, AB

As an Account Manager, you are creative, resilient, and passionate about learning and exceeding sales goals. You find real solutions for small and medium business owners from our core Business ...

Powerflex Supply

Account Manager

Calgary, AB · On-site

This role is responsible for managing customer relationships after the initial sale while identifying opportunities to upsell and cross-sell additional products and services. The ideal candidate is ...

Seasonal Impact

Account Manager

Calgary, AB · On-site

Peter Hughes Landscape has a fantastic opportunity for a full-time Account Manager. Our Culture At Peter Hughes Landscape, we've created an environment where personal growth is realized. Working with ...

HUB

Account Manager

Calgary, AB · Hybrid

CA$55 - CA$60K/hr

Account Manager - Calgary (Hybrid) Hub Financial, a division of HUB International, is one of Canada's largest independent Managing General Agencies (MGA). Specializing in life insurance, investments ...

Quadbridge

Account Manager

Calgary, AB · Remote

CA$60K - CA$80K/yr

Account Manager ( Field Sales Representative) Who We Are: Quadbridge is a fast-growing North American IT solutions provider, empowering businesses to navigate complex challenges daily, through strong ...

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All JobsBdc JobsBdc Manager JobsBdc Manager Jobs in Calgary, AB

Bdc Manager information

See Calgary, AB salary details

$25.5K

$61.2K

$108K

How much do bdc manager jobs pay per year?

As of Aug 9, 2026, the average yearly pay for bdc manager in Calgary, AB is $61,185.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,500.00 and $76,500.00 per year, depending on experience, location, and employer.

What is the difference between Bdc Manager vs Bdc Representative?

AspectBdc Manager

CredentialsExperience in sales, customer service, and team management; often requires a high school diploma or equivalent, some roles prefer post-secondary education.
Work EnvironmentOffice setting, managing a team, overseeing sales processes, and coordinating with dealerships or sales departments.
Employer & Industry UsageUsed in automotive, retail, and financial sectors; common in dealerships and sales organizations.

The Bdc Manager oversees the Business Development Center team, focusing on sales strategy, team leadership, and performance metrics. In contrast, a Bdc Representative primarily handles customer inquiries, schedules appointments, and supports sales efforts directly. The manager has broader responsibilities, including staff management and strategic planning, while the representative focuses on customer interaction and lead generation.

What are the key skills and qualifications needed to thrive as a BDC manager?

To thrive as a BDC Manager, you need expertise in lead management, sales processes, and customer relationship strategies, often supported by experience in automotive sales or business development. Familiarity with CRM systems, phone tracking software, and dealership management tools is typically required. Outstanding communication, leadership, and problem-solving skills help a BDC Manager motivate teams and create positive customer experiences. These skills are crucial for driving sales growth, improving customer satisfaction, and ensuring efficient business development operations.

What are the main challenges a BDC manager might face when managing a dealership's customer communications?

A BDC (Business Development Center) Manager often faces the challenge of balancing high call and email volumes while ensuring each customer interaction is prompt, personalized, and effective. Coordinating between the sales, service, and marketing teams to maintain up-to-date information and a seamless customer experience can also be demanding. Additionally, keeping the BDC team motivated and trained on evolving CRM technologies and dealership processes is essential for meeting performance goals. Success in this role often relies on strong organizational, leadership, and communication skills.

What is a BDC manager?

A BDC manager oversees the business development center (BDC) at an automotive dealership. The BDC department is responsible for setting appointments with potential buyers to meet with the sales representatives at the dealership. Staff members, known as development business representatives (DBR) or business development representatives (BDR), make these calls. As the BDC manager, your duties include hiring and training these representatives, setting quotas and appointment goals, driving sales, and tracking results.

More about Bdc Manager jobs
What are the most commonly searched types of Bdc jobs in Calgary, AB? The most popular types of Bdc jobs in Calgary, AB are:
What job categories do people searching Bdc Manager jobs in Calgary, AB look for? The top searched job categories for Bdc Manager jobs in Calgary, AB are:
Bdc Manager jobs near you
Infographic showing various Bdc Manager job openings in Calgary, AB as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $61,185 per year, or $29.4 per hour.

BDC Coordinator

SOUTH TRAIL KIA

Calgary, AB • On-site

Full-time

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Looking to take the next step in your automotive career?

McManes Automotive Group is expanding and seeking an experienced BDC Coordinator to support our import dealership operations including Kia and Hyundai locations.

We’re looking for an energetic, self-motivated individual who thrives on delivering exceptional customer experiences. This position will be based out of our South Trail Kia dealership

This fantastic opportunity is suitable for an energetic, self-motivated, and customer-focused individual looking to take their career to the next level in a fast-paced dealership environment.

As the next step in our hiring process, select candidates will be required to complete a brief video submission.

Benefits:

  • Opportunity for advancement – we develop our people and promote from within!
  • Comprehensive Health Benefits Plan
  • Health Spending Account
  • RRSP Matching Program
  • Forward thinking work environment
  • Employee discounts for you and your family
  • A part of the McManes Automotive Group

Position Summary:

The BDC Coordinator is responsible for answering in-bound leads from customers via email, phone, and chat. They will initiate calls to schedule and confirm appointments in English. In addition, their duties include regular communication and follow-ups to existing customers, as well as the management of specific communication campaigns.

Duties:

  • Answer emails, texts and telephone calls from customers
  • Book service detailed service appointments, checking for recalls, previously deferred services and any time/mileage recommended services
  • Communicate with customers by phone or email to provide information and promote business opportunities and/or to book and confirm appointments
  • Provide information on and actively promote services and/or promotions
  • Ensure a high level of customer satisfaction is always maintained
  • Perform any other assigned tasks/duties as required

Requirements:

  • Previous Service BDC experience
  • High school diploma or equivalent
  • Fluent in verbal and written English language
  • Superior telephone manners and strong interpersonal skills
  • Outgoing, positive, and able to “smile” on the phone: fully grasp and apply the best practice guidelines for outgoing/incoming calls, emails, and campaigning
  • Able to manage 50-100 interactions per day
  • Able to write simple and professional correspondence, including email, chat, and SMS
  • Knowledge of the vehicles, equipment, and services offered
  • Strong knowledge of Microsoft Office products, including Email, Excel, and Word
  • Able to maintain filing systems and basic database
  • Strong customer service skills
  • Previous PBS experience is an asset

Job Type: Full-time

Thank you for considering a career with McManes Automotive Group!

We value your privacy and are committed to maintaining the confidentiality of your application.

The McManes Automotive Group is an equal opportunity employer that welcomes all applicants. We thank you for your interest, however, only those applicants selected for an interview will be contacted.