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Bank Coo Jobs (NOW HIRING)

Sezzle

Bank Chief Operations Officer

Bank CEO/Sezzle COO About Sezzle: With a mission to financially empower the next generation, Sezzle is revolutionizing the shopping experience beyond payments, blending cutting-edge tech with ...

UHS

CHIEF OPERATING OFFICER (COO)

Memphis, TN

The Chief Operating Officer (COO) assists the CEO in managing the operations of Compass ... or bank information, etc.) from you via email. The recruiters will not email you from a public ...

Boutique Recruiting

Chief Operating Officer

Los Angeles, CA · On-site

$175K - $300K/yr

Chief Operating Officer The Chief Operating Officer will lead the team, develop strategic plans, and ensure that all departments function effectively. The position requires a deep understanding of ...

Addison Group

Chief Operating Officer

Los Angeles, CA · On-site

Oversee banking relationships, reporting, and compliance requirements Talent & Growth * Support ... Proven experience as a COO, VP of Operations, or senior operations leader * Strong financial ...

MBR Partners

COO

Dallas, TX

$200K - $250K/yr

The Chief Operating Officer (COO) will be responsible for the overall financial and operational performance of the company. The company's performance is measured through operating profit and ...

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Bank Coo information

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$151.2K

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How much do bank coo jobs pay per year?

As of Jun 25, 2026, the average yearly pay for bank coo in the United States is $151,203.00, according to ZipRecruiter salary data. Most workers in this role earn between $111,500.00 and $185,000.00 per year, depending on experience, location, and employer.

What is the difference between Bank Coo vs Bank Manager?

AspectBank CooBank Manager
CredentialsTypically requires a bachelor's degree in finance, business, or related field; certifications like CFA or banking licenses are commonRequires a bachelor's degree; often has relevant banking or finance certifications; managerial experience is preferred
Work EnvironmentOperational leadership within the bank, overseeing daily activities and strategic initiativesCustomer-facing role, managing branch staff, and ensuring customer satisfaction
Employer & Industry UsageUsed in banking institutions for executive operationsCommonly used in retail banking branches across the industry

The main difference is that a Bank Coo focuses on overall operational management and strategic planning at a higher level, while a Bank Manager handles daily branch operations and customer service. Both roles require banking knowledge and leadership skills, but their scope and responsibilities differ.

How does a Bank COO typically collaborate with other executive leaders to drive organizational success?

A Bank COO works closely with other C-suite executives, such as the CEO, CFO, and CIO, to align operational strategies with broader business goals. This collaboration often involves participating in strategic planning sessions, overseeing cross-departmental projects, and ensuring regulatory compliance. The COO acts as a bridge between senior leadership and operational teams, facilitating communication and driving initiatives that optimize efficiency and customer experience. Regular interaction with department heads is also common to monitor performance and address operational challenges swiftly.

What does a Bank COO do?

A Bank Chief Operating Officer (COO) is responsible for overseeing the day-to-day administrative and operational functions of a bank. The COO works closely with other executives to develop and implement strategies that improve efficiency, productivity, and profitability. They manage various departments such as operations, technology, human resources, and risk management, ensuring that processes comply with regulatory requirements. The COO also plays a key role in executing the bank's business plan and driving organizational change.

What are the key skills and qualifications needed to thrive as a Bank Chief Operating Officer (COO), and why are they important?

To thrive as a Bank COO, you need expertise in financial operations, regulatory compliance, and strategic management, often backed by a finance or business degree and extensive banking experience. Familiarity with core banking systems, risk management software, and process optimization tools is typically required. Outstanding leadership, decision-making, and communication skills help drive operational efficiency and foster a strong organizational culture. These skills and qualities are crucial for ensuring regulatory adherence, operational excellence, and sustainable growth in a highly regulated financial environment.
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What cities are hiring for Bank Coo jobs? Cities with the most Bank Coo job openings:
What states have the most Bank Coo jobs? States with the most job openings for Bank Coo jobs include:
What job categories do people searching Bank Coo jobs look for? The top searched job categories for Bank Coo jobs are:
Bank Coo jobs near you
Infographic showing various Bank Coo job openings in the United States as of June 2026, with employment types broken down into 60% Full Time, and 40% Temporary. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $151,203 per year, or $72.7 per hour.
Bank Chief Operations Officer

Bank Chief Operations Officer

Sezzle

Remote

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Organization: Sezzle Bank (in formation)
Position Title: Bank Chief Operations Officer
Department: Operations / Payments Operations
Location: Minneapolis, MN (Hybrid), Salt Lake City, UT (Hybrid) or Remote (U.S.)
Reports To: Bank CEO/Sezzle COO
About Sezzle:
With a mission to financially empower the next generation, Sezzle is revolutionizing the shopping experience beyond payments, blending cutting-edge tech with seamless, interest-free installment plans that make shopping smarter and more accessible. We're not just transforming payments; we're redefining how people discover, interact with, and purchase the things they love while driving real impact on merchant sales through increased conversions and higher order values. As we continue to shape the future of fintech and retail, we're building an innovative, dynamic team passionate about creating more than just a transaction but a truly unique shopping journey. If you're excited about pushing boundaries in tech and delivering a game-changing experience for consumers and merchants alike, come join us at Sezzle and help create the future of shopping!
About Sezzle Bank (in formation):
Sezzle Bank is a planned de novo bank in formation, headquartered in Utah and wholly owned by Sezzle Inc. The Bank will serve as the regulated banking entity supporting Sezzle's financial product offerings and ancillary services, with a strategic focus on responsible lending, financial innovation, and exceptional customer experience. We are building a best-in-class team to stand up a safe, sound, and compliant institution from the ground up.
Position Summary
About the Role:
The Bank Operations Officer is responsible for overseeing the daily operational activities related to banking relationships, vendor management, payment processing, servicing operations, collections oversight, and operational controls. This role serves as a key liaison between Sezzle, banking partners, payment processors, servicing vendors, treasury, accounting, compliance, risk, product and technology teams to ensure accurate, timely, and compliant management of customer accounts and movement of funds.
The ideal candidate possesses strong banking or fintech operations experience, exceptional analytical skills, and a deep understanding of payment operations, consumer servicing, collections management, reconciliation processes, and operational risk controls.
Key Responsibilities
Banking & Payment Operations
  • Manage day-to-day banking operations, partnering closely with product and engineering on strategy and design.
  • Assist with optimization of cash movement processes and settlement timing.
  • Monitor ACH, wire, RTP, card settlement, and other payment activities to ensure timely processing and settlement.
  • Oversee funding flows, merchant payouts, customer repayments, and operational cash movements.
  • Investigate and resolve payment exceptions, returns, rejects, and settlement discrepancies.
  • Support new bank integrations, account openings, and banking partner/vendor onboarding activities.
Servicing & Collections Oversight
  • Oversee operational performance of customer servicing and collections activities, ensuring alignment with company policies, regulatory requirements, and customer experience objectives.
  • Monitor servicing workflows related to payment processing, delinquency management, hardship accommodations, account maintenance, and customer communications.
  • Partner with internal teams and third-party servicing or collections vendors to ensure service level agreements (SLAs), performance metrics, and compliance standards are consistently met.
  • Review delinquency trends, collection effectiveness, cure rates, roll rates, and operational KPIs to identify opportunities for improvement.
  • Support implementation and monitoring of collections strategies, including payment reminders, recovery initiatives, and loss mitigation programs.
  • Ensure servicing and collections processes comply with applicable consumer protection laws, regulatory guidance, and internal controls.
  • Collaborate with Risk, Compliance, Legal, and Product teams to enhance servicing operations and improve customer outcomes.
  • Assist in vendor oversight, audits, and performance reviews related to servicing and collections partners.
Vendor Oversight & Third-Party Management
  • Serve as the primary operational relationship manager for banking partners, payment processors, servicing providers, collections agencies, and other critical third-party vendors.
  • Monitor vendor performance against contractual obligations, service level agreements (SLAs), key performance indicators (KPIs), and operational standards.
  • Conduct regular vendor reviews to assess operational effectiveness, compliance adherence, customer outcomes, and risk management practices.
  • Partner with Compliance, Risk, Legal, Procurement, and Internal Audit teams to support vendor due diligence, onboarding, ongoing monitoring, and periodic risk assessments.
  • Oversee issue management and remediation efforts with third-party providers, ensuring timely resolution of operational incidents, customer impacts, and control deficiencies.
  • Review and challenge vendor reporting, operational metrics, and exception trends to identify opportunities for improvement and risk mitigation.
  • Support contract renewals, business reviews, and governance meetings with strategic vendors and banking partners.
  • Ensure third-party activities comply with applicable regulatory requirements, company policies, information security standards, and consumer protection expectations.
  • Develop and maintain vendor oversight documentation, procedures, performance scorecards, and governance reporting for senior management.
  • Collaborate with internal stakeholders to evaluate new vendors, operational capabilities, and outsourcing opportunities that support Sezzle's growth objectives.
Reconciliations & Controls
  • Maintain operational controls to ensure accuracy and completeness of financial transactions.
  • Develop reporting and dashboards to monitor operational performance and exceptions.
Risk & Compliance
  • Ensure banking operations comply with applicable regulations, internal policies, and partner requirements.
  • Support audits, regulatory examinations, and compliance reviews.
  • Maintain documentation of operational procedures and controls.
  • Escalate operational risks and control issues appropriately.
Process Improvement & Automation
  • Identify opportunities to improve operational efficiency through automation and process redesign.
  • Collaborate with Product, Engineering, and Data teams to implement scalable solutions.
  • Participate in testing and implementation of new payment products, banking services, and operational enhancements.
Stakeholder Management
  • Serve as a primary contact for external stakeholders regarding operational matters.
  • Work closely with Accounting, Compliance, Risk, Product, Engineering, and Customer Support teams.
  • Communicate operational issues, trends, and recommendations to management.
Qualifications
Required
  • Bachelor's degree in Finance, Accounting, Business, Economics, or a related field.
  • 3-7 years of experience in banking operations, treasury operations, payment operations, or fintech operations.
  • Strong understanding of ACH, wire transfers, payment settlements, reconciliations, and cash management.
  • Experience working with core banking vendors, banking partners and financial institutions.
  • Advanced data analysis skills.
  • Strong attention to detail and ability to manage multiple priorities in a fast-paced environment.
  • Excellent problem-solving and communication skills.
Preferred
  • Experience within fintech, payments, lending, BNPL, or digital banking environments.
  • Knowledge of NACHA operating rules and payment network regulations.
  • Experience with treasury management systems and reconciliation platforms.
  • Familiarity with SQL, Looker, Tableau, or similar reporting tools.
  • Understanding of SOX controls, operational risk frameworks, and financial compliance requirements.
Key Competencies
  • Operational Excellence
  • Financial Reconciliation & Analysis
  • Banking & Payments Expertise
  • Risk Awareness
  • Process Improvement Mindset
  • Cross-Functional Collaboration
  • Attention to Detail
  • Problem Solving
  • Accountability
Success Metrics
  • Timely and accurate completion of daily reconciliations.
  • Reduction in operational exceptions and settlement discrepancies.
  • Improved efficiency through process automation and optimization.
  • Strong banking partner relationships and issue resolution performance.
  • Compliance with regulatory and internal control requirements.
  • Reliable execution of funding and payment operations.
Why Join Sezzle?
  • Opportunity to help shape the future of fintech and digital payments.
  • Work alongside high-performing teams in a fast-growing public company.
  • Competitive compensation and equity opportunities.
  • Flexible work environment.
  • Meaningful impact on products that improve financial access and empowerment for consumers.

CCPA Disclosure:
Sezzle Inc. is committed to protecting the privacy of our job applicants. In compliance with the California Consumer Privacy Act (CCPA), we inform California residents about the personal information we may collect, the purposes for its collection, and your rights under the CCPA. For details about the categories of personal information we collect and your rights under the CCPA, please visit the California Office of the Attorney General's CCPA page. By submitting your application, you acknowledge that you have read and understood this CCPA disclosure.
Equal Employment Opportunity:
Sezzle Inc. is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, national origin, age, disability, genetic information, pregnancy, or any other legally protected status. Sezzle recognizes and values the importance of diversity and inclusion in enriching the employment experience of its employees and in supporting our mission.

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