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Background Friendly Call Center Jobs in Virginia

Massanutten Resort

Call Center Agent

Mcgaheysville, VA · On-site

$12.77/hr

Massanutten Resort Call Center Agent The Call Center Agent position serves as the primary point of ... Ideal candidates are creative and possess a friendly disposition with a desire to serve others.

Ashley

Call Center Manager

Fredericksburg, VA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Strong customer service background with the ability to professionally manage escalated customer ... Act on behalf of the Call Center Manager during manager absences for customer-related concerns

Mr. Rogers Windows/Renewal by Andersen

Be Seen First

Call Center Agent

Chesapeake, VA · On-site

$17/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Outgoing, friendly, and approachable * Comfortable speaking with the public * Professional, with a clear and courteous speaking voice * Computer savvy and comfortable using call center software

Mr. Rogers Windows

Call Center Agent

Chesapeake, VA · On-site

$17/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Outgoing, friendly, and approachable * Comfortable speaking with the public * Professional, with a clear and courteous speaking voice * Computer savvy and comfortable using call center software

Massanutten

Call Center Agent

Mcgaheysville, VA · On-site

$12.77/hr

Massanutten Resort Job Summary The Call Center Agent position serves as the primary point of ... Ideal candidates are creative and possess a friendly disposition with a desire to serve others.

Massanutten

Call Center Agent

VA · On-site

$12.77/hr

Massanutten Resort Job Summary The Call Center Agent position serves as the primary point of ... Ideal candidates are creative and possess a friendly disposition with a desire to serve others.

Mr. Rogers Windows

Call Center Agent (Full-time)

Chesapeake, VA · On-site

$17/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Outgoing, friendly, and approachable * Comfortable speaking with the public * Professional, with a clear and courteous speaking voice * Computer savvy and comfortable using call center software

ncmec

$15 - $18.75/hr

NCIC certification requires background screening, to include fingerprinting, criminal history check, and professional references. GENERAL DESCRIPTION: Call Center Specialist is responsible for ...

Mr. Rogers Windows

Call Center Agent (Full-time)

Chesapeake, VA · On-site

$17/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Outgoing, friendly, and approachable * Comfortable speaking with the public * Professional, with a clear and courteous speaking voice * Computer savvy and comfortable using call center software

Mr. Rogers Windows

Call Center Agent (Full-time)

Chesapeake, VA · On-site

$17/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Outgoing, friendly, and approachable * Comfortable speaking with the public * Professional, with a clear and courteous speaking voice * Computer savvy and comfortable using call center software

Virginia Heart

Call Center Representative

Fairfax, VA · On-site

$19 - $23/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Provides friendly and efficient telephone services to patients and Virginia Heart staff and ... At least 1 year of Call Center experience preferred * At least 1 year of consumer-to-consumer ...

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Showing results 1-20

All JobsBackground Friendly Call Center JobsBackground Friendly Call Center Jobs in Virginia

Background Friendly Call Center information

See Virginia salary details

$10

$17

$24

How much do background friendly call center jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for background friendly call center in Virginia is $17.76, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $19.09 per hour, depending on experience, location, and employer.

What is the difference between Background Friendly Call Center vs Customer Service Representative?

AspectBackground Friendly Call CenterCustomer Service Representative
CredentialsHigh school diploma, basic computer skillsHigh school diploma or equivalent, communication skills
Work EnvironmentCall centers, remote or on-siteOffice or remote customer service settings
Industry UsageCustomer support, telecommunication, retailRetail, banking, tech support
Search & Comparison IntentRoles with background-friendly policies, remote workCustomer service roles, in-person or remote

The Background Friendly Call Center role typically involves working in environments that accommodate background noise or remote settings, focusing on customer support with flexible background policies. Customer Service Representatives may work in similar environments but often require more direct interaction and specific industry knowledge. Both roles share similar credentials and industry usage, but the background-friendly aspect distinguishes the call center position as more adaptable to varied work environments.

What is a background friendly call center?

A background friendly call center is a workplace that offers job opportunities to individuals who may have a criminal record or other background concerns that could make finding employment challenging. These call centers often focus on providing equal opportunity by assessing candidates based on their skills and qualifications rather than their past. They may have flexible hiring policies and work with organizations that support second chance employment. Many roles involve customer service, sales, or technical support, allowing employees to develop valuable communication skills. This inclusive approach helps people rebuild their careers and contribute positively to the workforce.

What are the key skills and qualifications needed to thrive as a call center representative?

To thrive as a Call Center Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, multi-line phone systems, and call logging tools is often required. Patience, active listening, and resilience help representatives provide excellent service and handle challenging interactions. These skills ensure customer satisfaction, efficient issue resolution, and positive company representation.

What are some common challenges faced by agents in a background friendly call center, and how can they be addressed?

Agents working in background-friendly call centers, which are open to hiring individuals with diverse backgrounds or prior convictions, may encounter challenges such as overcoming stigma, building trust with customers, and adapting to a structured environment. Supportive training programs and mentorship can help agents develop strong communication and customer service skills, while fostering an inclusive and respectful team culture enables everyone to thrive. Regular feedback and clear performance metrics also help agents grow professionally and feel valued within the organization.

What are the most commonly searched types of Background Friendly Call Center jobs in Virginia?

The most popular types of Background Friendly Call Center jobs in Virginia are:

What are popular job titles related to Background Friendly Call Center jobs in Virginia?

For Background Friendly Call Center jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Background Friendly Call Center jobs in Virginia look for?

The top searched job categories for Background Friendly Call Center jobs in Virginia are:

Background Friendly Call Center jobs near you
Infographic showing various Background Friendly Call Center job openings in Virginia as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 22% Part Time, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $36,937 per year, or $17.8 per hour.

Call Center Agent

Massanutten Resort

Mcgaheysville, VA • On-site

$12.77/hr

Other

Posted 12 days ago

Massanutten Resort rating

6.6

Company rating: 6.6 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

Job description

Massanutten Resort Call Center Agent

The Call Center Agent position serves as the primary point of contact for the Resort's onsite and offsite guests at our Call Center. The Agent strives to provide the highest level of customer service to maintain a warm, inviting, and guest-focused atmosphere. Position assists callers, greets arriving guests, provides accommodation and amenity information, curates vacation itineraries, and offers recommendations for local attractions. Ideal candidates are creative and possess a friendly disposition with a desire to serve others.

Required:

  • Customer service
  • Problem-solving
  • General computer skills

Preferred:

  • Prior customer service/guest relations experience and previous hotel/resort work experience
  • Knowledge of local area and attractions

Job-Type: Part-Time

Typical Schedule:

Days:

  • Days vary from week to week, including weekends

Hours:

  • Varied hours
  • 16 to 32 hours a week

Compensation:

  • Pay: $12.77/Hour

Applications accepted until 2:00 PM on Monday, August 31.

What Massanutten Resort employees say

Pay

Hours and flexibility

Workplace

Get the full story on Breakroom

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