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Background Friendly Call Center Jobs (NOW HIRING)

GSG

Call Center Agent

Minneapolis, MN · On-site

$15.75 - $20.50/hr

Friendly, patient, and customer-focused * Able to multitask and stay calm under pressure * Comfortable using Microsoft Office and call center software * Previous call center or customer service ...

GDIT

Call Center Manager

Montgomery, AL

$111K - $150K/yr

A background check will be required. Timeline: This is a contingent job posting. Work is not ... Award-winning culture of innovation and a military-friendly workplace OWN YOUR OPPORTUNITY Explore ...

SNI Companies

Call Center Representative

Hollywood, FL · On-site

$14.50 - $18.25/hr

Customer service experience is required, call center or financial services background a plus * Cash ... Excellent verbal communication skills with a friendly, professional phone presence * Ability to ...

Furniture Fair

Call Center Representative

Fairfield, OH · On-site

$15 - $18.75/hr

Call Center Representative | Fairfield, OH (Corporate HQ) Pay: 20/hr + Full Benefits Package Are you passionate about helping people? We're looking for friendly, customer-focused individuals to join ...

Intralot

Call Center Operator

Duluth, GA · On-site

Maintain a friendly, professional tone at all times * Function as part of the team with sincere ... Security Requirements Submission to, and ability to pass, a thorough pre-employment background ...

Intralot

Call Center Operator

Duluth, GA · On-site

Maintain a friendly, professional tone at all times * Function as part of the team with sincere ... Security Requirements Submission to, and ability to pass, a thorough pre-employment background ...

Don Ayres Honda

Call Center Representative

Fort Wayne, IN · On-site

$15.75 - $19.75/hr

Ability to pass a pre-employment drug screen and background check. Success Measures A successful ... Supportive, friendly, and positive company culture Why Join Don Ayres? Don Ayres is a trusted ...

Trice Healthcare

Call Center Representative

Belleville, IL · On-site

$15.50 - $19.50/hr

Must be customer friendly able to handle a busy call center. * Job duties primarily include answering the phone for all of Home Care Services. Education: * High School Diploma or GED required. * 2 ...

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All JobsBackground Friendly Call Center Jobs

Background Friendly Call Center information

See salary details

$10

$17

$25

How much do background friendly call center jobs pay per hour?

As of Jul 1, 2026, the average hourly pay for background friendly call center in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is the difference between Background Friendly Call Center vs Customer Service Representative?

AspectBackground Friendly Call CenterCustomer Service Representative
CredentialsHigh school diploma, basic computer skillsHigh school diploma or equivalent, communication skills
Work EnvironmentCall centers, remote or on-siteOffice or remote customer service settings
Industry UsageCustomer support, telecommunication, retailRetail, banking, tech support
Search & Comparison IntentRoles with background-friendly policies, remote workCustomer service roles, in-person or remote

The Background Friendly Call Center role typically involves working in environments that accommodate background noise or remote settings, focusing on customer support with flexible background policies. Customer Service Representatives may work in similar environments but often require more direct interaction and specific industry knowledge. Both roles share similar credentials and industry usage, but the background-friendly aspect distinguishes the call center position as more adaptable to varied work environments.

What is a background friendly call center?

A background friendly call center is a workplace that offers job opportunities to individuals who may have a criminal record or other background concerns that could make finding employment challenging. These call centers often focus on providing equal opportunity by assessing candidates based on their skills and qualifications rather than their past. They may have flexible hiring policies and work with organizations that support second chance employment. Many roles involve customer service, sales, or technical support, allowing employees to develop valuable communication skills. This inclusive approach helps people rebuild their careers and contribute positively to the workforce.

What are the key skills and qualifications needed to thrive as a Call Center Representative, and why are they important?

To thrive as a Call Center Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, multi-line phone systems, and call logging tools is often required. Patience, active listening, and resilience help representatives provide excellent service and handle challenging interactions. These skills ensure customer satisfaction, efficient issue resolution, and positive company representation.

What are some common challenges faced by agents in a background-friendly call center, and how can they be addressed?

Agents working in background-friendly call centers, which are open to hiring individuals with diverse backgrounds or prior convictions, may encounter challenges such as overcoming stigma, building trust with customers, and adapting to a structured environment. Supportive training programs and mentorship can help agents develop strong communication and customer service skills, while fostering an inclusive and respectful team culture enables everyone to thrive. Regular feedback and clear performance metrics also help agents grow professionally and feel valued within the organization.
More about Background Friendly Call Center jobs
What cities are hiring for Background Friendly Call Center jobs? Cities with the most Background Friendly Call Center job openings:
What are the most commonly searched types of Background Friendly Call Center jobs? The most popular types of Background Friendly Call Center jobs are:
What states have the most Background Friendly Call Center jobs? States with the most job openings for Background Friendly Call Center jobs include:
What job categories do people searching Background Friendly Call Center jobs look for? The top searched job categories for Background Friendly Call Center jobs are:
Background Friendly Call Center jobs near you
Infographic showing various Background Friendly Call Center job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 79% Full Time, 16% Part Time, and 4% Contract. Highlights an 76% Physical, and 24% Remote job distribution, with an average salary of $37,257 per year, or $17.9 per hour.

Call Center Representative

Oki Furniture Fair

Fairfield, OH • On-site

$17 - $20/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired 1 day ago. Applications are no longer accepted.

Key responsibilities

  • Answer incoming customer calls.

  • Gather and document caller information.

  • Resolve customer issues or escalate as needed.

Job description

Join the Furniture Fair Team!

Call Center Representative | Fairfield, OH (Corporate HQ)
Pay: 20/hr + Full Benefits Package

Are you passionate about helping people? We're looking for friendly, customer-focused individuals to join our Call Center Team at Furniture Fair!

As a Call Center Representative, you'll be the voice of our brand—answering questions, solving problems, and making a difference for our customers every day.



What You'll Do

  • Answer incoming customer calls

  • Provide outstanding service with a professional and positive attitude

  • Gather and document caller information

  • Resolve issues or escalate as needed

  • Support your team and help create a positive environment



What We're Looking For

  • Previous customer service or call center experience

  • Great phone presence and communication skills

  • Strong attention to detail and data entry skills

  • Reliable attendance and flexible schedule (includes evenings & weekends)

  • A team player with a positive attitude



Benefits That Work for You

  • Medical, Dental, Vision Insurance

  • Life & Disability Coverage

  • 401(k) Retirement Plan

  • Paid Time Off

  • Generous Employee Discounts

  • Fun, friendly work environment



Ready to Apply?Let’s get started!
Call Amie at 513-503-0355