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Banking Associate Jobs in Springfield, MA (NOW HIRING)

Lead Banker

Suffield, CT · On-site

$25.50 - $27.40/hr

... banking centers within reasonable distance and the PeoplesBank Executive Office in Holyoke, MA. Flexibility is essential for this role. While performing the duties of this job, the associate is ...

Lead Banker

Suffield, CT

$18.75 - $22.75/hr

... banking centers within reasonable distance and the PeoplesBank Executive Office in Holyoke, MA. Flexibility is essential for this role. While performing the duties of this job, the associate is ...

Relevant backgrounds include Financial Accounting, Investment Banking, Corporate Development, Wealth Management, and Insurance Planning. Benefits: * This a full-time or part-time REMOTE position

Flexibility to work and travel to other banking center locations as needed, including evenings and weekends. Education and Experience: * High School diploma required; Associates degree preferred

Flexibility to work and travel to other banking center locations as needed, including evenings and weekends. Education and Experience: * High School diploma required; Associates degree preferred

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Showing results 1-20

Banking Associate information

See Springfield, MA salary details

$26.9K

$140.7K

$309.4K

How much do banking associate jobs pay per year?

As of May 30, 2026, the average yearly pay for banking associate in Springfield, MA is $140,715.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,900.00 and $211,800.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Banking Associate, and why are they important?

To thrive as a Banking Associate, you need a solid understanding of financial products, customer service, and sales principles, often backed by a bachelor's degree in finance, business, or a related field. Familiarity with banking software, CRM systems, and compliance tools is typically required. Strong interpersonal skills, attention to detail, and problem-solving abilities set top performers apart in this role. These skills are essential for delivering excellent customer experiences, ensuring regulatory compliance, and achieving business targets within a competitive banking environment.

What are some typical challenges Banking Associates face during their first year, and how can they overcome them?

Banking Associates often encounter a steep learning curve in their first year, especially when adapting to fast-paced environments and complex financial products. They may face challenges in managing multiple client accounts, meeting strict deadlines, and mastering industry-specific software. To overcome these hurdles, it's important to proactively communicate with team members, seek mentorship from more experienced colleagues, and take advantage of training resources provided by the bank. Building strong organizational skills and staying detail-oriented will also help Banking Associates succeed and grow within the role.

What are Banking Associates?

Banking Associates are entry- to mid-level professionals in banks or financial institutions who assist clients with their banking needs and support various operations, such as account management, loan processing, and customer service. They serve as the first point of contact for customers, handling inquiries, resolving issues, and ensuring compliance with regulatory requirements. Banking Associates often work alongside branch managers and other banking staff to provide seamless financial services and may also assist in sales and cross-selling of banking products.

What is the difference between Banking Associate vs Bank Teller?

AspectBanking AssociateBank Teller
Required CredentialsHigh school diploma or equivalent; some roles may prefer associate degreeHigh school diploma or equivalent
Work EnvironmentOffice setting, handling client accounts, administrative tasksBranch counter, direct customer service
Employer & Industry UsageCommercial banks, credit unions, financial institutionsRetail banking branches, financial institutions
Common Search & ComparisonCustomer service, banking operations, financial productsCash handling, customer transactions, account inquiries

While both roles involve customer interaction within banking, Banking Associates typically handle a broader range of financial services and administrative tasks, often requiring more specialized knowledge. Bank Tellers focus primarily on cash transactions and basic customer service at the branch counter. Understanding these differences helps job seekers identify the right role based on their skills and career goals.

What are the most commonly searched types of Banking jobs in Springfield, MA? The most popular types of Banking jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Banking Associate jobs? Cities near Springfield, MA with the most Banking Associate job openings:
Infographic showing various Banking Associate job openings in Springfield, MA as of May 2026, with employment types broken down into 5% As Needed, 60% Full Time, 20% Part Time, 5% Temporary, and 10% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $140,715 per year, or $67.7 per hour.
Banking Center Relationship Banker 2

Banking Center Relationship Banker 2

Webster Bank

Hartford, CT • On-site

$21.50 - $26/hr

Part-time

Posted 15 days ago


Webster Bank rating

7.0

Company rating: 7.0 out of 10

Based on 21 frontline employees who took The Breakroom Quiz

102nd of 141 rated banks


Job description

If you're looking for a meaningful career, you'll find it here at Webster. Founded in 1935, our focus has always been to put people first--doing whatever we can to help individuals, families, businesses and our colleagues achieve their financial goals. As a leading commercial bank, we remain passionate about serving our clients and supporting our communities. Integrity, Collaboration, Accountability, Agility, Respect, Excellence are Webster's values, these set us apart as a bank and as an employer.
Come join our team where you can expand your career potential, benefit from our robust development opportunities, and enjoy meaningful work!
The Relationship Banker II role will provide services for Banking Center customers and assist the team in achievement of sales, service, and operation goals, based on Webster's Strategic Guidelines. The role will process all customer related financial transactions in accordance with the rules, regulations, and guidelines of the Bank. Additionally, this role uses excellent communication and active listening skills to learn about the customer's financial needs, establish trust, optimize sales opportunities, generate leads, and provide quality customer service as well as develop and maintain a strong partnership with various business segments through collaboration and communication. Ability to supervise and coach fellow relationship Bankers.
Schedule: Part time, 20 hours
What you will do
  • Responds to customers' needs in an accurate and timely fashion, capitalizing on resources and tools available.
  • Evaluates needs of clients and offers appropriate financial products and services, through needs-based conversations, to build and deepen relationships.
  • Perform routine teller transactions like deposits, withdrawals, check cash, loan payments and other transactions as needed.
  • Support segmentation strategy by implementing sales, retention, and other bank initiatives to execute Banking Center's growth and profitability objectives.
  • Expected to achieve/ exceed both individual and team goals in sales, service and operations.
  • Maintains compliance with Federal and State regulations as well as bank policies and procedures. Meet/exceed branch audits and operations evaluation requirements.
  • Assist with supervision of banking center colleagues offering coaching support to fellow bankers. Act as a role model and help onboard new bankers.

Skills and Abilities
  • Demonstrated success in leading, coaching, and motivating.
  • Working knowledge of all products and services
  • Keeps current with all systems used for branch transaction processing.
  • Demonstrates strong customer service skills and the ability to support teamwork, creating a positive working environment.
  • Ability to work a flexible and/or rotating schedule. May be required to work Saturdays, Sundays and extended hours. Travel may be required to alternate Banking Centers.

Education Qualifications
  • H.S. Diploma or General Education Degree (GED) required
  • Bachelor's Degree in Arts/Sciences (BA/BS) or degree preferred

Experience Qualifications
  • 3-4 years customer sales/service experience with 1-2 years supervisory. Needs-based banking sales experience preferred

The estimated salary range for this position is $21.50 to $26.00 USD an hour. Actual salary may vary up or down depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position is eligible for incentive compensation.
#LI-JG1
Webster Financial Corporation and its subsidiaries ("Webster") are equal opportunity employers that are committed to sustaining an inclusive environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, marital status, national origin, ancestry, citizenship, sex, sexual orientation, gender identity and/or expression, physical or mental disability, protected veteran status, or any other characteristic protected by law.

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