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Bank Operations Manager Jobs in Rhode Island (NOW HIRING)

Citizens Bank

Fraud Operations Manager

Riverside, RI · On-site

Serve as the bank's subject matter expert on Mastercard chargeback reason codes. Manage the full ... Own the operational relationship with Verifi (CDRN), ensuring merchant credit notifications are ...

Berkshire Bank

Deposit Services Specialist I

Lincoln, RI · On-site

$20 - $27.13/hr

Bank Operations Department: Deposit Operations - Branches Reports to: Deposit Operations Manager / Deposit Services Supervisor Status: Non-Exempt Officer: Non-officer Grade: 5 Salary Range: $20.00 ...

Berkshire Bank

Deposit Services Specialist I

Lincoln, RI · On-site

$20 - $27.13/hr

Bank Operations Department: Deposit Operations - Branches Reports to: Deposit Operations Manager / Deposit Services Supervisor Status: Non-Exempt Officer: Non-officer Grade: 5 Salary Range: $20.00 ...

Citizens

Fraud Operations Manager

Riverside, RI

Serve as the bank's subject matter expert on Mastercard chargeback reason codes. Manage the full ... Own the operational relationship with Verifi (CDRN), ensuring merchant credit notifications are ...

Citizens

Fraud Operations Manager

Riverside, RI · On-site

Serve as the bank's subject matter expert on Mastercard chargeback reason codes. Manage the full ... Own the operational relationship with Verifi (CDRN), ensuring merchant credit notifications are ...

Citizens

Fraud Operations Manager

Riverside, RI · On-site

Serve as the bank's subject matter expert on Mastercard chargeback reason codes. Manage the full ... Own the operational relationship with Verifi (CDRN), ensuring merchant credit notifications are ...

BankNewport

Enterprise Risk Manager

Middletown, RI · On-site

... Bank's operations and ensure a competitive edge. Responsibilities * Risk Identification ... Implement and manage a rigorous framework for continuous risk monitoring and reporting. * Produce ...

BankNewport

Enterprise Risk Manager

Middletown, RI · On-site

... Bank's operations and ensure a competitive edge. Responsibilities * Risk Identification ... Implement and manage a rigorous framework for continuous risk monitoring and reporting. * Produce ...

BankNewport

Enterprise Risk Manager

Middletown, RI

... Bank's operations and ensure a competitive edge. * Risk Identification & Assessment: * Conduct proactive identification, evaluation, and documentation of enterprise risk, including operational ...

Amicis Global

Administrative Assistant

Johnston, RI · On-site

$18.25 - $24.50/hr

... management duties as assigned • Executes additional tasks as required Required Skills/Experience: • 5+ years relevant banking experience with an operations or customer service team • Ability to ...

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All JobsBank Operations JobsBank Operations Manager JobsBank Operations Manager Jobs in Rhode Island

Bank Operations Manager information

See Rhode Island salary details

$30.4K

$62.1K

$116K

How much do bank operations manager jobs pay per year?

As of Jul 29, 2026, the average yearly pay for bank operations manager in Rhode Island is $62,143.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,200.00 and $75,900.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Bank Operations Manager position, and why are they important?

To thrive as a Bank Operations Manager, you need strong analytical abilities, attention to detail, operational management experience, and typically a bachelor’s degree in finance, business administration, or a related field. Familiarity with banking software, risk management tools, and regulatory compliance systems, along with relevant certifications such as CAMS or Lean Six Sigma, is often required. Excellent leadership, interpersonal communication, and problem-solving skills help you effectively manage teams and handle fast-paced operational challenges. These competencies are critical for ensuring efficient banking operations, regulatory compliance, and high levels of customer satisfaction.

What does a Bank Operations Manager do?

A Bank Operations Manager oversees the day-to-day functions of a bank, ensuring efficient processes and regulatory compliance. They manage staff, streamline workflows, handle risk management, and improve customer service operations. Their role includes monitoring financial transactions, implementing policies, and maintaining security protocols. Strong leadership, analytical skills, and a deep understanding of banking regulations are essential for success in this position.

What are the typical day-to-day responsibilities of a Bank Operations Manager?

A Bank Operations Manager oversees and coordinates daily banking activities such as transaction processing, account management, compliance checks, and staff supervision. You will monitor workflow efficiency, implement policy changes, resolve escalated client issues, and ensure all operations comply with legal and regulatory standards. Collaboration with bank tellers, customer service teams, and department heads is common, as well as preparing various reports for senior management. The work environment is usually fast-paced and team-oriented, offering a mix of administrative and hands-on responsibilities.

What are popular job titles related to Bank Operations Manager jobs in Rhode Island? For Bank Operations Manager jobs in Rhode Island, the most frequently searched job titles are:
What job categories do people searching Bank Operations Manager jobs in Rhode Island look for? The top searched job categories for Bank Operations Manager jobs in Rhode Island are:
Bank Operations Manager jobs near you
Infographic showing various Bank Operations Manager job openings in Rhode Island as of July 2026, with employment types broken down into 85% Full Time, 14% Part Time, and 1% Contract. Highlights an 94% Physical, 3% Hybrid, and 3% Remote job distribution, with an average salary of $62,143 per year, or $29.9 per hour.
Deposit and Digital Operations Analyst

Deposit and Digital Operations Analyst

Centreville Bank

West Warwick, RI • On-site, Remote

Full-time

Re-posted 17 hours ago

Job description

The Deposit & Digital Operations Analyst is responsible for performing advanced operational functions, analysis, and problem resolution across deposit and digital banking services. This role supports departmental efficiency by analyzing workflows, identifying improvement opportunities, and ensuring accurate execution of operational processes. The incumbent serves as a subject matter resource for the team, supporting complex issue resolution, contributing to audit and compliance activities, and assisting with process improvements while maintaining a strong focus on risk management, accuracy, and customer service. This position operates with a high level of independence and analytical responsibility.
Operational Execution:
  • Performs advanced maintenance, reconciliation and processing functions related to deposit and digital banking services.
  • Reviews daily, weekly, and monthly reports to identify discrepancies, exceptions, or processing issues.
  • Resolves complex operational issues, including identifying root cause and ensuring appropriate follow-up.

Analysis & Problem Resolution:
  • Analyzes operational workflows and reporting to identify inefficiencies, trends, or risk exposures.
  • Recommends solutions to improve processes, enhance controls, and reduce operational risk.
  • Identify trends, anomalies, and recurring issues impacting operations or customer experience.
  • Develop and maintain reporting to track volume trends, error rates and exceptions, and processing efficiency and turnaround times.
  • Assists in evaluating enhancements to existing systems and new banking services impacting deposit and digital operations.
  • Prepare and support competitive analysis of deposit and digital products, services, and fee structures, providing insights to leadership to inform product strategy and positioning.

Systems & Application Performance Analysis:
  • Evaluate performance of department owned platforms, including system stability, usage, and functionality.
  • Analyze system-related issues to identify root causes and recurring patterns.
  • Assess impacts of system outages, disruptions, or defects on operations and customers.
  • Track and report on system performance trends and improvement opportunities.

Application Support & Vendor Coordination:
  • Serve as a liaison between the Bank and system vendors for departmentally owned platforms.
  • Monitor and manage vendor communications, including system enhancements, maintenance notifications and/or issue resolution and escalations.
  • Review and analyze vendor release notes and updates, translating impacts to operational processes, customer experience and communications, and risk and control considerations.

LSA (Lead System Administrator) Responsibilities:
  • Perform system administration activities including user access provisioning, maintenance, and removal
  • Support and execute periodic access reviews and ensure documentation is complete for audit purposes
  • Maintain adherence to segregation of duties, least privilege access, and internal control requirements
  • Track and document all administrative activities in alignment with policy

Process Improvement, Documentation & Optimization:
  • Maintains and updates departmental procedures to ensure accuracy and compliance with current practices.
  • Contributes to continuous improvement and change management initiatives within Bank Operations.
  • Maintains organized documentation in shared systems in accordance with record retention requirements.
  • Serve as the Deposit and Digital Operations Subject Matter Expert (SME) on cross-functional project teams, contributing to requirements gathering, solution design, testing, and implementation of new products, services, or system enhancements.

Risk, Compliance & Audit Support:
  • Ensures adherence to Bank policies, procedures, and regulatory requirements, including BSA and OFAC compliance.
  • Supports internal and external audits by gathering documentation, responding to requests, and tracking items through resolution.
  • Participates in quality control reviews of reports, setups, and exception processing.

Collaboration & Support:
  • Serves as a resource to Specialists and internal stakeholders on operational processes and issue resolution.
  • Partner with Marketing and business units to develop and deliver training, job aids, and sales support materials that educate employees and customers on deposit and digital products and services.
  • Provide guidance and training on systems, procedures, product functionality, and process updates to internal stakeholders
  • Collaborates with other departments to support effective communication and execution of operational initiatives.

Requirements
  • High School Diploma or GED.
  • 3-5 years of banking or bank operations experience, preferably in deposit and/or digital operations.
  • Ability to interpret and apply procedures, policies, and regulatory requirements.
  • Strong analytical skills with the ability to review reports and identify discrepancies.
  • Strong organizational, time management, and communication skills.
  • Proficiency in Microsoft Office applications, including Word and Excel; experience with Copilot is a plus.
  • Ability to work independently and manage multiple priorities.

Preferred Qualifications:
  • Associate's or Bachelor's degree
  • Experience supporting audits, regulatory exams, or risk assessments
  • Experience with digital banking platforms and deposit systems, preferably Jack Henry Silverlake and Banno
  • Exposure to process improvement or change management initiatives

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