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Banking Representative Jobs in Washington (NOW HIRING)

Trustar Bank

Universal Banker

Mclean, VA · On-site

$25/hr

While representing the Bank to customers in a courteous and professional manner, provide prompt, efficient and accurate service in processing transactions while establishing a rapport with clients to ...

Trustar Bank

Universal Banker

Bethesda, MD · On-site

$25/hr

While representing the Bank to customers in a courteous and professional manner, provide prompt, efficient and accurate service in processing transactions while establishing a rapport with clients to ...

Trustar Bank

Universal Banker

Mclean, VA · On-site

$25/hr

While representing the Bank to customers in a courteous and professional manner, provide prompt, efficient and accurate service in processing transactions while establishing a rapport with clients to ...

Trustar Bank

Universal Banker

Fairfax, VA · On-site

While representing the Bank to customers in a courteous and professional manner, provide prompt, efficient and accurate service in processing transactions while establishing a rapport with clients to ...

Trustar Bank

Universal Banker

Fairfax, VA · On-site

While representing the Bank to customers in a courteous and professional manner, provide prompt, efficient and accurate service in processing transactions while establishing a rapport with clients to ...

Trustar Bank

Universal Banker

Bethesda, MD · On-site

$25/hr

While representing the Bank to customers in a courteous and professional manner, provide prompt, efficient and accurate service in processing transactions while establishing a rapport with clients to ...

Trustar Bank

Universal Banker

Mclean, VA

$25/hr

While representing the Bank to customers in a courteous and professional manner, provide prompt, efficient and accurate service in processing transactions while establishing a rapport with clients to ...

Trustar Bank

Universal Banker

Fairfax, VA · On-site

While representing the Bank to customers in a courteous and professional manner, provide prompt, efficient and accurate service in processing transactions while establishing a rapport with clients to ...

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Showing results 21-40

All JobsBanking Representative JobsBanking Representative Jobs in Washington

Banking Representative information

See Washington salary details

$12

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$28

How much do banking representative jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for banking representative in Washington is $20.39, according to ZipRecruiter salary data. Most workers in this role earn between $19.04 and $22.60 per hour, depending on experience, location, and employer.

What is a banking representative?

A banking representative works for a bank and provides customer service to clients. Their primary responsibilities include handling bank transfers, assisting with online accounts, completing transactions, accepting deposits, and answering banking or financial related questions. A banking representative may assist clients going through identity theft or fraud by reviewing account charges. They also provide information on bank products and services, including money market accounts, loans, credit cards, and savings accounts. A banking representative works online, via telephone, and face-to-face with clients.

What are the key skills and qualifications needed to thrive as a banking representative?

To thrive as a Banking Representative, you need a solid understanding of financial products, customer service excellence, and typically a high school diploma or associate degree in business or finance. Familiarity with banking software, CRM systems, and cash handling procedures is crucial. Strong interpersonal skills, attention to detail, and problem-solving abilities help you connect with clients and resolve their needs effectively. These skills ensure accurate transactions, satisfied customers, and compliance with banking regulations.

How does a banking representative typically collaborate with other departments within a bank?

Banking Representatives often serve as the first point of contact for customers and work closely with various internal teams, such as loan officers, compliance, and back-office operations. They frequently coordinate with these departments to resolve customer inquiries, process transactions, and ensure adherence to regulatory standards. This collaboration helps streamline customer service and allows representatives to provide accurate information and solutions. Building strong relationships with colleagues across departments is crucial for efficiently addressing complex customer needs and contributing to a positive banking experience.

What is the difference between Banking Representative vs Customer Service Representative?

AspectBanking RepresentativeCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may prefer banking certificationsHigh school diploma or equivalent; customer service experience preferred
Work EnvironmentBank branches, financial institutionsCall centers, retail stores, corporate offices
Employer & IndustryFinancial institutions, banksVarious industries including retail, telecom, and banking
Common Search & ComparisonYesNo

Banking Representatives primarily work within banks, handling customer transactions and account inquiries, often requiring banking-specific knowledge. Customer Service Representatives work across multiple industries, providing general customer support. While both roles involve assisting customers, Banking Representatives focus on banking products and services, making them more specialized within the financial sector.

What does a banking representative do?

A banking representative assists customers with account services, transactions, and inquiries at a bank or financial institution. They may also promote banking products, handle cash, and ensure compliance with banking regulations, often requiring good communication skills and knowledge of banking software. The role typically involves working in a branch environment and may require relevant certifications or training.

What is the lowest position in a bank?

The lowest position in a bank is typically a bank teller or cashier, responsible for handling customer transactions and basic banking services. Entry-level roles often require minimal experience and may involve on-the-job training, with opportunities for advancement to higher positions such as customer service representatives or loan officers.
More about Banking Representative jobs

What cities in Washington are hiring for Banking Representative jobs?

Cities in Washington with the most Banking Representative job openings:

What are popular job titles related to Banking Representative jobs in WA?

For Banking Representative jobs in WA, the most frequently searched job titles are:

Banking Representative jobs near you
Infographic showing various Banking Representative job openings in Washington as of August 2026, with employment types broken down into 85% Full Time, 12% Part Time, and 3% Contract. Highlights an 68% Physical, 1% Hybrid, and 31% Remote job distribution, with an average salary of $42,418 per year, or $20.4 per hour.

Customer Service Representative II (Universal Banker)

John Marshall Bank

Alexandria, VA • On-site

$23.08 - $25/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 24 days ago

Job description

Description:

The Customer Service Representative II/Universal Banker serves as the primary face of John Marshall Bank, responsible for providing exceptional customer service while opening accounts and accurately executing routine and complex financial transactions. This role balances operational excellence, strict regulatory compliance, and a consultative sales approach to support branch performance and community growth. 

Requirements:
  • Deliver exceptional experiences by building rapport and responding to inquiries from customers and peers as well as internal and external partners. 
  • Processes new accounts as well as standard and complex financial transactions such as wires, research requests, CD maturities, loan payments, stop payments as well as standard financial transactions. 
  • Identify customer financial needs to effectively cross-sell, promote, and refer appropriate banking products and services.
  • Manage physical branch cash by counting balances, preparing secure cash shipments, and verifying all end-of-day balances. 
  • Enforce regulatory laws and bank compliance and safety guidelines via Currency Transaction Reporting (CTR) and Customer Identification Programs (CIP) and standardized procedures. 
  • Mitigate operational and financial risk by reviewing cash and check endorsements to catch counterfeit bills or fraudulent items. 
  • Assist with coaching and supervising assigned teller activities and new teller training. 
  • Maximize branch optimization by leveraging bank digital platforms, assisting with general operations support, and actively monitoring the physical facility. 

Qualifications:

  • High school diploma or equivalent, 
  • 1 year experience in a bank branch setting
  • Associate or bachelor’s degree (preferred)
  • 3-5 years of experience in a bank branch setting (preferred)
  • Exceptional verbal communication and customer service skills
  • Critical thinking to analyze customer profiles and uncover hidden needs, pairing tailored services to secure long-term client trust 
  • Math Proficiency: Strong basic math skills for calculating totals and balancing ledger logs. 
  • High attention to detail with the ability to spot fraud and maintain strict confidentiality. 
  • Technical Literacy: Comfort navigating digital banking platforms, internal systems, and basic office software.
  • Ability to travel to other branch locations for training & coverage as needed



Compensation for this role ranges from $23.08 to $25.00 per hour, commensurate with your experience and qualifications.  


At John Marshall Bank, we pride ourselves on being able to attract the best talent in the industry, therefore we offer a comprehensive benefits package which includes:

  • Medical
  • Dental
  • 401K Retirement Plan w/ an Employer Match
  • Vision
  • Employee Assistance Program
  • Flexible Spending
  • Transit Reimbursement
  • Long Term Care
  • Paid Time Off
  • Life and Disability Coverage



John Marshall Bank is an Equal Opportunity Employer


At this time, John Marshall Bank will not sponsor a new applicant for employment authorization for this position. 

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