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Background Friendly Call Center Jobs (NOW HIRING)

Tricehealthcare

Call Center Representative

Swansea, IL

$15.50 - $19.50/hr

Must be customer friendly able to handle a busy call center. * Job duties primarily include answering the phone for all of Home Care Services. Education: * High School Diploma or GED required. * 2 ...

Intralot

Call Center Operator

Peachtree Corners, GA

Maintain a friendly, professional tone at all times * Function as part of the team with sincere ... Security Requirements Submission to, and ability to pass, a thorough pre-employment background ...

ITCON Services

Call Center Operator

Bethesda, MD

Call Center Operator Position We are seeking dedicated Call Center Operators to support emergency ... background investigation. On-site presence at the NIH facility in Bethesda, MD is required ...

Veterans Sourcing Group

Be Seen First

Call Center Representative

East Hartford, CT · On-site

$19.94/hr

Job Title: Call Center Representative Location: 77 Hartland Street, East Hartford, CT 06108 ... Ability to successfully pass a criminal background check and drug test * Strong commitment and work ...

Intelicare Direct

Call Center Supervisor

San Diego, CA · On-site

Dog & child friendly environment * Paid Weekly * Smoke-free & Drug/Alcohol free work environment Job Summary: The Call Center Supervisor manages a team of Membership Care/Customer Service Agents and ...

Sparkbit 360

Call Center Representative

Washington, DC · On-site

$18 - $22.75/hr

Call Center Representative Washington, District of Columbia, United States $ 17.50 - 25.50 (US ... Provide friendly and professional support to clients and visitors * Communicate call updates ...

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Background Friendly Call Center information

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How much do background friendly call center jobs pay per hour?

As of Jun 8, 2026, the average hourly pay for background friendly call center in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is the difference between Background Friendly Call Center vs Customer Service Representative?

AspectBackground Friendly Call CenterCustomer Service Representative
CredentialsHigh school diploma, basic computer skillsHigh school diploma or equivalent, communication skills
Work EnvironmentCall centers, remote or on-siteOffice or remote customer service settings
Industry UsageCustomer support, telecommunication, retailRetail, banking, tech support
Search & Comparison IntentRoles with background-friendly policies, remote workCustomer service roles, in-person or remote

The Background Friendly Call Center role typically involves working in environments that accommodate background noise or remote settings, focusing on customer support with flexible background policies. Customer Service Representatives may work in similar environments but often require more direct interaction and specific industry knowledge. Both roles share similar credentials and industry usage, but the background-friendly aspect distinguishes the call center position as more adaptable to varied work environments.

What is a background friendly call center?

A background friendly call center is a workplace that offers job opportunities to individuals who may have a criminal record or other background concerns that could make finding employment challenging. These call centers often focus on providing equal opportunity by assessing candidates based on their skills and qualifications rather than their past. They may have flexible hiring policies and work with organizations that support second chance employment. Many roles involve customer service, sales, or technical support, allowing employees to develop valuable communication skills. This inclusive approach helps people rebuild their careers and contribute positively to the workforce.

What are the key skills and qualifications needed to thrive as a Call Center Representative, and why are they important?

To thrive as a Call Center Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, multi-line phone systems, and call logging tools is often required. Patience, active listening, and resilience help representatives provide excellent service and handle challenging interactions. These skills ensure customer satisfaction, efficient issue resolution, and positive company representation.

What are some common challenges faced by agents in a background-friendly call center, and how can they be addressed?

Agents working in background-friendly call centers, which are open to hiring individuals with diverse backgrounds or prior convictions, may encounter challenges such as overcoming stigma, building trust with customers, and adapting to a structured environment. Supportive training programs and mentorship can help agents develop strong communication and customer service skills, while fostering an inclusive and respectful team culture enables everyone to thrive. Regular feedback and clear performance metrics also help agents grow professionally and feel valued within the organization.
More about Background Friendly Call Center jobs
What cities are hiring for Background Friendly Call Center jobs? Cities with the most Background Friendly Call Center job openings:
What are the most commonly searched types of Background Friendly Call Center jobs? The most popular types of Background Friendly Call Center jobs are:
What states have the most Background Friendly Call Center jobs? States with the most job openings for Background Friendly Call Center jobs include:
What job categories do people searching Background Friendly Call Center jobs look for? The top searched job categories for Background Friendly Call Center jobs are:
Background Friendly Call Center jobs near you
Infographic showing various Background Friendly Call Center job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 89% Physical, and 11% Remote job distribution, with an average salary of $37,257 per year, or $17.9 per hour.

Call Center Representative

Tricehealthcare

Swansea, IL

$15.50 - $19.50/hr

Other

Posted 6 days ago

Job description

Below are some key highlights of the position -
Job Title : Call Center Representative (10475051)
Assignment : 6 Months Contract
Location : Belleville, IL 62226
Shift : 10:30pm-6:30am and 2:30pm-11:00pm
Note: Holidays and weekend varies.
Job Description:
  • Responsible for providing call center services by assisting internal and external callers in a professional and courteous manner.
  • Detailed orientated, able to multi task, familiar with use of computer.
  • Must be customer friendly able to handle a busy call center.
  • Job duties primarily include answering the phone for all of Home Care Services.
Education:
  • High School Diploma or GED required.
  • 2 years of experience.
  • Candidate should have customer service skills and be compassionate and knowledge of 10 key.

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