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Night Background Friendly Call Center Jobs (NOW HIRING)

Global Channel Management

Call Center Rep

Phoenix, AZ · On-site

$16 - $19.75/hr

Professional, friendly demeanor with a customer-oriented attitude. Good communication and listening ... Must be able to pass a background and drug test. * Must be 18 years or older * Must have a High ...

Southern National Roofing

Call Center Agent

Charlotte, NC · On-site

$35K - $60K/yr

Description Southern National Roofing is seeking an enthusiastic and friendly Call Center Agent to join our team. Our professional roofing company focuses on energy-efficient residential roofing ...

Global Channel Management

Call Center

East Hartford, CT · On-site

$16 - $19.75/hr

Must be able to pass a customer service assessment Must be able to successfully pass a criminal background check and drug test. Sr Call Center duties: Provide one-to-one telephone contact with ...

Southern National Roofing

Call Center Agent

Charlotte, NC · On-site

$35K - $60K/yr

Description Southern National Roofing is seeking an enthusiastic and friendly Call Center Agent to join our team. Our professional roofing company focuses on energy-efficient residential roofing ...

Just Staffing

Call Center

Surprise, AZ

$15.50 - $19.50/hr

We are currently seeking a friendly and experienced Call Center Representative to join our team on a temporary basis. In this role, you will be responsible for providing excellent customer service ...

General Call Center | Full-Time

Call Center Agent

Pembroke, GA · On-site

$13.75 - $18/hr

Call Center Agent MCI is one of the fastest-growing tech-enabled business services companies in the ... Job offers are contingent on background/security investigation results. * Must be willing to submit ...

General Call Center | Full-Time

Call Center Agent

Hinesville, GA · On-site

$13.75 - $18.25/hr

Call Center Agent MCI is one of the fastest-growing tech-enabled business services companies in the ... Job offers are contingent on background/security investigation results. * Must be willing to submit ...

General Call Center | Full-Time

Call Center Agent

Killeen, TX · On-site

$13.50 - $17.75/hr

Call Center Agent MCI is one of the fastest-growing tech-enabled business services companies in the ... Must be willing to submit up to a LEVEL II background and/or security investigation with a ...

General Call Center | Full-Time

Call Center Agent

Midway, GA · On-site

$13.75 - $18/hr

Call Center Agent MCI is one of the fastest-growing tech-enabled business services companies in the ... Job offers are contingent on background/security investigation results. * Must be willing to submit ...

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Night Background Friendly Call Center information

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How much do night background friendly call center jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for night background friendly call center in the United States is $17.22, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.99 per hour, depending on experience, location, and employer.

What is a night background friendly call center?

A Night Background Friendly Call Center is a customer service center that operates during nighttime hours and is inclusive of employees with various backgrounds, including those with non-traditional work histories or gaps in employment. These call centers provide support to customers outside of regular business hours, handling inquiries, troubleshooting issues, and processing requests. The 'background friendly' aspect means they offer opportunities to individuals who may face barriers to employment elsewhere, such as those with criminal records or limited prior experience. This approach helps the call center maintain a diverse workforce while meeting the needs of clients around the clock.

What are the key skills and qualifications needed to thrive as a night background friendly call center agent?

To excel as a Night Background Friendly Call Center Agent, you need strong communication skills, problem-solving abilities, and at least a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and sometimes basic data entry tools is commonly required. Outstanding patience, active listening, and stress management set top performers apart, especially during late hours. These skills ensure efficient customer support and maintain service quality during night shifts, when challenges like fatigue and difficult calls may arise.

What are some unique challenges faced by night shift call center agents, and how can they be managed?

Night shift call center agents often face challenges such as maintaining alertness and productivity during overnight hours, managing work-life balance, and handling a potentially higher volume of urgent or sensitive calls. To manage these, employers typically provide supportive break schedules, access to wellness programs, and training on time management and stress reduction. Building camaraderie within the night team and utilizing effective communication tools also help agents feel connected and supported, fostering a positive work environment despite unconventional hours.

What is the difference between Night Background Friendly Call Center vs Night Customer Service Representative?

AspectNight Background Friendly Call CenterNight Customer Service Representative
CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma or equivalent; communication skills
Work EnvironmentCall centers operating overnight, often in a team settingCustomer service settings, often in call centers or remote
Industry UsageCommon in telecommunication, tech support, and salesCommon across retail, tech, and service industries

The Night Background Friendly Call Center and Night Customer Service Representative roles both operate during overnight hours and require similar credentials. However, the call center role emphasizes background-friendly environments and may involve specialized technical support, while customer service reps focus on assisting customers across various industries. Both positions are vital for 24/7 customer engagement and share overlapping skills and work settings.

What cities are hiring for Night Background Friendly Call Center jobs?

Cities with the most Night Background Friendly Call Center job openings:

What are the most commonly searched types of Background Friendly Call Center jobs?

The most popular types of Background Friendly Call Center jobs are:

What states have the most Night Background Friendly Call Center jobs?

States with the most job openings for Night Background Friendly Call Center jobs include:

Night Background Friendly Call Center jobs near you

Call Center Agent

Charlotte, NC

Southern National Roofing
Construction • 51 - 200 employees
Learn more about Southern National Roofingexternal

$35K - $60K/yr

Full-time

Medical, Dental, Vision

Re-posted 21 days ago

Job description

Weekly Pay  |  Hourly Pay + Commission + Bonuses

Urgently hiring. Start ASAP.

Why Southern National Roofing

Southern National Roofing is where effort turns into opportunity. We train from the ground up, promote based on performance, and reward people who show up and execute. Many of our leaders started in roles just like this one.

We are a $20M+ residential roofing company, ranked #93 on the Roofing Contractor Top 100, #116 on the Top 500 Remodelers, #379 on the Inc. 5000, A+ BBB Accredited, and a Top 2% Master Elite Roofer nationwide.

Description

Southern National Roofing is seeking an enthusiastic and friendly Call Center Agent to join our team. Our professional roofing company focuses on energy-efficient residential roofing replacement, specializing in products and installation methods that cater to the unique climate and building challenges in the southeastern United States. We are certified to install most roofing brands, including North America's top-selling Timberline roofing shingles by GAF.

As an integral part of our inside sales team, you will be responsible for providing exceptional customer service to our existing and potential clients - and directly contributing to the growth of our business.

The Role

This is a full-time W-2 inside sales position where your performance directly impacts what you earn and how quickly you advance. You will be the first point of contact for homeowners and prospects - fielding inbound calls, following up with our database, and generating qualified appointments for our outside sales team.

You are building relationships.

You are creating qualified opportunities.

Responsibilities
  • Field inbound calls from our field marketing team as well as clients and prospective clients to schedule appointments
  • Daily telephone outreach to our database of customers and prospects
  • Promote our eco-friendly roofing products and services to prospective and existing clients
  • Generate qualified appointments for our outside sales division
  • Participate in ongoing department meetings and training sessions
Compensation
  • W-2 full-time position
  • Hourly pay + commission + performance bonuses
  • First-year team members earn $35,000-$60,000
  • Earnings vary based on performance and consistency
Schedule
  • Full-time, on-site role
  • 40 hours per week, morning, afternoon and evening shifts available, weekend availability required
  • No overnight travel required

Requirements

  • Comfortable speaking with people by phone - friendly, professional, and confident
  • A positive attitude and strong desire to succeed
  • Professional appearance and demeanor
  • Strong communication skills, both verbal and written
  • High school diploma or GED
  • Valid driver's license and reliable vehicle (to commute to and from the office)
  • Ability to work full-time, 40 hours per week, morning, afternoon and evening shifts available, weekend availability required.

Benefits

  • Competitive hourly pay + commission + bonuses
  • Health, Dental, and Vision insurance
  • Recognition and rewards for high performance
  • Ongoing sales training and coaching
  • A vibrant team culture with regular events and activities

Apply