Bdc Manager Jobs in Utah (NOW HIRING)

Tooele Motor Company is growing and looking for a motivated, customer-focused Business Development Coordinator (BDC Representative) to join our team. This is an excellent opportunity for individuals who enjoy helping customers, building relationships, and creating exceptional experiences while developing a rewarding career in the automotive industry.

The Business Development Coordinator is responsible for responding to customer inquiries, managing inbound leads, scheduling appointments, and helping drive business growth through outstanding customer communication and follow-up. The ideal candidate is energetic, organized, goal-oriented, and passionate about delivering exceptional customer service.

No automotive experience is required. Candidates with experience in customer service, retail sales, hospitality, restaurants, hotels, call centers, appointment setting, or business development are encouraged to apply. We provide comprehensive training and ongoing support to help you succeed. Bilingual English/Spanish candidates are strongly encouraged to apply.

• Base salary of $24,000 - $36,000 per year, based on experience
• Monthly performance bonuses and commission opportunities
• Uncapped earning potential
• Medical, Dental, and Vision Insurance
• Life Insurance
• Paid Time Off
• Paid Holidays
• Employee Discounts
• 401(k) Retirement Plan
• Paid Training
• Career advancement opportunities
• Stable, growing dealership environment
• Supportive team culture
• Modern technology and tools

• Respond promptly and professionally to incoming internet leads, phone calls, text messages, and online inquiries
• Schedule sales and service appointments for prospective and existing customers
• Follow up with customers through phone, email, text, and live chat communications
• Utilize dealership CRM tools to document customer interactions and maintain accurate records
• Nurture leads through consistent follow-up and appointment-setting activities
• Re-engage customers who have missed appointments or are not yet ready to purchase or service a vehicle
• Build rapport and provide exceptional customer service throughout the customer journey
• Meet individual and team appointment-setting goals
• Work closely with sales and service teams to maximize customer satisfaction and dealership success
• Maintain professionalism and represent the dealership positively in every customer interaction

• Strong communication and interpersonal skills
• Positive attitude and strong work ethic
• Coachable and eager to learn
• Ability to multitask and stay organized in a fast-paced environment
• Comfortable speaking with customers by phone, email, text, and chat
• Strong customer service skills and attention to detail
• Professional appearance and demeanor
• Ability to work independently and as part of a team
• Available to work flexible hours and some rotating Saturdays
• Must be at least 18 years old
• Valid driver’s license with acceptable driving record
• Ability to pass a pre-employment background check and drug screening

• Previous BDC, customer service, call center, retail sales, hospitality, or appointment-setting experience
• Automotive dealership experience
• Experience using CRM software and customer databases
• Bilingual English/Spanish skills highly preferred
• Experience working in performance-based compensation environments

At Tooele Motor Company, we believe our employees are the key to our success. We provide the training, tools, and support needed to help you build a successful career while making a positive impact on our customers and community.

Whether you’re an experienced BDC professional or looking to launch your career in automotive sales and customer service, you’ll find opportunities for growth, development, and advancement within our organization.

If you’re looking for a dealership that values teamwork, customer satisfaction, integrity, and employee growth, we encourage you to apply today.

Tooele Motor Company is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive workplace and provide equal employment opportunities to all employees and applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, genetic information, or any other protected status under applicable federal, state, or local laws.