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Banking Representative Jobs in Washington (NOW HIRING)

Rosedale Bank

Branch Manager - Banking

Pasadena, MD · On-site

$73K - $85K/yr

Represent Rosedale Bank in the community and build relationships that strengthen the branch and the communities we serve.What You Bring:High school diploma or equivalent required; college coursework ...

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Banking Representative information

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How much do banking representative jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for banking representative in Washington is $20.39, according to ZipRecruiter salary data. Most workers in this role earn between $19.04 and $22.60 per hour, depending on experience, location, and employer.

How does a banking representative typically collaborate with other departments within a bank?

Banking Representatives often serve as the first point of contact for customers and work closely with various internal teams, such as loan officers, compliance, and back-office operations. They frequently coordinate with these departments to resolve customer inquiries, process transactions, and ensure adherence to regulatory standards. This collaboration helps streamline customer service and allows representatives to provide accurate information and solutions. Building strong relationships with colleagues across departments is crucial for efficiently addressing complex customer needs and contributing to a positive banking experience.

What does a banking representative do?

A banking representative assists customers with their banking needs, such as opening accounts, processing transactions, and providing information about bank products and services. They often work in branch environments and need good communication and customer service skills, sometimes using banking software to complete tasks efficiently.

What is the lowest position in a bank?

The lowest position in a bank is typically a bank teller or cashier, responsible for handling customer transactions and basic banking services. Entry-level roles often require minimal experience and may involve on-the-job training, with opportunities for advancement to higher positions such as personal banker or supervisor.

What is the difference between Banking Representative vs Customer Service Representative?

AspectBanking RepresentativeCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may prefer banking certificationsHigh school diploma or equivalent; customer service experience preferred
Work EnvironmentBank branches, financial institutionsCall centers, retail stores, corporate offices
Employer & IndustryFinancial institutions, banksVarious industries including retail, telecom, and banking
Common Search & ComparisonYesNo

Banking Representatives primarily work within banks, handling customer transactions and account inquiries, often requiring banking-specific knowledge. Customer Service Representatives work across multiple industries, providing general customer support. While both roles involve assisting customers, Banking Representatives focus on banking products and services, making them more specialized within the financial sector.

What are the key skills and qualifications needed to thrive as a banking representative?

To thrive as a Banking Representative, you need a solid understanding of financial products, customer service excellence, and typically a high school diploma or associate degree in business or finance. Familiarity with banking software, CRM systems, and cash handling procedures is crucial. Strong interpersonal skills, attention to detail, and problem-solving abilities help you connect with clients and resolve their needs effectively. These skills ensure accurate transactions, satisfied customers, and compliance with banking regulations.

What is a banking representative?

A banking representative works for a bank and provides customer service to clients. Their primary responsibilities include handling bank transfers, assisting with online accounts, completing transactions, accepting deposits, and answering banking or financial related questions. A banking representative may assist clients going through identity theft or fraud by reviewing account charges. They also provide information on bank products and services, including money market accounts, loans, credit cards, and savings accounts. A banking representative works online, via telephone, and face-to-face with clients.

More about Banking Representative jobs
What cities in Washington are hiring for Banking Representative jobs? Cities in Washington with the most Banking Representative job openings:
What are popular job titles related to Banking Representative jobs in WA? For Banking Representative jobs in WA, the most frequently searched job titles are:
Banking Representative jobs near you
Infographic showing various Banking Representative job openings in Washington as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 18% Part Time, and 2% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $42,418 per year, or $20.4 per hour.

Member Service Representative (Full-Time) - Potomac Yard/Crystal City

Navy Federal Credit Union

Alexandria, VA • On-site

$23.75 - $27.55/hr

Other

Posted yesterday

New

Navy Federal Credit Union rating

8.1

Company rating: 8.1 out of 10

Based on 274 frontline employees who took The Breakroom Quiz

60th of 150 rated financial services

Job description

Job Title

Banking Representative

Job Description

To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings, certificates, IRA, revocable trust and estate accounts; Lending products; and credit/debit cards. To perform moderately complex platform banking functions under supervision while developing confidence and function independence in the role.

Responsibilities

Provide basic counseling on available products and services to meet member needs

Assist members with opening and maintaining deposit accounts, loans, and other financial products

Research and resolve basic account discrepancies and service requests

Identify opportunities to cross-service products and enhance member relationships through education

Understand and comply with all relevant federal and institutional regulations related to financial products and services

Support team members by sharing knowledge and best practices as experience grows

Ensure cash and other negotiable instruments are handled properly and securely

Process routine transactions, including deposits, withdrawals, loan payments, and check cashing

Perform other duties as assigned

Qualifications

Experience in building effective relationships through rapport, trust, diplomacy, and tact

Effective research, analytical, and problem-solving skills

Experience working independently and in a team environment

Experience maintaining composure in a high-production and changing environment

Experience navigating multiple systems efficiently and adapt to evolving technologies

Effective skill exercising sound judgment and make informed decisions

Ability to embrace and support change initiatives in a dynamic and continuously evolving environment

Effective verbal and written communication skills to engage with members and colleagues

Desired Qualifications

Working knowledge of deposit and loan products, services, and operational procedures

Experience in customer service, preferably in banking or a financial institution

Additional Information

Available Monday - Saturday, hours based on business needs.

Locations:

3725-A Richmond Hwy Alexandria, Virginia 22305

2450 Crystal Drive Ste R-010A Arlington, Virginia 22202

Based upon business needs, this position may require working at or transferring permanently to neighboring branches within a reasonable commuting distance.

Candidates who complete an application for the position will be sent a required online assessment to the email address listed in the application. Please be sure to check your spam and junk folders if you do not see the email in your inbox. Completing the assessment is critical to ensure that your application is considered, so please be sure to complete the assessment. To receive assistance in resolving any technical issues with your assessment, please contact our Infor assessment support team at TSCandidateSupport@Infor.com.

Job Info

Job Identification 31784

Job Category Branch Operations

Job Schedule Full time

Job Shift Shift Work

Targeted Salary Range $23.75 - $27.55 hourly

What Navy Federal Credit Union employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Navy Federal Credit Union logo

About Navy Federal Credit Union

Sourced by ZipRecruiter

Navy Federal Credit Union, based in Vienna, Virginia, United States, is a significant player in the financial services industry. Their official website is navyfederal.org. With its roots dating back to 1933, it was initially established to provide credit to Navy members. Over the years, Navy Federal has magnified its scope, evolving into a full-service credit union serving all branches of the military, the Department of Defense, veterans, and their families. The company’s core values include integrity, service, education, and leadership. Navy Federal aims to be the most preferred and trusted financial institution serving the military and their families.

Industry

Finance and insurance

Company size

10,000+ Employees

Headquarters location

Vienna, VA, US

Year founded

1933

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