... accurately completing bank transactions and opening deposit accounts and processing loan ... check cashing, night deposits, cashier's checks, money orders, and change orders. * Perform ...
... accurately completing bank transactions and opening deposit accounts and processing loan ... check cashing, night deposits, cashier's checks, money orders, and change orders. * Perform ...
... accurately completing bank transactions and opening deposit accounts and processing loan ... check cashing, night deposits, cashier's checks, money orders, and change orders. * Perform ...
Quick apply
... accurately completing bank transactions and opening deposit accounts and processing loan ... check cashing, night deposits, cashier's checks, money orders, and change orders. * Perform ...
... accurately completing bank transactions and opening deposit accounts and processing loan ... check cashing, night deposits, cashier's checks, money orders, and change orders. * Perform ...
Quick apply
... accurately completing bank transactions and opening deposit accounts and processing loan ... check cashing, night deposits, cashier's checks, money orders, and change orders. * Perform ...
... accurately completing bank transactions and opening deposit accounts and processing loan ... check cashing, night deposits, cashier's checks, money orders, and change orders. * Perform ...
Quick apply
... accurately completing bank transactions and opening deposit accounts and processing loan ... check cashing, night deposits, cashier's checks, money orders, and change orders. * Perform ...
... accurately completing bank transactions and opening deposit accounts and processing loan ... check cashing, night deposits, cashier's checks, money orders, and change orders. * Perform ...
Quick apply
... accurately completing bank transactions and opening deposit accounts and processing loan ... check cashing, night deposits, cashier's checks, money orders, and change orders. * Perform ...
... accurately completing bank transactions and opening deposit accounts and processing loan ... check cashing, night deposits, cashier's checks, money orders, and change orders. * Perform ...
Quick apply
... accurately completing bank transactions and opening deposit accounts and processing loan ... check cashing, night deposits, cashier's checks, money orders, and change orders. * Perform ...
... accurately completing bank transactions and opening deposit accounts and processing loan ... check cashing, night deposits, cashier's checks, money orders, and change orders. * Perform ...
Quick apply
... accurately completing bank transactions and opening deposit accounts and processing loan ... check cashing, night deposits, cashier's checks, money orders, and change orders. * Perform ...
... accurately completing bank transactions and opening deposit accounts and processing loan ... check cashing, night deposits, cashier's checks, money orders, and change orders. * Perform ...
Quick apply
... accurately completing bank transactions and opening deposit accounts and processing loan ... check cashing, night deposits, cashier's checks, money orders, and change orders. * Perform ...
... accurately completing bank transactions and opening deposit accounts and processing loan ... check cashing, night deposits, cashier's checks, money orders, and change orders. * Perform ...
Quick apply
... accurately completing bank transactions and opening deposit accounts and processing loan ... check cashing, night deposits, cashier's checks, money orders, and change orders. * Perform ...
... accurately completing bank transactions and opening deposit accounts and processing loan ... check cashing, night deposits, cashier's checks, money orders, and change orders. * Perform ...
... accurately completing bank transactions and opening deposit accounts and processing loan ... check cashing, night deposits, cashier's checks, money orders, and change orders. * Perform ...
... accurately completing bank transactions and opening deposit accounts and processing loan ... check cashing, night deposits, cashier's checks, money orders, and change orders. * Perform ...
Quick apply
... accurately completing bank transactions and opening deposit accounts and processing loan ... check cashing, night deposits, cashier's checks, money orders, and change orders. * Perform ...
... accurately completing bank transactions and opening deposit accounts and processing loan ... check cashing, night deposits, cashier's checks, money orders, and change orders. * Perform ...
Quick apply
... accurately completing bank transactions and opening deposit accounts and processing loan ... check cashing, night deposits, cashier's checks, money orders, and change orders. * Perform ...
... accurately completing bank transactions and opening deposit accounts and processing loan ... check cashing, night deposits, cashier's checks, money orders, and change orders. * Perform ...
... accurately completing bank transactions and opening deposit accounts and processing loan ... check cashing, night deposits, cashier's checks, money orders, and change orders. * Perform ...
... accurately completing bank transactions and opening deposit accounts and processing loan ... check cashing, night deposits, cashier's checks, money orders, and change orders. * Perform ...
Quick apply
... accurately completing bank transactions and opening deposit accounts and processing loan ... check cashing, night deposits, cashier's checks, money orders, and change orders. * Perform ...
Universal Banker - Binford, Zionsville, Carmel and Downtown
Indianapolis, IN · On-site
$17.25 - $21.50/hr
Cash checks following SYB check cashing policy * Sell official checks * Process and balance teller ... Bank paid Life/AD&D insurance * Voluntary Life/AD&D insurance * Bank paid Short-Term and Long-Term ...
Universal Banker - Binford, Zionsville, Carmel and Downtown
Indianapolis, IN · On-site
$17.25 - $21.50/hr
Cash checks following SYB check cashing policy * Sell official checks * Process and balance teller ... Bank paid Life/AD&D insurance * Voluntary Life/AD&D insurance * Bank paid Short-Term and Long-Term ...
Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make ... process, which includes a criminal background and credit check. Failure to meet or maintain any of ...
Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make ... process, which includes a criminal background and credit check. Failure to meet or maintain any of ...
Debit Card Services Associate - Card Services - New Albany, IN
New Albany, IN · On-site
$14.50 - $19.50/hr
Ensures accurate and timely processing of debit card Reg E, fraud disputes, Zelle disputes, check ... Banking is a highly regulated industry and you will be expected to acquire and maintain a ...
Debit Card Services Associate - Card Services - New Albany, IN
New Albany, IN · On-site
$14.50 - $19.50/hr
Ensures accurate and timely processing of debit card Reg E, fraud disputes, Zelle disputes, check ... Banking is a highly regulated industry and you will be expected to acquire and maintain a ...
... banking center staff. • Handle and resolve client escalated issues. • Make decisions on check ... processes and procedures, perform ongoing monitoring and periodic self-assessments including ...
... banking center staff. • Handle and resolve client escalated issues. • Make decisions on check ... processes and procedures, perform ongoing monitoring and periodic self-assessments including ...
Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make ... process, which includes a criminal background and credit check. Failure to meet or maintain any of ...
Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make ... process, which includes a criminal background and credit check. Failure to meet or maintain any of ...
VP, Compliance Officer
Mooresville, IN · On-site
$124.30K - $166.70K/yr
Accountable for complying with all Bank Secrecy Act and Anti Money Laundering regulations, bank ... Successful completion of credit check, drug screen, and background check Working Conditions:
Quick apply
VP, Compliance Officer
Mooresville, IN · On-site
$124.30K - $166.70K/yr
Accountable for complying with all Bank Secrecy Act and Anti Money Laundering regulations, bank ... Successful completion of credit check, drug screen, and background check Working Conditions:
Bank Check Processing information
See Indiana salary details
$9.24 - $11.94
6% of jobs
$13.26 is the 25th percentile. Wages below this are outliers.
$11.94 - $14.65
38% of jobs
The median wage is $15.19 / hr.
$14.65 - $17.35
27% of jobs
$18.21 is the 75th percentile. Wages above this are outliers.
$17.35 - $20.06
12% of jobs
$20.06 - $22.76
9% of jobs
$22.76 - $25.46
5% of jobs
$25.46 - $28.17
1% of jobs
$28.17 - $30.87
1% of jobs
$30.87 - $33.58
1% of jobs
$33.58 - $36.28
0% of jobs
$36.28 - $38.98
0% of jobs
$9
$18
$38
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Full-time
Medical, Dental, Vision, Retirement, PTO
Posted 11 days ago
First Merchants Bank rating
7.6
Based on 16 frontline employees who took The Breakroom Quiz
80th of 141 rated banks
Job description
As part of this role you will:
- Customer Experience and Relationship Management
- Deliver high-quality customer service by addressing a wide range of general banking needs in a fast-paced, relationship-focused banking center environment.
- Proactively engage clients in meaningful conversations to understand current and future financial needs and recommend appropriate products, services, and digital solutions.
- Resolve client inquiries, concerns, and complaints within scope of authority, ensuring timely resolution and a positive client experience.
- Utilize customer feedback and service insights to strengthen client relationships, build loyalty, and create client advocates.
- Maintain accurate client records and account information to support ongoing relationship management.
- Operational Excellence
- Accurately process everyday monetary transactions, including deposits, withdrawals, loan payments, check cashing, night deposits, cashier's checks, money orders, and change orders.
- Perform operational responsibilities as needed, including balancing cash, teller cash recyclers (TCR), vault, ATM, and branch transactions.
- Process non-monetary client requests, such as stop payments, debit card orders, address changes, and check orders, in accordance with policy.
- Support banking center operations by adhering to internal controls, completing daily security procedures, and ensuring compliance with policies and procedures.
- Monitor and resolve deposit and loan exceptions in a timely manner and escalate issues as appropriate.
- Sales and Business Development
- Actively lead and participate in sales and service activities to support individual, team, and banking center scorecard goals.
- Effectively use guided conversations and relationship management tools to identify opportunities to deepen client relationships.
- Open new consumer and business accounts and process loan applications for new and existing clients.
- Utilize digital tools to educate clients and enroll them in electronic banking products and services during account opening and onboarding.
- Engage in teleconsulting activities, including call blocks and call nights, to support achievement of sales goals.
- Utilize CRM and sales tools to document, track, and manage client interactions and incentive plan activity.
- Recognize and pursue new business opportunities, including making partner referrals for merchant services, treasury management, mortgages, and investments.
- Team Collaboration and Leadership
- Actively participate in the sales management process, including daily huddles, weekly meetings, coaching sessions, and touch bases.
- Provide guidance and support to associates related to operational procedures, service standards, and sales practices.
- Assist the Banking Center Manager with administrative and operational activities, including audits, branch balancing, and efficiency initiatives.
- Serve as a resource for associates regarding problem resolution and procedural questions.
- High-performing Client Relationship Representatives may serve as a Banking Center Mentor.
- Risk Management and Compliance
- Ensure compliance with all applicable regulations, policies, and reporting requirements, including but not limited to BSA, OFAC, CIP, EDD, and information security standards.
- Complete required training and stay current on regulatory, operational, and product knowledge expectations.
To be successful in this position, we require the following:
- High school diploma or equivalent (GED).
- A minimum of one (1) year of banking, sales, or related experience. At least six months of experience selling products or services.
- This position requires S.A.F.E Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS). Employees hired or transferring into this position will need to meet the qualification requirements within three (3) months of hire.
- Ability to obtain Notary Public designation.
- Ability to multi-task in a fast-paced environment.
- In-depth knowledge of products/services offered by the bank (all lines of business).
The following would be a plus:
- Prior banking experience.
- Ability to sell and cross-sell bank products and services.
First Merchants offers the following:
- Base Pay PLUS Bonuses
- Medical, Dental and Vision Insurance
- 401k
- Health Savings and Flexible Spending Accounts
- Vacation/Sick Time
- Paid Holidays
- Paid Parental Leave
- Tuition Reimbursement
- Additional Benefits
A little about us:
First Merchants is guided by a genuine philosophy of being a meaningful place to work and having a prosperous impact across all walks of life throughout the communities we serve, including consumers, businesses and other organizations. Our Vision, Mission and Team statement reflect and reinforce that authentic service philosophy.
Our Vision is:
To enhance the financial wellness of the diverse communities we serve.
Our Mission is:
To be the most responsive, knowledgeable, and high-performing financial organization for our clients, teammates, and shareholders.
Our Team:
"We are a collection of dynamic colleagues with diverse experiences and perspectives who share a passion for positively impacting lives. We are genuinely committed to attracting and engaging teammates of diverse backgrounds. We believe in the power of inclusion and belonging."
Apply today to begin your career with us!
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.
What First Merchants Bank employees say
Pay
Hours and flexibility
Workplace
Get the full story on Breakroom
About First Merchants
Sourced by ZipRecruiter
Industry
Finance and insurance
Company size
1,001 - 5,000 Employees
Headquarters location
Muncie, IN, US
Year founded
1893