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Back Office Jobs in Springfield, MO (NOW HIRING)

Seasoned Recruitment

Psychiatrist

Springfield, MO · Remote

Our comprehensive back-office support team handles all administrative tasks, including billing, credentialing, and logistics. You can dedicate your time and energy entirely to what matters most ...

Seasoned Recruitment

Psychiatrist

Springfield, MO · Remote

Our comprehensive back-office support team handles all administrative tasks, including billing, credentialing, and logistics. You can dedicate your time and energy entirely to what matters most ...

pcg

Office Administrator

Springfield, MO

$45K - $48K/yr

Performance Contracting is seeking an Office Administrator for its PCI 577 Southern Missouri operations based in Springfield, MO . This individual will provide administrative support for the branch ...

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All JobsBack Office JobsBack Office Jobs in Springfield, MO

Back Office information

See Springfield, MO salary details

$12

$18

$24

How much do back office jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for back office in Springfield, MO is $18.53, according to ZipRecruiter salary data. Most workers in this role earn between $16.20 and $20.34 per hour, depending on experience, location, and employer.

What is the difference between Back Office vs Customer Service Representative?

AspectBack OfficeCustomer Service Representative
Primary ResponsibilitiesProcessing transactions, data entry, administrative supportAssisting customers, answering inquiries, resolving issues
Work EnvironmentOffice setting, often behind the scenesFrontline, direct interaction with clients
Required SkillsAttention to detail, administrative skills, basic technical knowledgeCommunication skills, problem-solving, customer focus
Common CertificationsNone typically required, but relevant certifications can helpCustomer service certifications (e.g., CCSP) beneficial

Back Office roles focus on administrative and support tasks behind the scenes, while Customer Service Representatives interact directly with clients to address their needs. Both roles are essential in the industry but serve different functions within an organization.

How does the Back Office team typically collaborate with front office departments to ensure smooth business operations?

Back Office professionals work closely with front office teams, such as sales and client services, by handling essential administrative, data management, and compliance tasks that support customer-facing activities. Regular communication is key—Back Office staff often coordinate through meetings, shared systems, and workflow tools to resolve issues, process transactions, and ensure accurate record-keeping. This collaboration helps maintain operational efficiency, minimize errors, and ensure that clients receive timely and reliable service. Being proactive and detail-oriented are important traits for excelling in this supportive, behind-the-scenes role.

What Are Back Office Jobs?

Back office jobs focus on the support of a company's administration. Back office workers often perform data entry, monitor information about the location, record noteworthy events, and otherwise work to support the internal operations of the business. In this field, you may also participate in overseeing regulatory compliance, managing settlements, and monitoring front-office operations. Some back office employees monitor employee performance, help with employee development, and provide recommendations for when to recruit new employees. In effect, back office jobs focus on the day-to-day administrative operations of a company, particularly as it relates to processing paperwork and handling other tasks. Despite the name, many back office positions work outside of the company's headquarters, so it's common to find work from home positions for these roles.

What are the key skills and qualifications needed to thrive as a Back Office professional, and why are they important?

To thrive as a Back Office professional, you need strong organizational skills, attention to detail, and proficiency in administrative processes, often supported by a relevant degree or experience in office management. Familiarity with office software such as Microsoft Office Suite, databases, and enterprise resource planning (ERP) systems is typically required. Effective communication, time management, and problem-solving abilities help professionals excel in supporting front-office operations and collaborating with teams. These skills ensure smooth business operations, accurate record-keeping, and efficient support for organizational goals.

What are back office jobs?

Back office jobs refer to roles that support the essential operations of a business but do not directly interact with customers or generate revenue. These positions typically include functions such as administration, accounting, human resources, IT support, and data management. Employees in the back office ensure that the company's processes run smoothly, maintain records, and provide crucial support to the front office staff. While they might not be customer-facing, back office roles are vital for the overall success and efficiency of an organization.
More about Back Office jobs
What are the most commonly searched types of Back Office jobs in Springfield, MO? The most popular types of Back Office jobs in Springfield, MO are:
What are popular job titles related to Back Office jobs in Springfield, MO? For Back Office jobs in Springfield, MO, the most frequently searched job titles are:
What job categories do people searching Back Office jobs in Springfield, MO look for? The top searched job categories for Back Office jobs in Springfield, MO are:
What cities near Springfield, MO are hiring for Back Office jobs? Cities near Springfield, MO with the most Back Office job openings:
Back Office jobs near you
Infographic showing various Back Office job openings in Springfield, MO as of July 2026, with employment types broken down into 85% Full Time, and 15% Part Time. Highlights an 94% In-person, and 6% Remote job distribution, with an average salary of $38,536 per year, or $18.5 per hour.
Banking Back Office Operations Analyst (Traveling)

Banking Back Office Operations Analyst (Traveling)

Jack Henry & Associates, Inc.

Springfield, MO • On-site

Full-time

Posted 4 days ago

Jack Henry & Associates rating

8.9

Company rating: 8.9 out of 10

Based on 23 frontline employees who took The Breakroom Quiz

40th of 245 rated software companies

Job description

General information
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JobID
17191
Position Level
Individual Contributor
Team
Implementation & Support
Working Time
Full-Time
Position Type
Regular
Travel Requirements
60%
Workplace Type
Hybrid
Preferred Location
Springfield, MO
Additional Locations
Allen, TX, Birmingham, AL, Cedar Falls, IA, Charlotte, NC, Lenexa, KS, Louisville, KY, Monett, MO, Springfield, MO
Description & Requirements
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At Jack Henry, we're more than a technology company, we're a force for good in financial services. We're redefining how community banks and credit unions connect with the people they serve. Our mission is rooted in people inspired innovation, empowering financial institutions to deliver seamless, secure, and human centered experiences. We deliver cutting-edge solutions that are paving the way for the next generation of digital banking and payments, but our true impact begins with our associates. If you're ready to help transform an industry and grow with a company that values purpose, collaboration, and excellence then we'd love to meet you.
We're looking for a motivated Banking Back Office Operations Analyst who loves to travel and is excited to join our dynamic team. In this role, you'll serve as a key liaison between our bank clients and the software installation team, traveling across the country to support the implementation of new or enhanced software applications across areas such as Deposit Operations, General Ledger, and Loan Operations. You'll guide clients through every stage of the process-from preinstallation planning and coordination, to hands on installation, training, and post-installation support. This role requires extensive overnight travel throughout the United States and is perfect for someone who thrives in a client-facing environment and enjoys being on the move.
This is a remote position, and candidates must live within approximately a 70-mile radius of our office locations in Allen, TX; Birmingham AL, Cedar Falls, IA; Charlotte, NC; Lenexa, KS; Louisville KY; Springfield, MO; or Monett, MO.
This position is ineligible for immigration sponsorship and support. Please do not apply if at any time you will need immigration support now or in the future (i.e., H-1B, STEM OPT Training Plans, etc.).
All positions, regardless of location, may require an onsite interview or in-person onboarding requirement to verify your identity.
What you'll be responsible for:
  • Implement, design, and provide training for Jack Henry banking software applications, including Loan Operations, General Ledger, and Deposit Operations.
  • Consult with banking clients to design parameter sets, validate data conversions, and deliver training on application functionality.
  • Analyze customers' existing products and business processes, mapping them to Jack Henry software solutions.
  • Prepare clients for installation, guide them through the setup process, and provide post-installation training and support.
  • Oversee and perform system setup tasks such as parameter configuration, job file creation, and ensuring business processes run correctly on the software.
  • Travel with the conversion team to customer sites for software setup, training, conversion, and implementation activities.
  • Communicate and collaborate with application analysts, programmers, team members, and team leaders to analyze and audit transactions flowing through core systems.
  • Provide software support by answering questions related to system functions, features, and usage-both remotely and on-site.
  • Maintain consistent and effective communication with customers throughout the entire project or case lifecycle.
  • Identify, track, and ensure proper resolution of customer issues; maintain issue lists and route items to appropriate personnel.
  • Prepare training materials and documentation for customers and internal team members.
  • Perform other job duties as assigned.

What you'll need to have:
  • Minimum of 18 months of experience working in a financial institution in areas such as deposit operations (teller, new accounts, back office), general ledger, or other accounting related functions, or Loan Operations.

  • Position requires 50-60% travel for software implementations, typically 1-2 trips per month, with each trip lasting 5-9 days; all travel expenses (airfare, meals, lodging, and transportation) are covered by the company.
  • Ability to work extended hours, including nights and weekends, as needed.

What would be nice for you to have:
  • Previous bank data conversion experience.
  • Silverlake or 20/20 experience.
  • Bachelor's degree within Finance or Accounting.

If you got this far, we hope you're feeling excited about this opportunity. Even if you don't feel you meet every single requirement on this posting, we still encourage you to apply. We're looking for passionate, driven individuals who align with our mission and can bring unique perspectives to our team.
Why Jack Henry?
At Jack Henry, we live by the motto: "Do the right thing, do whatever it takes, and have fun." It's more than a tagline, it's the foundation of our culture. We recognize that our associates are the key to our success, and we're deeply committed to their wellbeing. That's why we offer comprehensive benefits designed to support your physical, mental, and financial health so you can thrive both personally and professionally.
We're also leading the way in technology modernization, helping financial institutions evolve with speed, security, and flexibility. Our strategy focuses on delivering secure data access, mitigating fraud, and enabling seamless integration. Empowering our teams to build innovative solutions that meet the evolving needs of accountholders.
Culture of Commitment
Ask our associates why they love Jack Henry, and many will tell you it is because our culture is exceptional. We do great things together. Our culture empowers us to rise to challenges, seek new opportunities, and support one another through change. It's this shared commitment that drives our success. We're proud to foster an environment where inclusion, sustainability, and community impact are more than values, they're how we operate. Visit our Corporate Sustainability site to learn more about our culture and commitment to our people, customers, community, environment, and shareholders.
Equal Employment Opportunity
At Jack Henry, we know we are better together. We value, respect, and protect the uniqueness each of us brings. Innovation flourishes by including all voices and makes our business - and our society - stronger. Jack Henry is an equal opportunity employer and we are committed to providing equal opportunity in all of our employment practices, including selection, hiring, performance management, promotion, transfer, compensation, benefits, education, training, social, and recreational activities to all persons regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, genetic information, pregnancy, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, and military and veteran status, or any other protected status protected by local, state or federal law.
No one will be subject to, and Jack Henry prohibits, any form of discipline, reprisal, intimidation, or retaliation for good faith reports or complaints of discrimination of any kind, pursuing any discrimination claim, or cooperating in related investigations.
Requests for full corporate job descriptions may be requested through the interview process at any time.

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