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Back Office Jobs in Springfield, MO (NOW HIRING)

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Back Office information

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$12

$18

$24

How much do back office jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for back office in Springfield, MO is $18.53, according to ZipRecruiter salary data. Most workers in this role earn between $16.20 and $20.34 per hour, depending on experience, location, and employer.

What is a back office?

Back office jobs focus on the support of a company's administration. Back office workers often perform data entry, monitor information about the location, record noteworthy events, and otherwise work to support the internal operations of the business. In this field, you may also participate in overseeing regulatory compliance, managing settlements, and monitoring front-office operations. Some back office employees monitor employee performance, help with employee development, and provide recommendations for when to recruit new employees. In effect, back office jobs focus on the day-to-day administrative operations of a company, particularly as it relates to processing paperwork and handling other tasks. Despite the name, many back office positions work outside of the company's headquarters, so it's common to find work from home positions for these roles.

What is a back office?

Back office jobs refer to roles that support the essential operations of a business but do not directly interact with customers or generate revenue. These positions typically include functions such as administration, accounting, human resources, IT support, and data management. Employees in the back office ensure that the company's processes run smoothly, maintain records, and provide crucial support to the front office staff. While they might not be customer-facing, back office roles are vital for the overall success and efficiency of an organization.

What are the key skills and qualifications needed to thrive as a back office professional, and why are they important?

To thrive as a Back Office professional, you need strong organizational skills, attention to detail, and proficiency in administrative processes, often supported by a relevant degree or experience in office management. Familiarity with office software such as Microsoft Office Suite, databases, and enterprise resource planning (ERP) systems is typically required. Effective communication, time management, and problem-solving abilities help professionals excel in supporting front-office operations and collaborating with teams. These skills ensure smooth business operations, accurate record-keeping, and efficient support for organizational goals.

How does the back office team typically collaborate with front office departments to ensure smooth business operations?

Back Office professionals work closely with front office teams, such as sales and client services, by handling essential administrative, data management, and compliance tasks that support customer-facing activities. Regular communication is key—Back Office staff often coordinate through meetings, shared systems, and workflow tools to resolve issues, process transactions, and ensure accurate record-keeping. This collaboration helps maintain operational efficiency, minimize errors, and ensure that clients receive timely and reliable service. Being proactive and detail-oriented are important traits for excelling in this supportive, behind-the-scenes role.

What is the difference between Back Office vs Customer Service Representative?

AspectBack OfficeCustomer Service Representative
Primary ResponsibilitiesProcessing transactions, data entry, administrative supportAssisting customers, answering inquiries, resolving issues
Work EnvironmentOffice setting, often behind the scenesFrontline, direct interaction with clients
Required SkillsAttention to detail, administrative skills, basic technical knowledgeCommunication skills, problem-solving, customer focus
Common CertificationsNone typically required, but relevant certifications can helpCustomer service certifications (e.g., CCSP) beneficial

Back Office roles focus on administrative and support tasks behind the scenes, while Customer Service Representatives interact directly with clients to address their needs. Both roles are essential in the industry but serve different functions within an organization.

What are considered back office jobs?

Back office jobs involve administrative, support, and operational functions that do not directly interact with customers, such as data entry, accounting, human resources, IT support, and administrative assistance. These roles typically require organizational skills and familiarity with office software and systems.
More about Back Office jobs

What are the most commonly searched types of Back Office jobs in Springfield, MO?

The most popular types of Back Office jobs in Springfield, MO are:

What are popular job titles related to Back Office jobs in Springfield, MO?

For Back Office jobs in Springfield, MO, the most frequently searched job titles are:

What job categories do people searching Back Office jobs in Springfield, MO look for?

The top searched job categories for Back Office jobs in Springfield, MO are:

What cities near Springfield, MO are hiring for Back Office jobs?

Cities near Springfield, MO with the most Back Office job openings:

Back Office jobs near you
Infographic showing various Back Office job openings in Springfield, MO as of August 2026, with employment types broken down into 86% Full Time, and 14% Part Time. Highlights an 94% In-person, and 6% Remote job distribution, with an average salary of $38,536 per year, or $18.5 per hour.

Clinic Office Assistant - Chesterfield

Coxhealth

Springfield, MO • On-site

$32K - $40K/yr

Full-time

Medical, Dental, Vision, Retirement

Posted yesterday

New

CoxHealth rating

6.7

Company rating: 6.7 out of 10

Based on 237 frontline employees who took The Breakroom Quiz

531st of 888 rated healthcare providers

Job description

Facility:

Chesterfield Family Clinic: 3805 S. Kansas Expressway, Suite B, Springfield, Missouri, United States of America, 65807

Department:

1202 Primary Care Chesterfield

Scheduled Weekly Hours:

40

Hours:

8AM-5PM

Work Shift:

Day Shift (United States of America)

CoxHealth is a leading healthcare system serving 25 counties across southwest Missouri and northern Arkansas. The organization includes six hospitals, 5 ERs, and over 80 clinics. CoxHealth has earned the following honors for workplace excellence:

  • Named one of Modern Healthcare's Best Places to work five times.

  • Named one of America's Greatest Workplaces, Greatest Workplaces in Healthcare (2025, 2026), Greatest Workplaces for Women (2023, 2024), and Greatest Workplaces for Diversity (2024) by Newsweek and Plant-A Insights Group.

  • Acknowledged by Forbes as one of the Best Employers for New Grads.

  • Healthcare Innovation'sTop Companies to Work for in Healthcare (2025).

Benefits

  • Medical, Vision, Dental, Retirement with Employer Match and more (20+ hrs/week)

  • For a comprehensive list of benefits, please click here:Benefits | CoxHealth

Job Description:

Provides a variety of clerical and filing duties in the clinic office setting. Duties may include photocopying, faxing, filing, maintenance and transportation of medical records, answering the telephone, computer data entry and other duties as assigned. Knowledgeable of insurance managed care requirements, practice management system, and electronic medical record where applicable. Understanding of how ICD and CPT coding affect reimbursement from third party payers. Billing, collection and charge entry functions as assigned. Demonstrate customer service and team building and leadership skills.Education: Required: High School Diploma or EquivalentExperience: Required: No Prior Experience Required Preferred: 1-2 years of previous medical office experienceSkills: Excellent verbal and written communication skills Able to work independently and collaboratively in teams Proficient Computer skills Must be 17 years of age or olderLicensure/Certification/Registration: N/A

What CoxHealth employees say

Pay

Benefits

Hours and flexibility

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